Essential Services Commission

Essential Services Commission An independent regulator that promotes the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

The Essential Services Commission is Victoria’s independent economic regulator that promotes the long term interests of Victorian consumers with respect to the price, quality and reliability of essential services. We regulate Victoria’s energy, water and transport sectors, and administer the rate-capping system for the local government sector. We also regulate the Victorian Energy Upgrades (VEU) p

rogram, which aims to reduce greenhouse gases by making energy efficiency improvements more affordable for consumers.

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We acknowledge the Traditional Owners of the lands and waterways on which we work and live. We acknowledge all Aboriginal and Torres Strait Islander communities, and pay our respects to Elders past and present. As the First Peoples of this land, belonging to the world’s oldest living cultures, we recognise and value their knowledge, and ongoing role in shaping and enriching the story of Victoria.

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The Essential Services Commission has a social media presence on Facebook, LinkedIn and YouTube to provide information about our work and engage with the community. It is important that our online environments are safe, respectful and constructive places, and remain welcoming and useful to the community. We will not tolerate disrespectful, offensive, crude, hateful or irrelevant comments, or comments that make another person feel unsafe. For more information, please refer to our social media guidelines at https://www.esc.vic.gov.au/about-us/our-policies/our-social-media-guidelines

22/06/2026

We have released our final decision on how much Melbourne Water can charge for water, sewerage, waterways and drainage services over the next five years, starting 1 July 2026.

Hear more from our Commissioner and Chairperson Gerard Brody.

We’re making it easier for licensed electricity generators to understand and meet their obligations by removing unnecess...
15/06/2026

We’re making it easier for licensed electricity generators to understand and meet their obligations by removing unnecessary and outdated licence conditions.

Anyone who holds a licence to generate electricity in Victoria will now operate under a single set of standard licence conditions, instead of multiple individual conditions set out across existing licences.

More information: https://www.esc.vic.gov.au/media-centre/simplified-licence-conditions-electricity-generators

Winter is here, and higher gas use can mean higher bills. Our recent data shows that 45 per cent of gas customers in Vic...
09/06/2026

Winter is here, and higher gas use can mean higher bills.

Our recent data shows that 45 per cent of gas customers in Victoria could save more than 15 per cent on their gas bills simply by accepting their retailer’s best gas offer.

Check your bill to see if your retailer has identified a better gas offer and switch to save.

More information: https://www.esc.vic.gov.au/media-centre/data-shows-gas-customers-could-save-bills

ℹ️ The Energy and Water Ombudsman (Victoria) (EWOV) is hosting community information sessions this month for residents i...
05/06/2026

ℹ️ The Energy and Water Ombudsman (Victoria) (EWOV) is hosting community information sessions this month for residents in Braybrook, Wangaratta, Euroa, Seymour and Tarneit.

More information below ⬇️

We’re heading out to directly talk to communities about their energy and water.

Bring your bills to the following free events across Victoria:
📍3 June, Braybrook – 1pm to 3pm at Duke Street Community House in Central West Plaza – book via Duke Street on (03) 9311 9973
📍9 June, Wangaratta – 1pm to 4pm at Pangerang Community Hub, 38 Ovens Street
📍10 June, Euroa – 10am to 3pm at Euroa Third Age Club on Kirkland Avenue
📍11 June, Seymour – 9am to 12pm at Our Place Seymour in Seymour College on Stewart Street
📍23 June, Tarneit – 10am to 2pm at Dianella Community Centre Wyndham City

Find out more about our community outreach on our website: www.ewov.com.au/about-us/our-community-outreach

Address

570 Bourke Street
Melbourne, VIC
3000

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