NSW Office of the Children's Guardian

NSW Office of the Children's Guardian The NSW Office of the Children's Guardian is dedicated to helping organisations be child safe We appreciate your patience.

The Office of the Children’s Guardian is a NSW Government independent statutory authority that works to improve the protection of children in NSW by helping organisations, employers and individuals understand the meaning, importance and benefits of being child-safe. When using this page, you agree to comply with the Social Media Community Guidelines. This page is managed and moderated by the Office of the Children's Guardian. You’ll find us online during business hours (9am – 5pm, Monday to Friday). While we’re here to help you find the information you need, we’re unable to provide information or advice tailored to your situation. We’ll do our best to respond to you within 3 business days, however we may take longer during busy periods. As a public service agency, we’re apolitical and unable to respond to political commentary. Read our community Guidelines at ocg.nsw.gov.au/about-us/policies-and-procedures/social-media-guidelines

These guidelines were updated in May 2026.

We’re coming to Orange LGA!Join us in Orange for  interactive workshops for those working in a child-related organisatio...
16/09/2026

We’re coming to Orange LGA!

Join us in Orange for interactive workshops for those working in a child-related organisation to better understand and implement the Child Safe Scheme.

• ECEC sessions: 20 October
• Community sessions: 21 October

Find out more in the comments!

We totally get it: it’s the end of the day, you’ve just packed up the weekend sport, or holiday workshop and you’re read...
15/09/2026

We totally get it: it’s the end of the day, you’ve just packed up the weekend sport, or holiday workshop and you’re ready to go home. But did you know those few minutes after finish are absolute gold for continuous improvement of child safety practices and policies?

Before everyone heads off, have a quick, 5-minute debrief session with your team. Ask them:
• Did anything feel off or tricky to carry out today in terms of processes and procedures?
• Was there anything we should tweak for next time?
• What was a positive for making our processes flow well today?

Writing down this feedback while it’s fresh means your procedures will naturally evolve in real-time, keeping safety practical and effortless.

Working with children under 16 on a creative project? Here are three things to keep in mind. 1. It applies to uni studen...
13/09/2026

Working with children under 16 on a creative project? Here are three things to keep in mind.

1. It applies to uni students too.
If you’re a tertiary student directing children for course work in entertainment or still photography, you’re legally deemed an employer, even if the children are volunteers.

2. Give 7 days notice
All employers must submit a notification to employ children at least seven days in advance. Applying for an authorisation or exemption confirmation does not cover this requirement.

3.Follow the Code of Practice
Employers must comply with strict rules which cover working hours, rest breaks, supervision and a safe working environment.

You can read the full Code of Practice here: https://ocg.nsw.gov.au/employing-children-acting-and-modelling/steps-employing-children/code-practice

Renewing your Working with Children Check? You can do it online. If it’s just a quick renewal (i.e. you haven’t changed ...
09/09/2026

Renewing your Working with Children Check? You can do it online.

If it’s just a quick renewal (i.e. you haven’t changed address etc and your clearance hasn’t expired) then you can skip the trip to the Service NSW Centre and do it online.

Here’s a quick 101 on WWCC digital renewals:

1. Watch out for your reminder
You’ll receive an email notification from us around three months before your five-year clearance expires.

2. Check your setup
Log into your MyServiceNSW account and ensure you have the WWCC service added. Grab three current identity documents (i.e. NSW drivers license or Photo Card)

3. Complete face verification
Follow the prompts using a device with a working front camera. Your scan matches securely against your official photo record.

4. Finalise and pay
Paid workers can complete any necessary fee payment online via card, PayPal or PayID. Volunteers remain free.

Ready to renew? Visit: https://ocg.nsw.gov.au/working-children-check/apply-wwcc/how-renew-your-wwcc

If the thought of continuously reviewing and improving your child safe practice feels overwhelming, we’ve got you!We hav...
08/09/2026

If the thought of continuously reviewing and improving your child safe practice feels overwhelming, we’ve got you!

