Tourism HR Canada

Tourism HR Canada Tourism HR Canada is a national organization working with stakeholders to identify and address labour market issues in the Canadian tourism sector.

Tourism HR Canada is a national organization working to identify and address labour market issues in the Canadian tourism sector. Its main goals include improving the quality and mobility of the tourism workforce and supplying tourism businesses with the labour market intelligence they need to plan for and overcome their current and future human resource challenges. Tourism HR Canada is recognized

as a global leader in setting occupational standards, building competency frameworks, developing occupational training and certification programs under the emerit brand, conducting research into the tourism labour market, and analyzing the resulting data to plan and implement HR strategies for the industry. In addition, Tourism HR Canada performs consulting services for all sectors in occupational training and instructional design, assessment tools and certification programs, human resource planning and strategy, and labour market research and analysis. Our team has worked with private companies, educational organizations, professional associations, and all levels of government, both in Canada and internationally.

06/05/2026

"I feel like everyone should have an opportunity to work. Give us a chance to show you we are just as good."

A passionate kitchen team member, Jazz shares their journey to meaningful employment at Krackers Katering, bringing skill, heart, and resilience to every shift.

Their story shows the power of accessibility not just as a value, but as a daily practice in tourism workplaces.

Find French-captioned and ASL versions of Jazz's video on our YouTube channel: YouTube.com//videos

This National AccessAbility Week, begin your own disability inclusion journey—find free resources and services at BelongTourism.ca. 🔗

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Our sincere thanks to:
Jazz McLarty
Mathew Gregoire
Krackers Katering







National AccessAbility Week may be coming to a close, but the journey to ensure tourism offers welcoming workplaces cont...
06/05/2026

National AccessAbility Week may be coming to a close, but the journey to ensure tourism offers welcoming workplaces continues.

Explore the latest free employer resources from our Belong initiative: Addressing Barriers to Accessible Employment.

This robust collection is specially designed to help tourism workplaces become more accessible and inclusive for people with disabilities.

Explore quizzes, checklists, and worksheets designed to turn ideas into action. Find a suite of downloadable employer guides that offer deeper guidance, real-world examples, and step-by-step support you can use right away.

Key topics include:
• Building disability confidence as an employer
• Understanding barriers and accommodations
• Managing unfamiliar situations
• Supporting substance use health
• Navigating the full hiring process, from recruitment to onboarding to retention

Whether you’re just getting started or you’re enhancing existing disability inclusion efforts, these tools will help you move forward with confidence.

Get started at DiscoverTourism.ca/Belong





Just two weeks until our Inclusive Tourism Job Fair in Regina! ⌛If you're looking to hire in the coming months, this is ...
06/04/2026

Just two weeks until our Inclusive Tourism Job Fair in Regina! ⌛

If you're looking to hire in the coming months, this is your opportunity to meet motivated job seekers with disabilities who are ready to work—and ready to make an impact on your team.

This free event is designed for employers who are actively hiring from July through September and are looking to advance disability inclusion in the workplace.

📍 Where: Regina, SK
📅 When: June 18, 2026
🕘 Time: 10 a.m. to 2:30 p.m.

Spots are limited. Register now and secure your next great hire: TourismHR.ca/ReginaJobFair

Tourism Saskatchewan





06/04/2026

"Because I had struggled when I was a kid, I thought to make it a mission for me to be able to help people with disabilities."

Rami Kassem, owner of Javaroma Gourmet Coffee and Tea in Yellowknife, reflects on his dual role as a person with a disability and an inclusive employer, and how he’s creating accessible opportunities in Canada’s tourism sector.

Find French-captioned and ASL versions of Rami's video on our YouTube channel: YouTube.com//videos

This National AccessAbility Week, begin your own disability inclusion journey—find free resources and services at BelongTourism.ca. 🔗

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Our sincere thanks to:
Rami Kassem
Javaroma Gourmet Coffee & Tea
SandBay Entertainment






We're excited to launch a new opportunity to connect with the HR experts at our Tourism Workplace Accessibility Clinic: ...
06/04/2026

We're excited to launch a new opportunity to connect with the HR experts at our Tourism Workplace Accessibility Clinic: a weekly virtual drop-in session! 💻

Each Tuesday, we invite you to drop in on Zoom. Whether you have a quick question, a workplace scenario to discuss, or want to explore new ways to build a workforce that better reflects your customers and communities, we’re here to support you.

