Citizens Advice - Bath and North East Somerset

Citizens Advice - Bath and North East Somerset Our charity tackles your worries and helps you to resolve problems. Advice is free and independent.

Citizens Advice Bath & North East Somerset is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt. Before using our service we would encourage you to visit our national website www.adviceguide.org.uk where you will find information about all the main areas of advice including:

Benefits, Debt, Housing, Employment, Consumer, Family etc. If you still need information or advice, you can attend one of our ‘drop-in’ sessions at:
Keynsham Library
Open Mondays 9:30am-2pm

Midsomer Norton, The Hollies
Open Wednesdays 9:30am-2pm

Bath Housing, Welfare & Advice Services, Manvers Street
Open Mondays, Wednesdays and Fridays 9:30am-2pm

Alternatively you can call us on our freephone Adviceline 0808 278 7897, lines open Monday-Friday 9:30am-2pm.

Got your holiday coming up? ☀️We have all the advice you need to make sure your is smooth sailing, whether you're bo...
12/06/2026

Got your holiday coming up? ☀️
We have all the advice you need to make sure your is smooth sailing, whether you're booking now or things haven't gone to plan. Over the next 2 weeks we’re sharing everything you need to know to when it comes to .
If you need now, take a look at the ‘holidays and transport’ section on our website. ⤵️
https://buff.ly/lByECup

Here at CA BaNES we are fortunate enough to have a wonderful team of Volunteers. Volunteer roles include:Admin supportGe...
01/06/2026

Here at CA BaNES we are fortunate enough to have a wonderful team of Volunteers. Volunteer roles include:

Admin support
Generalist advice services in our drop-in's and on Adviceline
Working in our project teams
Research and Campaigns

Our volunteers give their time and energy freely to support the people of BaNES, and we couldn't operate the service without them.

A big THANK YOU to our amazing Volunteers, we appreciate everything you do!

If you get a asking you to to get your parcel or reschedule the , it’s usually a scam.❌ Don’t click any links - del...
24/05/2026

If you get a asking you to to get your parcel or reschedule the , it’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a in a text.
Here’s what you need to know ⤵️
https://buff.ly/2x7oJ6H

🛑 ‘Identity theft’ is when someone uses your name to open new bank accounts, get credit or buy services.This might have ...
15/05/2026

🛑 ‘Identity theft’ is when someone uses your name to open new bank accounts, get credit or buy services.
This might have happened to you if you start getting or letters that you don’t know about.
Check our online advice on how to protect yourself ⤵️
https://buff.ly/OjPrIpl

At Citizens Advice BaNES, we are backing the WE Rent campaign - supporting renters and landlords across the West of Engl...
30/04/2026

At Citizens Advice BaNES, we are backing the WE Rent campaign - supporting renters and landlords across the West of England to understand the changes coming under the Renters’ Rights Act.

Clear rights. Clear responsibilities. Make sure you know what it means for you!

Learn more at WE-rent.org.uk

✈️ Are you going on a soon?It’s important to know your rights in case of flight or .Our online explains when you ...
29/04/2026

✈️ Are you going on a soon?
It’s important to know your rights in case of flight or .
Our online explains when you might be entitled to compensation ⤵️
https://buff.ly/LRXO4oA

🌡️ Do you use fuels such as oil, coal or wood to keep your warm?You might be able to get extra if you can’t afford...
15/04/2026

🌡️ Do you use fuels such as oil, coal or wood to keep your warm?
You might be able to get extra if you can’t afford to buy .
Check our online ⤵️
https://buff.ly/QTh7vvg

You might be able to pay less council or not pay it at all depending on your circumstances.For example, you could get ...
06/04/2026

You might be able to pay less council or not pay it at all depending on your circumstances.
For example, you could get Council Tax Reduction if you have low .
Our can ⤵️
https://buff.ly/l5hs7MM

📝 You should check what your contract says about working on bank .If you don’t have a , ask your employer what their...
30/03/2026

📝 You should check what your contract says about working on bank .
If you don’t have a , ask your employer what their rules are.
Find out more about your rights ⤵️
https://buff.ly/fuQ9Zji

💬 It can be to get cold and selling you something you don’t need or saying you’re due .There are some actions you...
24/03/2026

💬 It can be to get cold and selling you something you don’t need or saying you’re due .
There are some actions you can take to stop getting these communications ⤵️
https://buff.ly/wfS6t1Y

Address

Bath

Telephone

+448082787897

Website

,

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