Grey County Paramedic Services

05/28/2026

05/25/2026

On May 20th GCPS held its annual awards luncheon as part of Paramedic Services Week. We used this opportunity to recognize years of service, births and saves, peer recognition awards and Directors commendations. Congrats to all who received an award!

05/25/2026

05/21/2026

Thank you United Way of Bruce Grey for the kind message of support!

Today for , we are recognizing the incredible teams at Grey County Paramedic Services and Bruce County Paramedic Services during Paramedic Services Week 🚑💙

From emergency response to community care, paramedics are there during some of life’s most difficult moments, providing compassion, professionalism, and lifesaving support when it matters most.

This year’s theme, Improving Outcomes, Together, reminds us that better care starts with dedicated people who serve our communities every single day. Whether responding to emergencies, supporting wellness programs, educating the public, or helping residents navigate healthcare resources, our local paramedics make a difference far beyond the ambulance.

We are grateful for the frontline paramedics, dispatchers, community paramedics, and support staff who continue to help everyone with skill, strength, and heart.

Thank you for the care you provide across Grey and Bruce counties each and every day. Your commitment does not go unnoticed.

05/21/2026

Congratulations to our 2025 Medical Director's Award of Excellence recipients Evan Kraayenbrink and Jeff Thomas from Grey County EMS!

The Medical Directors Award of Excellence is be awarded to paramedics who demonstrate exceptional contributions to prehospital care resulting in significant impact on patient outcomes, paramedic practice, or system performance.
This award represents the highest level of recognition granted by SWORBHP and is reserved for achievements that exceed the criteria of other SWORBHP awards. Recognition may be based on system-level leadership or, in exceptional circumstances, extraordinary clinical performance.
Recognition may be granted through either pathway, with both system impact and clinical excellence considered equally valid at this level of achievement.
Contributions demonstrate meaningful impact on patient care or paramedic practice within the context of SWORBHP medical oversight.

05/20/2026

Wishing all our staff and all paramedic services employees across the county a very happy and safe Paramedic Services Week!

05/16/2026

Thanks to paramedic Katie C for making this video and sharing it for paramedic services week!

04/14/2026

This week, we proudly celebrate National Public Safety Telecommunicators Week 2026 — a time to recognize the voices behind the scenes who make a life-saving difference every single day.

To our London CACC ACO's and all emergency dispatchers: you are the calm in the storm, the guiding voice in moments of fear, and the vital connection between those in need and the help on the way. Your strength, compassion, and professionalism never go unnoticed.

With every call you answer, you bring clarity to chaos and hope to uncertainty. Your work saves lives, supports responders, and strengthens our entire community.

Thank you for your dedication, resilience, and unwavering commitment to public safety. We are truly grateful.

03/16/2026

NEWS: Grey County continued to meet or exceed response targets for the majority of calls in 2025. The annual response time report was presented to Grey County Council on March 12 and showed consistent results compared to 2024 numbers, despite a nearly 9% increase in total calls. Targets were met in all but two response categories.

Each year, the County of Grey sets target times for responding to emergency calls. These targets vary based on the severity of the call. Targets are reviewed every year and are reported to the Ministry of Health each spring. There are six categories of calls. Sudden cardiac arrest (SCA) calls are most urgent and have a response target of six minutes or less. The remaining five levels are based on the Canadian Triage and Acuity Scale (CTAS). This scale assesses the patient’s immediate need from care. These range from CTAS 1 calls, which require resuscitation and are life threatening, such as cardiac arrests or major trauma, to CTAS 5 calls, which are less urgent conditions that could be referred to other areas of the healthcare system, such as a small wound requiring stitches or a dressing change. The target for a CTAS 1 call is eight minutes sixty percent of the time, 15 minutes for a CTAS 2 call 90 percent of the time, and up to 20 minutes for CTAS 3-5 90 percent of the time.

In 2025, Grey County exceeded targets for SCA calls and CTAS 3-5. CTAS 1 targets were achieved in 58.65% of calls (target 60%) and CTAS 2 targets were achieved in 88.78% of calls (target 90%).

cover an area of 4,500 square kilometres. The location of a call and the nearest paramedic station or available ambulance impact response times. A comprehensive review was completed in 2023 providing projections for where call volumes are expected to rise and where more resources should be deployed. This review will be updated in 2026 to confirm it still reflects the needs of the County. In the coming years, Grey County plans to construct four additional bases in Feversham (2026), Ayton (2027), Thornbury (2027) and Cobble Beach (2028).

Full response time results are available on the Committee of the Whole report on the Grey County website, www.grey.ca. More information about Paramedic Services can be found on the Grey County website at https://lnkd.in/eHs-CxAA.

Media Release: https://www.grey.ca/news/grey-county-reports-2025-paramedic-response-times