Magenta Living

Magenta Living Magenta Living is the largest affordable housing provider in Wirral, owning & managing 13,000 homes. Excluding Bank Holiday's.

Please note comments and messages are monitored Monday to Friday, 9am to 5pm. Magenta Living is the largest affordable housing provider in Wirral, housing just under 10 per cent of Wirral’s population, owning and managing nearly 13,000 properties and employing around 600 colleagues. Empowering people is our purpose, and our vision is about opening doors to homes full of love, communities full of l

ife and a world full of possibilities. Our values are centred around doing the right thing, which supports how we transform our culture, improve the customer experience and build communities. We are committed to providing excellent customer services with a focus on delivering social value that makes a positive impact within communities.

🚨 Last few days to enter!To celebrate our new website, we’re giving away 20 x £20 Amazon vouchers 🎁We’ve hidden 6 emoji ...
08/06/2026

🚨 Last few days to enter!

To celebrate our new website, we’re giving away 20 x £20 Amazon vouchers 🎁

We’ve hidden 6 emoji waves across different pages of our website – find them all and you could be in with a chance of winning!

How to enter:
✔ Find all 6 emoji waves
✔ Tell us the pages where you found them
✔ Submit your entry with your name, address and email

⏳ Entries close at 11:59pm on Friday 12th June

Think you’ve found them all? 👀

Visit our website to enter 👉 https://www.magentaliving.org.uk/website-launch-competition/

A quick update from our Contact Centre 📞Our teams are currently experiencing a high volume of calls ⏳, and we’re working...
08/06/2026

A quick update from our Contact Centre 📞

Our teams are currently experiencing a high volume of calls ⏳, and we’re working hard to support everyone as quickly as possible.

Many non‑emergency repairs can be reported through MyMagenta, our customer portal 💻 - meaning you can log repairs and book an appointment at a time that suits you. It’s quicker, easier, and only takes a couple of minutes.

If you haven’t used MyMagenta before, it’s an easy way to stay on top of everything to do with your home 🏡

Find out more here 👇�https://www.magentaliving.org.uk/mymagenta-info/

Have your say on our draft Unreasonable Customer Behaviour Policy 💬We’re reviewing our Unreasonable Customer Behaviour P...
05/06/2026

Have your say on our draft Unreasonable Customer Behaviour Policy 💬

We’re reviewing our Unreasonable Customer Behaviour Policy, and the draft is now open for customer consultation.

This policy explains how we manage unreasonable behaviour and support a fair, consistent approach to customer contact. Because this policy affects how we manage interactions, it’s important it’s clear, fair and easy to understand, and that it reflects the needs of our customers and communities.

🗣️ Your feedback will help shape the final policy.

Take part in a short, anonymous survey on Magenta Voice 👇

Sign up or log in to Magenta Voice to complete the survey, or visit our website to find out more > https://magentavoice.org.uk

📅 Survey opens: Friday 5th June 2026
📅 Survey closes: Friday 19th June 2026

04/06/2026

Have you explored our new website yet? 👀

We’ve made it easier for you to find information, access services and get things done, all in one place.

Featuring some of the people who helped bring it to life, this video explores our new website and portal, improved to make everyday tasks simpler and easier to manage.

Hear from Magenta customer Ray, who was involved in website testing, sharing his experience too.

Watch the video to learn more 👇

Visit our new website here > https://www.magentaliving.org.uk/

Your voice matters 💬Our latest Magenta Voice round up is live on our website – take a look at how customer feedback is s...
03/06/2026

Your voice matters 💬

Our latest Magenta Voice round up is live on our website – take a look at how customer feedback is shaping services, policies and community projects.

Join Magenta Voice to have your say, take part in surveys, and help influence what we do. It’s quick, free, and you’ll be entered into our monthly prize draw too 🎉

Head to our website to read more and sign up 🔗 https://www.magentaliving.org.uk/news/magenta-voice-latest-round-up/

Have you visited our new website? ✨Using your feedback, we’ve made it easier to find what you need, access services and ...
30/05/2026

Have you visited our new website? ✨

Using your feedback, we’ve made it easier to find what you need, access services and get things done online - across all your devices 📱

Take a look here 👉 https://www.magentaliving.org.uk/

Through Operation EVOLVE, we’ve been working alongside partners to take action - from tackling organised crime to improv...
29/05/2026

Through Operation EVOLVE, we’ve been working alongside partners to take action - from tackling organised crime to improving neighbourhoods and supporting residents.