Topics We Can Help With:
• Where to start with workplace accessibility and inclusion
• Recruitment strategies that expand access to talent
• Retention challenges and workplace culture
• Practical, low-barrier solutions for employers
• Accessibility questions and real-life workplace scenarios
• Building inclusive customer and employee experiences

How to Connect:
► Every Tuesday
► 1:30 - 2:30 p.m. Eastern / 10:30 - 11:30 a.m. Pacific
► Zoom link at TourismHR.ca/Tuesday

Bring your questions, challenges, ideas, or curiosity!

06/03/2026

"She has taught me so much about capability and abilities. She brings a lot of creativity and spontaneity to the work we have to do, and she makes every day different and unique."

Mackenzie Joy's journey as a Guest Comfort and Property Care Team Member at the Dordéan Suites of Chester is proof that inclusive employment is a win for everyone—creating opportunities for individuals, businesses, communities, and visitors.

Find French-captioned and ASL versions of Mackenzie's video on our YouTube channel: YouTube.com//videos

This National AccessAbility Week, begin your own disability inclusion journey—find free resources and services at BelongTourism.ca. 🔗

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Our sincere thanks to:
Mackenzie Joy
Adrienne McCormick
Renena Joy
Shawn Joy
The Dordéan Suites of Chester
SandBay Entertainment






This National AccessAbility Week, join us in building a tourism workforce where everyone belongs.Our Belong: Accessible ...
06/03/2026

This National AccessAbility Week, join us in building a tourism workforce where everyone belongs.

Our Belong: Accessible Tourism Workplaces online course is here to help your team create welcoming, inclusive spaces.

• Practical, easy-to-follow lessons
• Modules for every level, from frontline to senior leaders
• Free for a limited time

Whether you're training for the busy summer season or strengthening your year-round workplace culture, this course offers real-world guidance you can put into action right away.

Get started today at Emerit.ca






06/02/2026

"Now I feel much better, happy, because I'm learning a lot of different, new experiences...I feel like here, I can do it myself."

Matthew Dagg, Front of House Manager at Brave Brewing, shares how inclusion is part of what makes this craft brewery thrive.

His leadership and passion for hospitality help shape a welcoming atmosphere for guests, while the brewery’s commitment to accessibility ensures everyone on the team can showcase their strengths.

Find French-captioned and ASL versions of Matthew's video on our YouTube channel: YouTube.com//videos

This National AccessAbility Week, begin your own disability inclusion journey—find free resources and services at BelongTourism.ca. 🔗

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Our sincere thanks to:
Matthew Dagg
Tina Kuefler
Brave Brewing Company
SandBay Entertainment






This National AccessAbility Week, we're highlighting free services to support disability inclusion in Canada's tourism w...
06/02/2026

This National AccessAbility Week, we're highlighting free services to support disability inclusion in Canada's tourism workforce.

Our Tourism Workplace Accessibility Clinic helps employers engage with a talented and often underutilized labour pool.

Connect with HR experts for one-on-one support to strengthen disability inclusion at every stage of the employment journey.

- Access practical tools and personalized advice 🧰
- Improve accessibility ✔️
- Attract and retain talent 🤝
- Boost your business’s performance 🌟

Discover how these free services can help your business create more accessible job opportunities, address workforce challenges, and foster a workplace where everyone can thrive.

Learn more at TourismHR.ca/Clinic 🔗





06/01/2026

Tourism has the power to bring people together—and it’s strongest when everyone has the opportunity to participate, contribute, and belong. 🌟

This National AccessAbility Week, explore our Belong: Inclusion in Action video series, featuring people across Canada who are creating more accessible and inclusive tourism workplaces and experiences.

Their stories remind us that when barriers are removed, individuals, businesses, visitors, and communities all benefit. By embracing inclusion, we build a tourism sector that better reflects the diverse talent found from coast to coast to coast.

A heartfelt thank you to everyone who shared their experiences and insights, and to SandBay Entertainment for capturing these stories and helping advance this important conversation.

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Supported by the Government of Canada's Opportunities Fund for Persons with Disabilities, Belong is a national initiative by Tourism HR Canada aimed at fostering IDEAL (Inclusive, Diverse, Equitable, Accessible, and Leading) workplaces.

Find free workplace accessibility resources, eLearning, and mentorship services at BelongTourism.ca. 🔗

SandBay Entertainment



Address

275 Slater Street
Ottawa, ON
K1P5H9

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