What are the opening hours?

Monday 8:30am - 4:30pm Tuesday 8:30am - 4:30pm Wednesday 8:30am - 4:30pm Thursday 8:30am - 4:30pm Friday 8:30am - 4:30pm

Chatham-Kent Public Utilities Commission

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Chatham, ON
Chatham-Kent Public Utilities Commission

We focus on customer service, infrastructure improvements and employee development, to meet the demands of our service area.

The Chatham-Kent Public Utilities Commission’s goal is to provide safe and reliable water and wastewater service with environmental integrity to the customers and communities we serve. All of our staff are certified and licensed with the appropriate levels of certification and licensing for each facility, which may include:

- water treatment
- water distribution
- wastewater treatment
- wastewate

r collection

In addition to our operation and maintenance functions, we also respond to petition requests, construct water and sewer mains as required, and are involved in water and wastewater facility upgrades and expansions where needed. Background History
The Chatham-Kent Public Utilities Commission (CK PUC) was created at the time of amalgamation in 1998 for hydro, water and wastewater services. This utility took on the responsibility of these services from 23 municipalities and 13 former utilities. Upon the deregulation of hydro and the creation of incorporated companies for hydro servicing, the sole responsibility of the CK PUC became water and wastewater servicing. Currently, CK PUC operates and maintains 8 water and 10 wastewater treatment facilities and systems. It owns approximately 1750 km of waterlines and 550 km of sanitary sewers and provides service to approximately 86,750 individuals. The creation of CK PUC was done in a manner that prepared the utility for the anticipated changes in the delivery of services to our customers. The design of the organization also took into account the future competitive environment in which the utility must operate.

04/01/2026

Today is the official start to ! Remember, always Get the Dirt on All Digs before starting your next outdoor project. Contact . It's easy. It's the law. www.ontarioonecall.ca

03/16/2026

🌟 We’re Hiring: Manager, Engineering (Water & Wastewater Services)

The Municipality of Chatham-Kent is excited to announce a new opportunity within our Public Utilities Commission. We are seeking a Manager, Engineering (Water & Wastewater Services).

As a key member of the PUC team, this role provides leadership in the planning, design, rehabilitation, and delivery of major infrastructure projects including water treatment plants, wastewater treatment plants, elevated tanks, pumping stations, reservoirs, and other critical systems serving residents and businesses across Chatham-Kent.

📅 Closing Date: March 26, 2026 at 11:59 p.m. EST
👉 Learn more & apply here: https://recruiting.ultipro.ca/COR5101COMCH/JobBoard/99e5515b-9ffb-4d3b-a84e-95f953a5c0f2/OpportunityDetail?opportunityId=25dba87c-c53f-4a42-8b1b-4292336ebb5f

02/27/2026

CK PUC is updating the Water & Wastewater Master Plan!

We’re reviewing our current systems, planning for growth beyond 2051, and shaping long term, sustainable solutions for Chatham-Kent.

This study will help guide safe, reliable water and wastewater services across the municipality for decades. It will assess existing infrastructure, identify future needs, and support long range planning as our community grows.

As part of this work, Public Information Centres (PICs) will be held to share findings, present servicing options, and gather feedback from residents, businesses, and stakeholders.

Your input matters. Public participation will help shape future water and wastewater servicing in Chatham Kent.

Learn more, stay updated, or connect with the project team here:
https://www.letstalkchatham-kent.ca/wastewater-master-plan

01/21/2026

Do Not Dispose of Hazardous Waste Down the Drain!
Dumping hazardous waste into the sewer system has serious consequences, including:
❗️Damage to the Collection System: Oil solidifies and coats sewer pipes, causing blockages and restricting flow. Blockages can result in sewer backups, basement flooding, and costly emergency repairs.
❗️Pump Station Failures: Oil and grease accumulate on pump impellers and floats, leading to overheating, equipment failure, and increased maintenance requirements.
❗️Operational Impacts at Wastewater Treatment Plants: Oil interferes with the biological treatment process, creating toxic conditions for microorganisms essential to wastewater treatment. This can result in process upsets, environmental non-compliance, and significant recovery costs.
❗️Health and Safety Concerns: Petroleum products introduce fire hazards and create unsafe working conditions for CK PUC staff.

For more information visit our webpage: https://www.chatham-kent.ca/services/water/Pages/Fats,-Oils-&-Grease.aspx

12/19/2025

The Chatham-Kent Public Utilities Commission (CK PUC) is required under the Municipal Act, 2001, Part XII to pass a by-law in order to impose fees or charges related to Water and Wastewater Systems.

Under the Municipality’s Notice Bylaw 137-2020, before passing a by-law under Part XII of the Act, CK PUC is required to:
• Hold at least one public meeting at which any person who attends has an opportunity to make representation with respect to the matter.
• Publish Public Notice on the Municipal Website a minimum of 14 days prior to the meeting.

Administration will be submitting a revision to the Water and Wastewater Rates By-law to amend certain fees at the next regular public meeting on January 15, 2026.

