06/08/2026
See Something That Needs Fixing?
Whether it’s a pothole, drainage issue, or damaged sign, reporting it through BIM's new Service Request Portal helps us respond faster.
Reporting an issue is simple:
1. Create an account
2. Submit your request (roads, water, parks & more)
3. Track it online from start to finish
The forms are easy to complete and you can even upload photos. Most importantly, it fast tracks your request directly to the person responsible whilst providing greater accountability and transparency than ever before.
The portal is conveniently located on the homepage of BIM's website, just click the big green button that says Service Requests: https://bowenislandmunicipality.ca/
Or you can find the portal here: https://citywideportal.com/auth/login
Questions? Contact Public Works at 604-947-4255 ext. 3 or email [email protected].