06/24/2026
After three conferences, countless meetings, enough airport coffee to fuel a small airline, and more hotel room nights than I'd like to admit, it's good to finally sit down and reflect on what makes this industry so unique.
The truth is, air ambulance and assistance work isn't really about airplanes, contracts, or spreadsheets. It's about people.
Over the past few months, I've had the opportunity to reconnect with clients I've worked with for decades, meet new industry professionals, and strengthen relationships that help ensure patients receive the care they need when they need it most.
One thing I've learned after 35+ years in this business is that relationships matter. When a patient is sitting in a hospital bed thousands of miles from home, the trust built between providers, assistance companies, insurers, hospitals, and transport teams is what makes the impossible happen.
At Life Flight International, we've never tried to be the biggest. We've simply worked every day to be dependable, to answer the phone, to solve problems, and to put patient care ahead of everything else.
As the oldest operating air ambulance company in Canada, it has been rewarding to see our industry continue to evolve while still being built on the same foundation: good people helping people.
To everyone I had the pleasure of seeing at THIA, USTIA, and ITIC Americas—thank you for the conversations, the laughs, the ideas, and yes, for helping me keep the Life Flight International chapstick tradition alive. Congratulations as well to the lucky winners of our JBL "Golden Ticket" giveaway. I hope the flights home were just a little quieter!
Now it's time to get back to doing what we do best: moving patients safely around the world.
Safe travels, everyone.
"Business is built on contracts. Great business is built on relationships." ✈️🌎🇨🇦