Families and Friends of Missing Persons Service - FFMPS

09/04/2026

The Families and Friends of Missing Persons Service provides support for family and friends of missing people in NSW.

This includes:
• up to 22 hours of free and confidential counselling
• information and resources about issues specific to missing persons
• support and guidance throughout the various stages of a missing person’s investigation.

If you would like to learn more, get in touch with our staff who can guide you to find the help you need.

💻Visit bit.ly/VictimServicesSupport
📞Call the Families and Friends of Missing Persons Service on 1800 633 063 (option 7), Monday to Friday, 9am to 5pm.

09/12/2025

As December begins, many Australians start preparing for the festive season, a time often filled with connection, celebration and the creation of new memories.

While for many, this time will be filled with togetherness and joy, the seasonal period can also be one that is incredibly difficult. For the loved ones of missing persons, the holidays may serve as a reminder of absence; an empty chair at the table, a gift left unwrapped, or a photo missing a smiling face.

As we move into the holidays, we’re thinking of every loved one who is waiting, hoping, and wishing for answers, and navigating this emotional and complex journey. Please remember that during this time you aren’t alone, and there are a range of services and supports available to you 24 hours a day, 7 days a week.

If someone you know is missing a loved one this Christmas, there are ways you can support them:
1. Reach out and check in
2. Offer a listening ear
3. Be patient and empathetic
4. Keep their loved one's name alive
5. Offer practical help
6. Be mindful on social media
7. Acknowledge their strength and courage

You can contact the below services if you're struggling this season:
Lifeline: 13 11 14
Su***de Call Back Service: 1300 659 467
Beyond Blue: 1300 224 636
MensLine Australia: 1300 789 978
Kids Helpline: 1800 551 800
13YARN: 13 92 76

18/11/2025

When someone you care about is missing, it can be difficult to know where to turn. If your case doesn’t fit the police definition of a missing person, i.e. 'someone whose whereabouts are unknown and there are concerns for their safety and welfare', there are other agencies you can turn to for help.

Search agencies operate global search networks with the aim of reuniting family members with those who have lost contact, whether it be as a result of long-term disconnect, adoption, child abduction, or separation as a direct result of war or disaster. These types of searches are referred to as 'family tracing' matters.

Additionally, there are a number of directories, archival resources and specialised platforms that you can engage with independently to search for loved ones who don’t fall within the police definition of a missing person. Each of these services provides access to different types of records and information that may assist in locating or learning more about individuals. We have included a number of these on our website; you can find them here: https://www.missingpersons.gov.au/lost-contact-not-missing

Please remember that if you do intend to engage with these services and there is an active police investigation, it is important to inform your case officer that you are considering using these services.

20/10/2025

If you have concerns for someone's safety and welfare, and their whereabouts are unknown, you can file a missing person report at your local police station.

When filing a missing persons report, be prepared (where possible) to provide some information about the person who is missing.

For more information visit https://www.missingpersons.gov.au/how-report-missing-person

08/09/2025

The National Missing Persons Coordination Centre (NMPCC) is a non-operational arm of the Australian Federal Police (AFP). The NMPCC was established in 2006 to drive national coordination in response to missing persons in Australia, and to complement the investigative role of state and territory police. Its mandate is to reduce the incidence and impact of missing persons in Australia and as a function of the AFP, the NMPCC is funded by the Federal Government.

For more information about us and what we do visit: https://www.missingpersons.gov.au/about-us

07/08/2025

If a loved one is missing, it can have a significant impact. This National Missing Persons Week, we want the families and friends of missing persons to know what support is available.

Victims Services can assist the families and friends of missing persons to access free counselling, practical guidance and helpful resources.

Contact Victims Services or visit our website to learn about the support available. You’ll also find self-care strategies and advice for how to support others who are going through this challenging time.

To learn more:
📞Call the Victims Access Line on 1800 633 063 or the Aboriginal Contact Line on 1800 019 123, (Mon – Fri, 9am – 5pm).

💻Visit dcjnsw.info/families-and-friends-of-missing-persons-service

04/08/2025

This week, August 3-9, is National Missing Persons Week.

It reminds us that behind every missing person, there are family and friends who may need support.

When someone is missing, having access to the right support and information is important.

Visit the Victims Services website to learn about the support available for family members and friends of missing persons.

To learn more:
📞Call the Victims Access Line on 1800 633 063 or the Aboriginal Contact Line on 1800 019 123, (Mon – Fri, 9am – 5pm).

💻Visit https://dcjnsw.info/families-and-friends-of-missing-persons-service

03/08/2025

10/06/2025

When filing a missing persons report, you should attend your local police station in person or call 131 444 for police assistance if the matter is non-life threatening. In the event of a life threatening emergency please call 000.

Each state and territory has a dedicated missing persons unit who may also be involved in the investigation, or provide advice to your case officer/local police.

For more information visit https://www.missingpersons.gov.au/missing-persons-units

27/04/2025

Our youth are most susceptible to go missing with a rate six times that of any other age group.

Those aged between 13 and 17 account for half of all missing persons reported to police, approximately 19,000 reports each year.

There are many reasons why youth go missing. To find out more and to see what youth support services are available visit https://www.missingpersons.gov.au/support-services