We have a free, practical self-assessment tool designed specifically for organisations, clubs and businesses. When using our pre-made assessment tool, you will receive an action plan which gives you a clear baseline of what you’re doing well, and what gaps you can work on next.

You can find the child safe self assessment tool here: https://cssa.ocg.nsw.gov.au/

Continuous improvement is a journey, and we’re here to give you free maps to help you navigate it.

It's National Child Protection Week. This year's theme, Every Conversation Matters: Shifting Conversation to Action, rem...
06/09/2026

It's National Child Protection Week.

This year's theme, Every Conversation Matters: Shifting Conversation to Action, reminds us that keeping children and young people safe is everyone's responsibility. Join the conversation this week and think about what action you can take, big or small, to help children thrive.

Find out how you can be involved at https://www.napcan.org.au/ncpw-2/

From 1 October 2026, private health facilities in NSW will be included in the Reportable Conduct Scheme (RCS), and the C...
01/09/2026

From 1 October 2026, private health facilities in NSW will be included in the Reportable Conduct Scheme (RCS), and the Child Safe Scheme (CSS).
This change strengthens safeguards for children in private healthcare settings by:

• introducing oversight of reportable allegations
• supporting consistent child-safe practices across sectors
• ensuring employers respond appropriately to concerns about staff conduct towards children

Any health facility that is classed as a private health facility under the Private Health Facilities Act 2007 and provides services to children in any capacity is subject to these changes. That is, any health facility that is required to be licensed by NSW Health under the Private Health Facilities Act 2007.

To learn more, visit: https://ocg.nsw.gov.au/organisations/private-health-facilities

Looking to upskill in September? Here’s what’s coming up for our online training:• Developing a Child Safe Code of Condu...
30/08/2026

Looking to upskill in September? Here’s what’s coming up for our online training:

• Developing a Child Safe Code of Conduct - 16 & 28 September
• Introduction to Child Safe Standards - 7 & 18 September
• Child Safe Recruitment and the WWCC - 17 & 29 September
• SAFE Series Protective-behaviours Program - 15, 24 & 28 September
• Developing a Child Safe Risk Management Plan - 10 & 21 September
• Child Safe Reporting Obligations - 3 & 24 September
• Developing a Child Safe Code of Conduct - 16 & 28 September

We’re adding online training all the time, so please visit www.ocg.nsw.gov.au/events to see the latest opportunities.

At your next staff meeting, ask your team this: “Is there any safety rule we have that feels outdated, clunky, or hard t...
25/08/2026

At your next staff meeting, ask your team this:
“Is there any safety rule we have that feels outdated, clunky, or hard to follow when things get busy?”
Getting these crucial insights straight from staff and volunteers on the ground is one of the easiest ways to spot risks and make continuous improvements to the way you protect children and young people.

Who knows best whether a space feels safe, comfortable and welcoming? The very people who use it every day!Under Child S...
23/08/2026

Who knows best whether a space feels safe, comfortable and welcoming? The very people who use it every day!

Under Child Safe Standards 2 and 8, consulting with children and young people about their views is essential. If you’re not sure what to ask them, try these prompts:

Children under 12:
“If you were showing a new friend around our space, where are the places you feel happiest and most comfortable hanging out?”
“Are there any corners or spots that feel a bit dark or tricky to see?”
“Is there anywhere that feels like a red light?”
“If something ever feels confusing or uncomfortable while you’re here, who is the easiest person to talk to and where would you go to find them?”
“If you could change one thing about our setup to make this room feel safer, brighter or more fun, what would you add or move?”

Young people 12 – 18
“When we chat, run programs or share updates online, what digital spaces – like group chats, apps, DMs etc – feel safe to you?”
“When it comes to spaces like change rooms or spaces for study, what are your thoughts on finding the right balance between giving you privacy and keeping the area safe and open?”
“Without naming anyone, what are some things you think adults miss when it comes to how young people actually use online platforms or hangout in physical spaces?”
“If a student or staff member crossed a line (either online or in person) do you feel like you and your friends know an easy, confidential way to speak up without feeling awkward or ignored?”

Address

Surry Hills, NSW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+61282193600

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