godine uvela jedinstveni evropski broj 116000 za nestalu decu. Cilj ASTRA SOS evropskog telefona za nestalu decu je da, po prijemu prijave nestanka, osigura trenutnu akciju usmerenu na uspešan pronalazak deteta, što podrazumeva pomoć policiji u vršenju potraga, kao i podršku porodici čije je dete nestalo. U slučaju da je pronađeno dete bilo eksploatisano, u ASTRi može dobiti sveobuhvatnu podršku u
procesu oporavka i (re)integracije. U zavisnosti od detetovih potreba, dostupna je psihološka, pravna i medicinska pomoć, savetovanje, alternativni smeštaj, podrška u nastavku školovanja i drugi vidovi neophodne asistencije. ASTRA SOS evropski telefon za nestalu decu dostupan je 24 sata dnevno, sedam dana u nedelji. Svi pozivi koje građani upute sa fiksnih telefona ili putem Vip, Telenor i MTS mreže su besplatni. Preko ove grupe, svi građani Srbije mogu dati svoj doprinos efikasnoj potrazi za nestalom decom, tako što će na pratiti fotografije i vesti o nestaloj deci, te prijaviti ukoliko imaju saznanja koja mogu pomoći da se neko dete pronađe i bezbedno vrati porodici. ASTRA – Akcija protiv trgovine ljudima je nevladina organizacija posvećena brobi protiv trgovine ljudima i pružanju pomoći osobama koje su preživele ovaj vid nasilja. In response to an increasing number of missing children and the weaknesses of the search mechanism in Serbia, ASTRA has introduced the 116000 European hotline for missing children. The goal of this hotline is to ensure immediate reaction and focus on successfully finding the child upon receiving a missing child report. This includes assistance to the police which is responsible for searches and support to the family whose child went missing. In the case that the found child has been exploited, in ASTRA she/he can get comprehensive support in the recovery and (re)integration process. Support is provided according to the needs of every individual child, and it includes psychological, legal and medical assistance, counseling, alternative accommodation, support if a child decides to go back to school and other sorts of assistance as needed. European hotline for missing children is available 24/7. Calls made through the landline telephone or via Vip, Telenor and MTS mobile operators are free of charge. All citizens of Serbia can contribute to efficient searches for missing children by way of following the photos and news of children who went missing and reporting if they have any knowledge about their whereabouts or some other useful information that can lead to finding the child and his/her safe return to the family.
