31/08/2026
WE’RE HIRING | EXPERIENCED SUPPORT WORKER
High Emotional Intelligence | Complex Mental Health | Weekday, Weekend & Overnight Shifts
Harmony Care Support Services is looking for an experienced, calm and highly emotionally intelligent Support Worker to provide consistent, person-centred support to a participant with complex mental health and emotional regulation needs.
This role is ideal for someone who can read situations well, recognise subtle changes in mood and behaviour, identify potential triggers and respond calmly and proactively.
We are looking for someone who understands that how you respond can be just as important as what you do.
💙 About the Role
You will provide one-on-one support with:
• Emotional regulation and distress management
• Community access and social participation
• Daily living and household tasks
• Meal preparation and personal care where required
• Implementing preventative and de-escalation strategies
• Supporting independence, structure and routine
• Building genuine rapport and trust
• Maintaining professional boundaries
• Clear and accurate progress notes and handovers
• Working alongside family, Support Coordinators and the broader care team
• Inactive overnight (sleepover) shifts when required
🌿 About You
We are looking for someone who is:
✔ Experienced supporting people with complex mental health and/or psychosocial disability
✔ Confident with de-escalation and emotional regulation support
✔ Experienced in or trained in trauma-informed practice
✔ Calm, patient, grounded and non-reactive
✔ Highly emotionally intelligent and able to recognise verbal and non-verbal cues
✔ Consistent and reliable
✔ Able to build trust while maintaining professional boundaries
✔ Confident working independently
✔ Passionate about supporting a person's independence, wellbeing and quality of life
📋 Requirements
• Relevant qualification in Mental Health, Individual Support, Disability, Community Services or related field and/or substantial relevant experience
• NDIS Worker Screening Clearance (Yellow Card) or willingness to obtain
• First Aid & CPR or willingness to obtain
• Manual Handling & Medication Assistance training highly regarded
• Current Australian Driver’s Licence
• Reliable vehicle and willingness to transport the participant where required
• Professional references
🕐 Availability
We are looking for someone with consistent and ongoing availability across:
📅 Weekdays
📅 Weekends
🌙 Inactive overnight (sleepover) shifts
Please include your regular weekday, weekend and overnight availability when applying.
💰 What We Offer
✨ Consistent and ongoing shifts
✨ Opportunity to build a genuine, long-term relationship with the participant
✨ Supportive and respectful team environment
✨ Collaborative care team
✨ Meaningful and rewarding work
✨ Competitive casual rates based on experience and applicable shift type
📩 HOW TO APPLY
If you believe you are the right fit for this role, please email your resume and a brief introduction outlining your experience and availability to:
[email protected]
Please include “Support Worker Application” in the subject line.
Harmony Care Support Services
Supporting people with dignity, consistency and genuine care. 💙