Trent & Dove

09/09/2026

You could win a £50 shopping voucher by taking part in our Customer Information Survey.

Someone moved in? Someone moved out? Have your circumstances changed?
Keeping your household information up to date helps us make sure we're providing the right services and support for the people living in your home.

That's one of the reasons we're contacting customers this summer to review the information we hold.

A few minutes can help us serve you better.

Find out more: https://www.trentanddove.org/news/help-us-improve-our-services-by-keeping-your-details-up-to-date-1748

03/09/2026

📩Check your inboxes!

Our monthly newsletter is landing with customers now.

It is packed with all the latest information, including how you can win a £50 shopping voucher, updates on our latest housing developments, and changing to the housing register. Plus, all the latest events in your area.

Have a look at the latest edition here:

August 2026 Edition

02/09/2026

🎉 Congratulations to Kathryn Pattison, our latest £50 gift voucher winner! 🎉

Kathryn was automatically entered into our prize draw after completing our Customer Information Survey with our trusted partner, Kwest.

Pictured in her beautiful garden, Kathryn said: “I am over the moon to have won. The survey was easy to complete over the phone, and they were very friendly.”

Every customer who takes part in the survey is automatically entered into the prize draw! 🎁 More than 1900 customers have taken part - thank you!

The survey helps us make sure we have the right information about our customers, so we can stay in touch, ensure your home continues to meet your needs and offer support where it may be helpful.

All information is kept secure and handled in line with data protection laws.

For more information about the survey, please visit: https://www.trentanddove.org/news/kwest-customer-information-survey-key-message-for-residents-1764?fbclid=IwY2xjawT7nqFwZG9mAWV4dG4DYWVtAjEwAGJyaWQRMVN3OWlIVUd0eVY1NTB1YTZzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeEKJgDmTr7qIVZ-d7PPdIg9oiMERIq-3QdlEf5pt7jUudyYSJej2byMuvGw0_aem_wfL03QmleXYms8QOI-8iQg

01/09/2026

Applications for the new Housing Register are now open

If East Staffordshire Borough Council has advised you to apply to the new Housing Register, please follow the Council's guidance.

If you're unsure what action you need to take, support and FAQs are available on the council's website.: https://www.eaststaffsbchousing.co.uk/register/

Remember, the current Housing Register remains in operation until 1 December 2026.

28/08/2026

Our offices will be closed on Bank Holiday Monday 31 August.

Our teams will be unavailable to respond to customer queries, so please call us on 01283 528528 to make a payment or report any emergencies using our automated payment line.

To report an emergency, please select option 2 to be transferred to our out-of-hours team.

Emergencies include hot water or gas central heating problems, or any issue in your home that represents an immediate risk to safety, security or health.

Please note that you can also make payments at any Post Office, Payzone or Paypoint outlet.

We will reopen at 9am on Tuesday 1 September.

27/08/2026

📣We’re hiring: Community Officer

This is an exciting opportunity to engage with and support our local community.

Our Community Officer will:
📍Understand and recommend new community projects
📍Use data to develop, facilitate and support a range of community projects
📍Assist and lead, when required, in community events and activities
📍Head up our Grants Panel, including application process reviews, budgetary administration and presentation to Customer Committee

Salary: Up to £33,336 per annum
Hours: 37 hours per week
Closing date: 07/09/2026
Apply here: https://trentanddove.current-vacancies.com/Jobs/Advert/4296154?cid=2123&t=Community-Officer

26/08/2026

Important update ⚠️

We’re sorry to let you know that the Stapenhill Fun Day, planned for tomorrow (27 August), has been cancelled due to the torrential rain and thunderstorms forecast. Yellow weather warnings are in place across the UK.

The safety and wellbeing of everyone involved is our top priority.

As a result, we will open our 181 Community Cafe in Hawfield Lane, Winshill and Short Street cafe in Stapenhill as usual.

Please visit our webpage for opening times and other events coming up: https://www.trentanddove.org/events

We're sorry for any disappointment and thank you for your understanding.

25/08/2026

More than 1300 customers have taken part - and are in with a chance of winning a £50 gift voucher.

By keeping your details up to date, you can help us make sure important information reaches you in the way that suits you best.

We are contacting customers from now until September as part of our customer information update survey.

Find out more: https://www.trentanddove.org/news/kwest-customer-information-survey-key-message-for-residents-1764

20/08/2026

📣We’re hiring: Repairs Supervisor
Are you an experienced, supportive and practical leader who wants to make a real difference to people’s homes and communities?

Our Repairs Supervisor will:
help deliver an effective, customer-focused and value-for-money responsive repairs service across both occupied and vacant homes.

You will: 👇
📍supervise work on site,
📍support and motivate trade operatives,
📍liaise with contractors and colleagues,
📍and help make sure repairs are delivered safely and efficiently

Salary: Up to £42,047 per annum
Hours: 37 hours per week
Closing date: 26/08/2026

Find out more and apply here: https://trentanddove.current-vacancies.com/Jobs/Advert/4284505?cid=2123

19/08/2026

Housing Register changes: key dates

📅 1 September 2026 - Applications open for the new Council-managed Housing Register

📅 1 December 2026 - East Staffordshire Borough Council takes over management of the Housing Register and Lettings Service

Until then, the current Housing Register will continue as normal.

There's nothing you need to do unless ESBC has asked you to.

Visit the ESBC website for more information and FAQs: https://www.eaststaffsbc.gov.uk/housing-and-property/revised-local-allocations-policy-and-insourced-housing-register?fbclid=IwY2xjawTZkeNleHRuA2FlbQIxMABicmlkETFTdzlpSFVHdHlWNTUwdWE2c3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHu3ILelPKA0yfhxhhTnlTzyERcOMJYCMl99KCTS4p4qcOI3ygiSpbRNV_aRq_aem__OCZP01mgLeKjNiV1DShZQ