Environment Agency - South and South West

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Environment Agency - South and South West Our work helps to protect and improve the environment to make it a better place for people and wildlife in England. This is the South and South West Page.

This includes reducing the impacts of flooding, promoting sustainable development and delivering UK environmental policies. This page is dedicated to the counties within our South and South West hub: Cornwall and Devon in the south west; Bristol, Somerset, Dorset and Wiltshire in the Wessex area; Hampshire, Isle of Wight and Sussex in the south. This page is for open discussion about the Environment Agency and our work in those locations. We are always happy for people to post questions, queries and comments on our page. We aim to respond to all queries as quickly as possible. We are not responsible for opinions expressed by other Facebook users and comments deemed offensive to other users may be removed. You can find our social media policy, which gives more information on how we use this page, at https://www.gov.uk/government/organisations/environment-agency/about/social-media-use

General information
Useful contact numbers

General enquiries
03708 506506
(Our Customer Contact Centre is open to give general advice, open 8am-6pm Mon-Fri)

Incident line
0800 807060
(Our Incident Communication Service for reporting Environmental Incidents, open 24/7)

Floodline
0345 9881188
(Our Floodline service for flood warnings and advice, open 24/7)

15/10/2026
Congratulations to everyone behind Salisbury River Park, which scooped two prizes at last night's British Construction a...
15/10/2026

Congratulations to everyone behind Salisbury River Park, which scooped two prizes at last night's British Construction and Infrastructure (BCIA) Awards:
🏆 the Environmental Project Award
🏆 the Placemaking Project Award

What started as a flood risk management project has become something much bigger: a scheme that reduces flooding to the community while creating welcoming, safer public spaces and providing environmental improvements and climate change resilience.

It's a great example to share during this year's .

Are you flood ready? Check your flood risk and find out what you can do to prepare: https://floodaction.campaign.gov.uk/

📷 credit Michael Illas

14/10/2026

The Somerset Levels and Moors are one of Britain’s most distinctive landscapes, where careful water management keeps communities, farms and wildlife thriving.

That’s why the EA is investing £11 million to modernise pumping stations. Pumping stations play a vital role in reducing flood risk, supporting agriculture and protecting important habitats.

This investment is about future-proofing the Levels and Moors for generations to come.

Are you Flood ready? This learn how to protect yourself: https://floodaction.campaign.gov.uk/?utm_campaign=faw26&utm_medium=partner&utm_source=link&utm_content=toolkit

✅ Great news for Torcross: construction begins on a £19.8 million rock defence scheme to protect the village from storm ...
14/10/2026

✅ Great news for Torcross: construction begins on a £19.8 million rock defence scheme to protect the village from storm damage, following the devastating storms of January and February 2026.

🪨 Almost 90,000 tonnes of new rock armour will be placed along the shoreline to reduce the power of waves hitting the coast, alongside repairs to the car park defences and an extended slipway. The first rock delivery is expected by barge next week, weather permitting.

💧 This news comes during Flood Action Week (12-18 October). Whether you're in Torcross or elsewhere, now's a good time to check your flood risk and sign up for flood warnings.
Visit the Flood Action hub to find out more: https://floodaction.campaign.gov.uk/

Read more about the works here: https://www.gov.uk/government/news/construction-begins-on-20m-torcross-rock-defence-scheme

🧩 Could LEGO® help us understand flooding?Our bespoke LEGO flood model brings the Bridgwater Tidal Barrier Scheme to lif...
13/10/2026

🧩 Could LEGO® help us understand flooding?

Our bespoke LEGO flood model brings the Bridgwater Tidal Barrier Scheme to life, showing how the barrier and wider flood defences work together to protect communities.

During demonstrations, water is introduced to show how flood levels change, and participants can even build their own temporary defences.

It's a hands-on way to explore engineering, science and climate change, and a reminder that flood resilience isn't just about major infrastructure.

Check your own flood risk and sign up for free flood warnings: https://floodaction.campaign.gov.uk/?utm_campaign=faw26&utm_medium=partner&utm_source=link&utm_content=toolkit

✅ Flood defences upgraded at Keyhaven ahead of winterWe've completed essential upgrades to the Avon Water tidal outfall ...
13/10/2026

✅ Flood defences upgraded at Keyhaven ahead of winter

We've completed essential upgrades to the Avon Water tidal outfall at Keyhaven Harbour in Hampshire, better protecting around 40 properties from flooding this winter.

The outfall acts as a barrier between the Solent and Avon Water. Over time, the original structure had corroded, so our teams worked with specialist divers to replace it with a more durable structure, built to withstand the coastal environment and reduce the risk of water backing up and flooding homes upstream during high tides.

This work comes as we mark (12 to 18 October), encouraging everyone to:
🔵 Check their flood risk online.
🔵 Draft a flood plan if needed.
🔵 Sign up for free flood warnings.

Are you flood ready?
Find out more: https://floodaction.campaign.gov.uk/?utm_campaign=faw26&utm_medium=partner&utm_source=link&utm_content=toolkit

Address

Horizon House, Deanery Road
Bristol
BS15AH

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 5pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

+443708506506

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