Mallee Accommodation and Support Program (MASP) is a community based organisation with a history of over 30 years service provision to youth, adults and families. By posting or using our social media channels, you are accepting our Social Media Terms of Use (below). We reserve the right to remove comments and restrict or permanently ban access to people who do not show respect for others. This pag
e is monitored Monday to Friday from 8am-5pm and not on Public Holidays. While we will try to assist with simple questions via our social media platforms, any enquiries about MASP’s services should be directed to:
PHONE: (03) 5021 6500
EMAIL: [email protected]
WEB: www.masp.org.au
MASP SOCIAL MEDIA TERMS OF USE
These Terms of Use are designed to ensure community members have a positive experience when engaging with MASP and other community members via MASP-managed social media channels. We support open discussion and expect participants to behave in a courteous and respectful manner. We reserve the right to delete comments and content that are, in the opinion MASP:
• Misleading, obscene, graphic, off-topic or spam;
• Hateful or denigrating towards an individual or group of individuals based on their ethnicity, religion, gender, age, disability or sexual orientation
• Repetitive posts copied or duplicated or materially repetitive posts by single or multiple users;
• False or mischievous complaints or statements about individuals, companies or any government or government agency;
• Unlawful or incite others to break the law;
• Breach copyright or intellectual property laws;
• Promotional, commercial or overtly political in nature;
• Information that may compromise the safety or security of MASP clients, workers or tenants.
• Defamatory or harassing of any person;
• Any other inappropriate content or comments as determined by the responsible officers
We reserve the right to:
• Warn anyone who violates the above guidelines by publicly responding to the post;
• Permanently ban access to anyone who violates the above guidelines. We may implement the ban without warning;
• Report inappropriate, illegal or otherwise concerning posts to Victoria Police or other relevant agencies. From time-to-time, we may mention, tag or share content from a local business or organisation. This is not to be viewed as a formal endorsement in any way and does not necessarily mean MASP has a partnership or sponsorship agreement with that business or organisation. Privacy
We take privacy very seriously. Any personal, sensitive, unique or identifiable information inadvertently or otherwise posted to our social media networks may be collected from those networks by our monitoring, reporting and archiving platforms and the handling of such information will abide by all relevant MASP policies – which can be found at https://masp.org.au/privacy-policies/
Monitoring
Our social media pages are monitored during business hours from Monday to Friday (except public holidays). While we will try to assist with simple questions via our social media platforms, this is not a formal support platform and any urgent or complicated issues should be directed to MASP at 5021 6500 or [email protected]. Complaints or concerns
If you would like to report a post for us to review, please direct message MASP via the page or email [email protected].
