06/02/2026
What can you expect when reaching out to get support from SSODA?
STEP 1
You can reach out to our Household Navigator Dayna by phone or email: (902) 521-0994,
[[email protected]](mailto:[email protected])
It usually takes up to 3 business days for Dayna to get back to you because we have such a high volume of calls and emails.
STEP 2
After you’ve received an appointment time, you will meet with Dayna either virtually or in-person at our office. We operate by appointment only and we do not have capacity for drop-in services.
During your intake meeting, Dayna will ask about your housing situation and gather other information about your life situation to help match you with services that can help.
STEP 3
After you do your intake meeting, Dayna will refer you to the service providers in our community who can best meet your needs.
We call this a warm referral because Dayna will pass on your information and situation to the next person you meet with so they are ready to help. This avoids you having to tell your story to multiple people more than once.