25/02/2026
Why do some estates pay service charges for roads and green spaces, while others don’t?
The short answer is that it comes down to whether infrastructure on an estate is adopted by the council or kept private.
Traditionally, when a new housing estate was built:
✅ Roads, footpaths and street lighting were adopted by the highway authority
✅ Play areas and public open spaces were adopted and maintained by the council
✅ The cost of maintaining those areas was shared across everyone through council tax
That’s why older estates normally don’t have estate service charges.
On many newer developments, however, some or all of those areas remain private. Instead of being adopted, they are maintained by a management company, and residents on that estate pay directly for the upkeep through an annual service charge.
This can include things like:
• Grass cutting and landscaping
• Play areas
• Private roads and lighting
• Drainage areas
• Open spaces
• Litter picking or bin emptying in some cases
The issue many residents raise is that they still pay full council tax, but also have to pay additional estate charges for services that used to be publicly maintained.
It’s also often not obvious when buying a home that this arrangement exists, or what the long-term costs and responsibilities might be.
To be clear — management companies themselves aren’t always a problem. Some work well. The difficulty arises when:
• Areas are handed over in poor condition
• Costs aren’t transparent
• Residents have little control over managing agents
• Or responsibilities between council and management company aren’t clear
This is why Cllr Simon Minas-Bound has raised the issue nationally through the Local Government Association, as more and more households are affected.
If you’re unsure whether your estate is adopted or privately managed, feel free to ask below or send me a message and I’ll try to point you in the right direction.
Ultimately you will also find it in your purchase / rental agreements. You will have signed up for it - even if you have forgotten!
Why So Much of My Casework Now Is About Estate Management Companies — And Why I’ve Taken This National
Over the last ten years, one issue has quietly become one of the biggest sources of frustration for residents across newer housing estates — private management companies.
It’s now such a common problem locally that I’ve submitted evidence to the Local Government Association (LGA) based on our experience here in our ward, because what we are seeing in one ward alone is clearly part of a much bigger national issue.
Across several developments locally, roads, paths, green spaces, play areas and even street lighting are not adopted by the council. Instead, they’re maintained by private management companies, with residents paying service charges on top of their council tax.
And this is where the problems start.
Residents move into new homes expecting normal arrangements, only to discover later that:
• Areas have been handed over in poor condition, leaving residents to pick up the long-term costs.
• Different parts of the same estate are treated differently.
• Nobody is clear who empties bins or maintains public areas.
• Managing agents are difficult to contact or slow to respond.
• Bills arrive with very little explanation of what work has actually been done.
In some cases, residents are left dealing with problems years after moving in — issues that really should have been resolved before anything was handed over.
A common theme is that developers control management companies in the early years and appoint managing agents before residents have any real say. By the time residents take control, they inherit the consequences.
As councillors, we now spend a huge amount of time helping residents simply work out who is responsible for what, or how to challenge poor service. That shouldn’t be the case.
What this has also shown very clearly is the value of what councils do. When roads, lighting, parks and open spaces are publicly maintained, costs are shared fairly and transparently. When they are privatised, the real cost becomes very obvious — and residents often feel like they are paying twice (maybe three times in flats).
My submission to the LGA calls for national government to step in and fix this by:
✅ Making adoption of roads and public spaces the normal expectation
✅ Independent checks before assets are handed over
✅ Proper regulation of managing agents
✅ Transparent service charge accounts
✅ Clear legal arrangements that don’t affect house sales or mortgages
✅ Better preparation for residents taking over management companies
This isn’t about stopping development — we need new homes. But we also need a system that is fair to the people who live in them long after the developer has moved on.
Simon
Cllr Jay Ganesh
Councillor Arun MummalaNeni
Councillor Rhydian Vaughan MBE
Kit Malthouse MP