This is Goondiwindi Regional Council's official page. If you are looking for an official source of information on Goondiwindi Regional Council, or wish to make a formal enquiry, please visit our website at www.grc.qld.gov.au . DO NOT USE FACEBOOK TO REPORT URGENT MATTERS OR TO MAKE GENERAL ENQUIRIES. Hours of operation
This page will be monitored during the hours of 8.30am to 4.30pm Mond
ay to Friday excluding public holidays and the Christmas closure period. Formal requests, comments or enquiries
If you have a formal request or inquiry, we encourage you to contact Council on call 07 4671 7400, email [email protected] ,website at www.grc.qld.gov.au , visit one of our Customer Service Centres or write to us at LMB 7, Inglewood Qld 4387. We consider Facebook to be an informal communication channel. Direct messages or posts from Facebook are not considered as official correspondence. ‘Correspondence’ means communications written, faxed, emailed or by other means that includes your proper name and contact information in order for us to act on your enquiry. Privacy
Your user identity or email address is not recorded unless you contact us via email, in writing or via online feedback forms. Your email address will only be used for the purpose for which you provide it. Be aware that Facebook is a public space on the internet. What to expect from us
Our page is monitored and maintained during business hours only. We welcome your questions and comments. Council will monitor and if needed moderate content daily. We will endeavour to reply to your message, however we are not always able to reply individually to all the messages we receive. What we expect from you
We welcome your comments and do not discriminate against any views. We encourage you to discuss and share opinions with others and Council via our page. In order to ensure our page is friendly and welcoming for all visitors, we do moderate where needed. We ask that when contributing your views to Goondiwindi Regional Council’s page, you ensure that you:
• do not harass, abuse or threaten other visitors to the site or Council employees
• do not post comments that are likely to offend others, particularly in reference to an individual’s race, age, gender, sexuality, political leaning, religion, employment or disability
• do not use obscene or offensive language
• do not post defamatory comments
• do not post repeat comments continuously
• do not repeatedly post information which is factually inaccurate and may mislead others
• do not promote anything that may constitute spam, such as commercial interests, solicitations, advertisements, comments unrelated to the post or endorsements of any non-governmental agency
• do not reveal any personal or sensitive information about others on this page, including naming council officers
• protect your personal privacy by not including email addresses, phone numbers or home addresses on the public wall and also the privacy of others
Any posts or comments that violate these terms will be deleted. Any person who repeatedly violates these guidelines may be blocked from posting on the Goondiwindi Regional Council page. Overall, we want everyone to feel safe and welcome on Goondiwindi Regional Council’s page. We welcome your comments any time and hope you enjoy spending time here. Be polite and enjoy the page. Disclaimer
Although Goondiwindi Regional Council endeavours to maintain the accuracy and currency of information published on this channel, it does not guarantee that the information is accurate, complete or current, and that the data is free from defects or malicious code such as viruses. It is advisable that users ascertain the currency of information immediately prior to use. Goondiwindi Regional Council disclaims all responsibility for any loss or damage which may arise from the use of this channel. Links to external websites and Facebook user accounts are provided as a convenience to users and such sites and associated content are not under the control of Council. The inclusion of any link does not imply endorsement of that website, service or person by Goondiwindi Regional Council. Council is not responsible for the content or reliability of links, or for any loss or inconvenience arising from their use.
