Office of the Citizens' Representative - Newfoundland and Labrador

10/12/2023

October 12, 2023 is Ombuds Day!

As an ombuds office, the Office of the Citizens' Representative provides a confidential, impartial and independent service to the citizens of Newfoundland and Labrador who feel they may be experiencing unfairness with their interactions with provincial government services.

Ombuds around the world offer respectful services to citizens to support problem solving by addressing or resolving individual and systemic issues faced by the general public.

This year on Ombuds Day, the Citizens' Representative extends gratitude to the citizens of Newfoundland and Labrador who have trust in our office to share their experiences. We extend gratitude to our staff who believe in and work intently each day to promote fairness throughout the public service and to the staff of the public service who enable the flow of information that supports our work. We could not do our work without trust and dedication from citizens, our staff and the public service.

03/08/2023

On International Women’s Day we salute the women who keep OCR running smoothly. Occupying managerial, investigative, senior investigative and administrative roles, 7 of our 9 employees are women.

04/27/2022

Today and every day we appreciate the outstanding efforts of our Administrative Professionals. Thank you Lorraine and Jocelyn for keeping our trains running on time!

03/24/2022

It's Whistleblower Awareness Day!

Whistleblowers play an important role in the identification of wrongdoing within public bodies. Under the Public Interest Disclosure and Whistleblower Protection Act, employees of the Government of Newfoundland and Labrador are able to make confidential disclosures, with protection from reprisal, to our Office.

Whistleblowers are welcome to contact our Office informally to seek advice and also formally to make a disclosure. Feel free to contact us directly and view our website to learn more:

https://www.citizensrep.nl.ca/whistleblowersPS.htm

03/04/2022

Our most recent newsletter is now available!

12/01/2021

Find out what we've been up to by clicking the link below for our latest newsletter.

10/14/2021

October 14, 2021 is Ombuds Day! Ombuds offices around the world are holding space today to promote and acknowledge the unique work we all do.

Our Office works daily with the citizens of our Province and the Provincial Public Service to promote fairness and equitable access to Provincial Government services. Today, we acknowledge and celebrate the tremendous work of our staff and the Ombuds community worldwide.

Seeking fairness, finding solutions!

10/09/2021

In response to some information circulating today on social media, the Office of the Citizens' Representative does not have jurisdiction over private sector businesses that may require patrons or employees to carry the NL VaxPass.

09/01/2021

Our latest newsletter, OCR Insights, is now available on our website.

05/26/2021

OCR and OIPC joint media release re: Vaccine Passports.

Citizens’ Representative, Bradley Moss, and Information and Privacy Commissioner, Michael Harvey, call attention to the release of two national statements on vaccination passports. The Federal, Provincial and Territorial Privacy Commissioners released a Joint Statement on Privacy and COVID-19 Vacc...

04/28/2021

Today is Administrative Professionals Day and we are so grateful to have two of the best out there on staff. They keep us humming and are valued members of the team here at OCR. Have a great day Jocelyn and Lorraine!