Hunter Water

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Hunter Water The Lower Hunter’s friendly water authority serving more than 650,000 people across the region. 💧

Hunter Water provides drinking water, wastewater, recycled water and stormwater services to almost 600,000 people in homes and businesses across the Hunter. We are committed to delivering safe, affordable and reliable services.

27/10/2026

Meet Wez. 👋

He's proud of his garden, loves taking it easy with his dog CJ, and like a lot of us, he wants to save water without giving up the things he enjoys.

Wez knows that doing less in the garden can make a big difference to how much water he uses. So, he uses a trigger nozzle on his hose and only waters before 10am or after 4pm, when there's less evaporation.

Because doing less, saves lots. 💧

Total water storage levels are 68.7% as of Monday 26 October, up 0.1% since last week. You may have heard that El Niño...
26/10/2026

Total water storage levels are 68.7% as of Monday 26 October, up 0.1% since last week.

You may have heard that El Niño is influencing Australia's weather, but it's only one part of the picture. Other climate factors, including ocean temperatures and weather patterns, can strengthen or weaken El Niño's impacts on rainfall.

That's why rain can still fall during an El Niño, and why keeping an eye on local conditions is just as important as the broader outlook. 🌧️

While we monitor our water storage levels, we're encouraging you to do less in the garden and around the home to save lots of water.

22/10/2026

We've recently completed more than $50 million in upgrades at our Grahamstown and Tomago water treatment facilities!

✅ A new UV disinfection system at Grahamstown provides an additional layer of treatment to protect all drinking water before it leaves the plant.
✅ Upgraded chemical dosing and treatment systems improve safety, efficiency and environmental protection.
✅ A new chlorination facility at Tomago now meets the latest safety and environmental standards.
✅ The old Tomago treatment plant has been removed, making way for a future solar installation.

These investments help ensure we continue delivering safe, high-quality drinking water to homes and businesses across the Lower Hunter, now and into the future.
📸: Newy Digital

19/10/2026

This National Water Week, we're launching our new water conservation campaign, Do Less, Save Lots, to show that saving water doesn't have to mean doing more.

✅ Shorter showers
✅ Only watering before 10am or after 4pm
✅ More sweeping, less hosing

Heading to the beach as the weather warms up? You’re in good hands – they're some of the best around! 🌊 Each year, the N...
15/10/2026

Heading to the beach as the weather warms up? You’re in good hands – they're some of the best around! 🌊

Each year, the NSW Government's State of the Beaches report highlights recreational water quality monitoring from across the state. This includes 17 beaches and swimming sites monitored by us, which were all graded as ‘Good’ or ‘Very Good’. 👏

14/10/2026

🚧⚠️We are currently experiencing a water outage and low water pressure in Mayfield and surrounding suburbs. Our crews are working as quickly as possible to restore normal water supply, with water pressure and services expected to return to normal this evening.

Once water returns, some customers may notice discoloured water. This is a common occurrence following an outage and is usually caused by harmless mineral sediments being stirred within the water mains. If this happens, please follow the advice in this link: 🔗 hunterwater.com.au/dirtywater

Thank you for your patience and understanding while we work to restore services as quickly and safely as possible.

Here's what happened in September at Belmont Desalination Plant:✅ Progress continued on the future seawater intake pump ...
13/10/2026

Here's what happened in September at Belmont Desalination Plant:

✅ Progress continued on the future seawater intake pump station.

✅ Underground pipelines were installed to connect key parts of the plant.

✅ Buildings across the site continued to take shape with fit-out and electrical works underway.

💧 Check out the latest progress shots and see how the project is coming together to help secure the Lower Hunter's water future.

We’ve published our first Customer Report Card, covering our performance from 1 July 2025 to 30 June 2026. The report c...
12/10/2026

We’ve published our first Customer Report Card, covering our performance from 1 July 2025 to 30 June 2026.

The report card was assessed by our Community Committee, who help ensure community values and customer priorities shape what we do, and that we deliver on our promises.

The committee makes an invaluable contribution to ensuring our customers, community and stakeholders are confident that their values and preferences are driving our priorities, and that we are delivering on our promises.

The report measures our performance against six Customer Outcomes and includes customer statements that provide additional insights into our progress and achievements.

Total water storage levels are 68.1% as of Monday 12 October, down 0.5% since last week. The region is in for a scorche...
12/10/2026

Total water storage levels are 68.1% as of Monday 12 October, down 0.5% since last week.

The region is in for a scorcher today, with temperatures of up to 35° across the Hunter. Remember to stay hydrated and make Smart Water Choices.

Some good news for your lawn (and our water storages) - there’s rain forecast during the week, hopefully giving our catchments a drink. 🌧️

Address

36 Honeysuckle Drive
Newcastle, NSW
2300

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+611300657657

Website

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