Public Services Ombudsman for Wales/Ombwdsmon Gwasanaethau Cyhoeddus Cymru

19/06/2026

Our Public Interest report issued today has found that a series of failures in medication prescribing and checking, and poor communication between medical and pharmacy teams, led to a patient being mistakenly issued with morphine sulphate on discharge from hospital.

We made a number of recommendations, which Betsi Cadwaladr University Health Board accepted.

You can find the full report here: https://bit.ly/4vvaCcL.

19/06/2026

Mae ein hadroddiad Diddordeb Cyhoeddus newydd a gyhoeddir heddiw wedi canfod bod cyfres o fethiannau wrth ragnodi a gwirio meddyginiaeth, ynghyd â chyfathrebu gwael rhwng timau meddygol a fferylliaeth, wedi arwain at glaf yn cael ei ryddhau o’r ysbyty gyda sylffad morffin ar gam.

Gwnaethom nifer o argymhellion, a derbyniwyd gan Fwrdd Iechyd Prifysgol Betsi Cadwaladr.

Gallwch ddod o hyd i’r adroddiad llawn yma: https://bit.ly/4uPPUmS.

18/06/2026

This , we want to highlight the importance of Easy Read documents! 🖺

Easy Read documents are specially designed for those with learning disabilities in mind, as they break down information into bite-size chunks.

But they can benefit everyone with their clear, concise format!

Thanks to Learning Disability Wales for creating Easy Read documents for our website 😊

You can find them here: https://bit.ly/4e5SfDs.

18/06/2026

Yr hon, rydym am dynnu sylw at bwysigrwydd dogfennau Hawdd eu Deall! 🖺

Mae dogfennau Hawdd eu Deall wedi’u cynllunio’n arbennig ar gyfer pobl ag anableddau dysgu, am eu bod yn rhannu gwybodaeth yn ddarnau bach hawdd eu deall.

Ond, gall y fformat clir a chryno helpu bawb!

Diolch i Learning Disability Wales am greu dogfennau Hawdd eu Deall ar gyfer ein gwefan 😊

Gallwch eu gweld yma: https://bit.ly/4n2eheg.

18/06/2026

12/06/2026

📢 One week to go until the closing date!

We are looking for a talented Executive Director of Corporate Resources to join our executive team and provide strategic leadership of our corporate functions, ensuring strong governance, sound financial management and risk management. This pivotal leadership role will also provide the opportunity to demonstrate your ability to lead on our strategic planning and business plan processes working collaboratively with colleagues internally and external stakeholders.

Already operating at a senior level, you bring experience of delivering organisational change and service improvement within a public sector context and be capable of motivating teams to strive for excellence through strong communication and effective leadership skills.

For more information, go here: https://faerfield.co.uk/?cID=1537.

12/06/2026

📢 Un wythnos i fynd tan y dyddiad cau!

Rydym yn chwilio am Gyfarwyddwr Gweithredol Adnoddau Corfforaethol talentog i ymuno â’n tîm gweithredol a rhoi arweinyddiaeth strategol i’n swyddogaethau corfforaethol, gan sicrhau prosesau llywodraethu gryf, rheolaeth cyllid cadarn a rheoli risg. Bydd y rôl arweinyddiaeth hollbwysig hon hefyd yn gyfle ichi ddangos eich gallu i arwain ein prosesau cynllunio strategol a chynllun busnes gan weithio’n gydweithredol â chydweithwyr yn fewnol a rhanddeiliaid allanol.

Yn gweithio mewn swydd lefel uwch ar hyn o bryd, bydd gennych brofiad o gyflawni newid sefydliadol a gwella gwasanaethau mewn cyd-destun sector cyhoeddus, ac yn gallu symbylu timau i ymdrechu at ragoriaeth trwy sgiliau cyfathrebu cryf ac arweinyddiaeth effeithiol.

Am fwy o wybodaeth, ewch yma: https://faerfield.co.uk/?cID=1549.

11/06/2026

Michelle Morris, Public Services Ombudsman for Wales (PSOW), explains why stronger engagement with voluntary organisations is essential to helping PSOW make the most of its powers and improve public services across Wales.

Read more at the link in the comments.

11/06/2026

Mae Michelle Morris, Ombwdsmon Gwasanaethau Cyhoeddus Cymru (PSOW), yn esbonio pam mae mwy o ymgysylltu â mudiadau gwirfoddol yn hanfodol i helpu PSOW i wneud y gorau o'i bwerau a gwella gwasanaethau cyhoeddus ledled Cymru.

Darllen mwy yn y ddolen yn y sylwadau