03/04/2026
Big news for Wainfleet residents: As of 5AM, our community is now connected to Next Generation 911 (NG911) — a major upgrade to the emergency communications system that helps first responders locate and assist people in need faster and more accurately.
Through our fire dispatch partner, St. Catharines Fire Services, Wainfleet residents now benefit from a modernized emergency communications system designed to improve the speed, accuracy, reliability, and security of 911 calls.
📞 What does this mean for you?
While the technology behind the system has been upgraded, nothing changes for residents. In an emergency, simply dial 911 as you always have.
The new NG911 system improves how emergency call centres receive and process information by:
• Providing more accurate caller location information
• Increasing system reliability and cybersecurity
• Improving backup capabilities if system issues occur
• Supporting future features such as Real-Time Text and live emergency video
This upgrade was made possible through our partnership with St. Catharines Fire Services, which provides fire dispatch services to 36 municipalities across Ontario, including Wainfleet. The Province of Ontario, through the Ministry of the Solicitor General, provided $4,016,982 to support this transition so there is no impact to the local municipal budget.
Learn more about Wainfleet Fire & Emergency Services:
🔗 www.wainfleet.ca/fire
👉 Help spread the word so residents know what to expect in an emergency by sharing this post.
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