Over the past three years, partners have worked together to deliver real change, including:
✔️ Over £2 million of drugs seized
✔️ More than 1,700 arrests
✔️ Over 140 weapons removed
✔️ Crime reduced by 12.6% across key areas

At Magenta Living, we’re proud to be part of this work - supporting local initiatives and working closely with residents to address the issues affecting their neighbourhoods.

As Paul Robinson, Community Safety Manager at Magenta Living, said:
“Working in partnership is central to everything we do, and Operation EVOLVE shows what can be achieved when organisations and communities come together.”

From supporting community-led initiatives to chairing local problem-solving groups, this joined-up approach is helping create safer, stronger places people can feel proud to call home 💜

If you’re experiencing anti-social behaviour, you can report it to us here:
🔗 https://www.magentaliving.org.uk/your-home/anti-social-behaviour/anti-social-behaviour-reporting-form/ or call our Contact Centre on 0808 100 9596.

If you have information about crime, contact Merseyside Police on 101 or report anonymously via Crimestoppers on 0800 555 111.

There's still time to apply to be part of the Woodchurch Neighbourhood Board - see below for further details and how to ...
28/05/2026

There's still time to apply to be part of the Woodchurch Neighbourhood Board - see below for further details and how to apply 👇🏼

🚨 One week left to apply to Woodchurch neighbourhood board🚨

📢 Reminder: Neighbourhood board applications are open!

Our Pride in Place Board is looking for passionate local people who care about our community and want to help shape the future of Woodchurch.

This is a real chance for the Woodchurch community to have their voices heard and play a direct role in creating positive change.

👉Apply now and get involved: https://www.wirral.gov.uk/community-and-neighbourhoods/pride-place.

👋🏼FREE Family 999 Day in Liscard this Friday!Bring the family along to Liscard Town Centre on Friday 29th May, 11am–2pm ...
28/05/2026

👋🏼FREE Family 999 Day in Liscard this Friday!

Bring the family along to Liscard Town Centre on Friday 29th May, 11am–2pm for a fantastic 999 Day event!

Taking place along Liscard Way and inside the Cherry Tree Shopping Centre, meet your emergency services and get up close to:

- Police vehicles: Raptor, patrol cars & Armed Response Units
- Mounted police horses
- Motorcycles (subject to availability)
- A mobile police station
- Police Cadets & Mini Police
- Wellbeing dogs
- Free bike & mobile phone marking and safety advice

🚒 Don’t miss:

A live vehicle rescue demonstration by Merseyside Fire & Rescue,
Lifeboat RIB from RNLI and first aid demos and advice from St John Ambulance

This is a FREE, family-friendly event is a great chance to meet the people behind the uniforms, learn valuable safety tips, and enjoy a fun day out during half term 💙

📍 Liscard Town Centre / Cherry Tree Shopping Centre
🗓 Friday 29 May 2026
⏰ 11:00 – 14:00

🎉 Website Launch Competition 🎉To celebrate our brand new website, we’re giving you the chance to win one of 20 x £20 Ama...
27/05/2026

🎉 Website Launch Competition 🎉

To celebrate our brand new website, we’re giving you the chance to win one of 20 x £20 Amazon vouchers!

There’s still time to enter - we’ve extended the deadline to Friday 12th June to make sure everyone has a chance to get involved.

We’ve hidden 6 👋 emoji waves across different pages of our website… can you find them all?

🕵️ How to enter:
- Find all 6 emoji waves on our website
- Submit your answers using the entry form
- Include all 6 correct page locations, your full name, address, and a valid email
- One entry per household

🎁 Prizes :�20 x £20 Amazon vouchers
📅 Competition dates:� Opens: Monday 11th May 2026
�Extended closing date: Friday 12th June 2026

Ready to start searching?
Visit 👉 https://www.magentaliving.org.uk/website-launch-competition/

Good luck and happy exploring! 💻✨

Address

Partnership Building, Hamilton Street
Birkenhead
CH415AA

Opening Hours

Monday 8:45am - 5pm
Tuesday 8:45am - 5pm
Wednesday 8:45am - 5pm
Thursday 8:45am - 5pm
Friday 8:45am - 5pm

Telephone

+448081009596

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