For further information on fees, please contact: Darren Galbraith
General Manager Chatham-Kent PUC
325 Grand Ave. E., P.O. Box 1191 Chatham, ON N7M 5L8
E-mail: [email protected]

11/11/2025

💧NOTICE: The Public Works Department will flushing fire hydrants in the community of Wallaceburg commencing Wednesday November 12th until Friday November 28th, 2025.

Areas where flushing takes place could experience discoloured water for a short period of time. Let your tap run until the water is clear if you detect discoloured water. Please check your tap before starting your washing machine.

If you have any questions or concerns, please call 3-1-1 or 519-360-1998

10/26/2025

💧NOTICE: The Public Works Department will flushing fire hydrants in the community of Ridgetown and Highgate commencing Monday, October 27th, 2025 until approximately Monday November 10th, 2025. Hours of flushing will be 7:30am to 2:20pm Monday thru Friday.

Areas where flushing takes place could experience discoloured water for a short period of time. Let your tap run until the water is clear if you detect discoloured water. Please check your tap before starting your washing machine.

If you have any questions or concerns, please call 3-1-1 or 519-360-1998

10/23/2025

💦 The Ontario Municipal Water Association (OMWA) has declared October 23rd as Operator Appreciation Day! A day to honour the essential work of Water, Wastewater, and Stormwater Operators across the Province.

These dedicated professionals work tirelessly behind the scenes to ensure the delivery of clean, safe drinking water, the effective treatment of wastewater, and the sound management of stormwater systems. Their efforts are critical to safeguarding public health, protecting the environment, and supporting the resilience the communities across the province.

We would like to thank all of the Chatham-Kent Operators for their dedication, hard work and commitment to keeping our water and wastewater systems running safely and efficiently.

10/20/2025

The Chatham hydrant maintenance program resumes this week, Monday October 20th to Tuesday October 21st, 2025. The work will begin around 7:00am and wrap up around 3:00pm

💧October 20th: Murray St, Allen St, Baldoon Rd, Dover Centre Line, Base Line, Beatty St, Brock St, Charteris St, William St N, Coverdale St, O'Brien Dr, Duff Cres, Ellwood Ave, Garden Path and Grand Ave. E.
💧October 21st: Joseph St Ext, Lacroix St, McIntosh Ave, Meadowvale Line, Murray St, William St N, William St N, Payne St, Poplar St, Stirling Lane, Stone Ave, Van Allen Ave, Thomas St, Victoria Crt, Viscount Rd, Campbell St, William St. S and Beatty St,

📌As a reminder: areas where maintenance is taking place could experience discoloured water for a short period of time. Let your tap run until water is clear. Please check your tap before starting your washing machine.

10/14/2025

The Chatham hydrant maintenance program resumes this week, Tuesday October 14th to Thursday October 16th. The work will begin around 7:00am and wrap up around 3:00pm.

💧October 14th: King St. W, King St E. Wellington St W and Wellington St. E.
💧October 15th: Wellington St W, Park ST, Harvey St, Raleigh St, Richmond St, Norway Maple Dr, Duluth St, Quai. Pl, Pine St, Partridge Cres, Payne St, Pegley Crt, Aberdeen St, Peter St, and Peterborough Dr.
💧October 16th: Rivard Ln, Tweedsmuir Ave W, Park St, Park Ave. E, Bear Line Rd, and Pioneer Line.

📌As a reminder: areas where maintenance is taking place could experience discoloured water for a short period of time. Let your tap run until water is clear. Please check your tap before starting your washing machine.

10/13/2025

💦Notice: Public Works will begin hydrant flushing tomorrow in Chatham twp and Dresden, October 14th - 21st. Flushing will take place between 7:00am - 3:00pm.

Areas where flushing takes place could experience discoloured water for a short period of time. Let your tap run until the water is clear.

10/07/2025

The Chatham hydrant maintenance program resumes this week and will take place on Wednesday October 8th and Thursday October 9th, 2025. The work will begin around 7:00am and wrap up around 3:00pm.

💧October 8th: Pinsonneault St, Lake St, Cast Line, Hingle Pt, McDonald St, Bayview St, Crawford St, Dunlop Cres, Main St, George St, Mary St, Maple Line, Maple St, and Landsdowne Ave.
💧October 9th: Park Ave E, Park St, and Park Ave W.

📌As a reminder: areas where maintenance is taking place could experience discoloured water for a short period of time. Let your tap run until water is clear. Please check your tap before starting your washing machine.

Address

325 Grand Avenue East
Chatham, ON
N7M5L8

Opening Hours

Monday	8:30am - 4:30pm
Tuesday	8:30am - 4:30pm
Wednesday	8:30am - 4:30pm
Thursday	8:30am - 4:30pm
Friday	8:30am - 4:30pm

Telephone

+15194360119

Website

http://www.chatham-kent.ca/WaterandWastewaterServices/Pages/Home.aspx

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