NSW Food Authority

NSW Food Authority 'Like' us for tips and alerts about consumer food safety & labelling. Join the conversation. You should exercise your own care when applying any information.

Our mission: Safer food, clearer choices

The NSW Food Authority works with consumers, industry and government to minimise food poisoning and ensure food is correctly labelled. We provide information about and regulate safe food production, storage, transport, promotion and preparation. Our page is a hub of conversation about food safety and labelling. We welcome questions, opinions and c

omments from everyone, and ask for respectful conversations. Read our Facebook policy here, https://www.foodauthority.nsw.gov.au/facebook-policy

Information on our pages can only ever be a general guide. It may not be suited to your particular situation and it is not legal advice. Complaints?
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Complaints about food safety and food businesses involve a lot of details and Facebook is not the best place for this. To make a complaint about a retail food business, please call the local council for the area. Find your local council here, https://www.olg.nsw.gov.au/public/my-local-council/find-my-council

To complain about another type of food business, please call our helpline: 1300 552 406 (Monday to Friday, 8.30am-5.30pm, NSW time). Name and Shame lists?
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We publish lists of businesses alleged to have breached NSW food safety laws on our website at www.foodauthority.nsw.gov.au/news/offences/

For legal reasons we ask that you don’t name and shame food businesses on this page. See our ‘complaints’ information at www.foodauthority.nsw.gov.au/industry/complaints-about-food-and-businesses/

A Gloucester bakery has been convicted of 24 food safety-related offences and its director convicted of a further 8 in G...
09/06/2026

A Gloucester bakery has been convicted of 24 food safety-related offences and its director convicted of a further 8 in Gloucester Local Court.
The offences, which occurred over 4 dates in 2024 and 2025, relate to inadequate cleaning, pest control, failing to maintain the premises and fixtures fittings and equipment in a good state of repair and failing to protect food from contamination.
For details, see: www.foodauthority.nsw.gov.au/offences/prosecutions/hebbys-bakery-0 and www.foodauthority.nsw.gov.au/offences/prosecutions/hebbys-bakery

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame re...
08/06/2026

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame register:

• 22 premises added this week
• 12 premises removed (publication period expired).

See: www.foodauthority.nsw.gov.au/offences/penalty-notices/week

Food businesses use the 2-hour / 4-hour rule to help keep food safe, and you can too. This rule sets how long ‘potential...
02/06/2026

Food businesses use the 2-hour / 4-hour rule to help keep food safe, and you can too.
This rule sets how long ‘potentially hazardous food’ can safely sit in the temperature danger zone (5°C - 60°C), where bacteria can grow quickly.
Potentially hazardous food means it needs to be kept hot or cold to stay safe to eat.

If food has been out of the fridge for…
- less than 2 hours: eat or use it, or put it back in the fridge for later
- 2–4 hours: eat or use it, but don’t put it back in the fridge
- more than 4 hours: throw it out – bacteria may have grown to unsafe levels.
Simple steps can help prevent food poisoning and keep your household safe.
👉 Learn more www.foodauthority.nsw.gov.au/help/managing-potentially-hazardous-foods

: Nestle is recalling Allen’s iNSiDE OUTS 130g due to the presence of foreign matter (plastic). Sold in: Coles, Woolwor...
02/06/2026

: Nestle is recalling Allen’s iNSiDE OUTS 130g due to the presence of foreign matter (plastic).

Sold in: Coles, Woolworths, independent retailers including IGA and convenience and petrol retailers nationally.

Date marking: 30/JUN/2027
Batch numbers: 6072T941, 6073T941, 6074T941, 6075T941, 6085T941 6086T941, 6088T941

For full details, see: www.foodauthority.nsw.gov.au/news/recalls/allens-inside-outs-130g

Cooking in bulk saves time, money and reduces waste but those benefits can quickly go to waste. Safe food handling is ke...
31/05/2026

Cooking in bulk saves time, money and reduces waste but those benefits can quickly go to waste.
Safe food handling is key to reducing your risk of food poisoning and getting the most out of your efforts!
- Make sure food reaches at least 60°C in the centre.
- Slow cookers must keep food at 60°C or more until serving.
- Once cooked, divide into small portions for faster cooling.
- Once steaming stops, refrigerate at less than 5°C or freeze.
- Use refrigerated leftovers within 2-3 days – labelling with a date helps you keep track.

See more tips on keeping food safe at www.foodauthority.nsw.gov.au/consumer/keeping-food-safe/key-tips

🚨 Food Allergy Week An allergic reaction can happen fast. Knowing what to do can save a life. Signs of a severe allergic...
26/05/2026

🚨 Food Allergy Week
An allergic reaction can happen fast. Knowing what to do can save a life.
Signs of a severe allergic reaction (anaphylaxis) include:
- difficult or noisy breathing
- swelling of the tongue
- swelling or tightness in throat
- wheeze or persistent cough
- difficulty talking or hoarse voice
- dizziness or collapse
- pale and floppy (young children).

👉 Recognise the signs, be ready to react. To learn more, see https://allergyfacts.org.au/signs-and-symptoms-of-an-allergic-reaction/

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame re...
25/05/2026

Find out which food businesses have allegedly breached food safety laws in NSW on the NSW Government’s name and shame register:

• 25 premises added this week
• 15 premises removed (publication period expired).

See: www.foodauthority.nsw.gov.au/offences/penalty-notices/week

Address

6 Avenue Of The Americas
Sydney, NSW
2127

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+611300552406

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