Monmouthshire County Citizens Advice

Monmouthshire County Citizens Advice We offer free, confidential, impartial advice to residents of Monmouthshire. All our offices are cur We call this work “Campaigning for Change”.

We are a charity, dependent on a workforce of paid staff and trained volunteers. We campaign for change in social policies where services and policies are failing. We are a member of the national Citizens Advice service, which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureaux.

🏠 Looking to rent privately?Before you can rent a property, you’II need to provide information and documents to show you...
16/06/2026

🏠 Looking to rent privately?

Before you can rent a property, you’II need to provide information and documents to show you’II be a good contract holder.

Here’s what you need to know ⤵️
https://bit.ly/4xcTycV

🏠 Ydych chi’n bwriadu rhentu’n breifat?
Cyn y gallwch rentu eiddo, bydd angen i chi ddarparu gwybodaeth a dogfennau er mwyn dangos y byddwch yn denant da.
Dyma beth sydd angen i chi ei wybod ⤵️
https://bit.ly/4dXtNWj

15/06/2026

🚂 Don’t let a delayed train signal failure for your UK holiday.

Discover how to claim compensation if you got stuck on the tracks ⤵️
https://bit.ly/4dySlEO



🚂 Peidiwch â gadael i drên hwyr sbwylio'ch gwyliau yn y DU.

Darganfyddwch sut i hawlio iawndal os bydd oedi ar eich siwrne.
https://bit.ly/4dBrCaJ

Planning to get a job this summer? If you’re under 18 years old, make sure you understand:⏰ The hours and times of day y...
12/06/2026

Planning to get a job this summer? If you’re under 18 years old, make sure you understand:

⏰ The hours and times of day you should work
💷 How much you should get paid
🍵 The breaks and time off you should have

Check your work rights ⤵️
https://bit.ly/4l127ky

Ydych chi’n bwriadu cael swydd yr haf hwn? Os ydych chi o dan 18 oed, gwnewch yn siŵr eich bod yn deall:
⏰ Yr oriau a’r adegau o’r dydd y dylech chi weithio
💷 Faint y dylech chi gael eich talu
🍵 Pa seibiannau ac amser i ffwrdd o’r gwaith y dylech chi eu cael
Gwiriwch eich hawliau yn y gwaith ⤵️
https://bit.ly/3WUS1Hs

Not sure how to start your Universal Credit claim?👉 First check if you’re eligible for Universal Credit and find out how...
11/06/2026

Not sure how to start your Universal Credit claim?

👉 First check if you’re eligible for Universal Credit and find out how you should apply.

We’ve got free online advice on this ⤵️
https://bit.ly/4an90ZY

Ddim yn siŵr sut i ddechrau eich cais am Gredyd Cynhwysol?
👉 Yn gyntaf, gwiriwch a ydych chi’n gymwys i gael Credyd Cynhwysol a sut y dylech chi wneud cais.
Mae gennym ni gyngor ar-lein am ddim ar hyn ⤵️
https://bit.ly/4dWLqEq

💰 If you paid a deposit at the start of your occupation contract, you have the right to get it back at the end.Your land...
10/06/2026

💰 If you paid a deposit at the start of your occupation contract, you have the right to get it back at the end.

Your landlord or letting agent can only take money off if there’s a good reason, like if you’ve damaged the property.

Our advice can help ⤵️
https://bit.ly/4nZTjgZ

💰 Os daloch chi flaendal ar ddechrau eich contract meddiannaeth, mae gennych hawl i’w gael yn ôl ar y diwedd.
Dim ond oherwydd rheswm da, e.e. difrod i eiddo, y gall eich landlord neu asiant gosod dynnu a***n ohono.
Gall ein cyngor ni helpu ⤵️
https://bit.ly/3SelUDl

Are you looking after someone who has a disability, is getting old or has become ill?💡 This we can help you understand...
09/06/2026

Are you looking after someone who has a disability, is getting old or has become ill?

💡 This we can help you understand what rights and support you’re entitled to ⤵️
https://bit.ly/4oz7BVc

Ydych chi’n gofalu am rywun sydd ag anabledd, sy’n heneiddio neu sydd wedi mynd yn sâl?
💡 Yn ystod yr hon gallwn ni eich helpu chi i ddeall pa hawliau a chymorth y mae gennych hawl iddynt ⤵️
https://bit.ly/49BA7jQ

08/06/2026

Preparing for your summer holiday involves more than just deciding which sunglasses to take.

Check you’ve got everything you need for a stress-free trip and 😎
https://bit.ly/4akuGpw

Mae paratoi ar gyfer eich gwyliau haf yn golygu mwy na dim ond penderfynu pa sbectol haul i fynd gyda chi 😎

Gwiriwch fod popeth sydd ei angen arnoch ar gyfer taith esmwyth gennych
https://bit.ly/3QWj99r

Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.❌ Don’t cl...
05/06/2026

Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.

❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.

Find out more ⤵️
https://bit.ly/4mUJKir

A ydych chi wedi cael neges destun yn gofyn i chi dalu i gael eich parsel neu i aildrefnu’r danfoniad? Sgam yw hyn fel arfer.
❌ Peidiwch â chlicio ar unrhyw ddolenni - ni fydd cwmnïau dosbarthu byth yn gofyn i chi dalu fel hyn.
Dysgwch fwy ⤵️
https://bit.ly/4hW4kNb

ℹ️ The legal term for being sacked is ‘dismissal’.Your employer is allowed to dismiss people, but if they do it unfairly...
04/06/2026

ℹ️ The legal term for being sacked is ‘dismissal’.

Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.

Check your work rights ⤵️
https://bit.ly/4jDvhW4

ℹ️ Y term cyfreithiol am gael y sac yw ‘diswyddo’.
Mae hawl gan eich cyflogwr i ddiswyddo pobl, ond os yw hynny’n annheg gallwch chi herio’r diswyddiad.
Gwiriwch eich hawliau yn y gwaith ⤵️
https://bit.ly/41M8rVz

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.We can help yo...
03/06/2026

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

We can help you understand what steps to take ⤵️
https://bit.ly/49SGijM

⚠️ Os ydych chi’n meddwl bod busnes wedi torri’r gyfraith neu wedi ymddwyn yn annheg, gallwch chi roi gwybod i Safonau Masnach.
Gallwn ni eich helpu chi i ddeall pa gamau i’w cymryd ⤵️
https://bit.ly/4aZL00f

Address

5A Church Road
Caldicot
NP264BP

Opening Hours

Monday 10am - 2pm
Tuesday 10am - 2pm
Wednesday 10am - 2pm
Thursday 10am - 2pm

Telephone

01291 422119

Website

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