South Gippsland Water

03/09/2026

Did you know that we have started estimating water use for customers when we can’t collect a meter reading?

It means we won’t need to wait until your next account to bill you for your water usage, and water bills will be smoothed out over the year.

If you receive an estimated account and there are any disparities, you can provide us with your own self-read of your water meter and we will adjust and re-issue your account, free of charge.

Our customer support page can assist if you are having difficulties paying, or you can get in touch with our Customer Service Team for more tailored support. Call 1300 851 636 or email [email protected].

01/09/2026

Want to see how we're doing? Our annual performance results are now available at www.sgwater.com.au/our-performance

31/08/2026

💧 Only 10 days left to enter! 💧

Teachers, children and families — now’s the time to get creative and enter the National Water Week Poster Competition! 🎨💦

There are great prizes to be won, including a $100 Officeworks voucher for first place in each category.

📅 Entries close soon, so get your entry in ASAP!

👉 Make sure you select South Gippsland Water as your catchment when submitting your poster.

Find out more and submit your entry via our website:
https://www.sgwater.com.au/water-use/national-water-week-2025/ and take a look at some of last year's winning entries for inspo below 👇

25/08/2026

14/08/2026

💧 We’re at the market this Sunday – come and have your say!

What matters most to you when it comes to your water and wastewater services?

This Sunday, 16 August, our South Gippsland Water team will be at the Leongatha Rail Trail Community Market talking to our community about the future of your water service.

We’re developing our next Price Submission, which will set out what we need to deliver for customers over the coming years – and we want to make sure your priorities are part of the conversation.

You don’t need to know anything about our Price Submission – just come along and tell us what’s important to you.

📍 Leongatha Rail Trail Community Market
📅 Sunday 16 August

Your water. Your community. Your say.

We’ll see you there! 👋
3953

13/08/2026

Did you know your water bill helps support environmental restoration? 🌱

When you invest in South Gippsland Water, you’re not just paying for the water and wastewater services you use.

Your investment also helps us protect the natural environment that surrounds our water supplies.

Below is just one example of the work we do beyond the tap to protect water quality, biodiversity and the environment for generations to come.

We’re proud to work alongside our community to make a difference. 🌿

13/08/2026

⚠️ Our Website is Back Up⚠️

Our IT team actively investigated the issue to restore full online services as quickly as possible.
We apologise for any inconvenience caused to you. You may need to hit the refresh button on your device to ensure you have access again.

13/08/2026

⚠️ Our Website is Temporarily Down ⚠️

We are currently experiencing technical difficulties with our main website (www.sgwater.com.au).
Our IT team is actively investigating the issue to restore full online services as quickly as possible.
If you need to contact us while our digital services are offline, please use the alternative options below:
Urgent Faults & Emergencies:
For water leaks, burst mains, or sewer blockages, call our 24/7 hotline directly on 1300 851 636.
General Enquiries: For billing or account queries, you can still reach our Customer Service team via email at [email protected] or by calling 1300 851 636 within business hours.

10/08/2026

Could you be our next Learning and Training Officer?

Do you enjoy helping people learn, grow and build their skills?

Are you someone who can:
🔹 Build positive relationships with people across an organisation?
🔹 Coordinate learning and training programs from start to finish?
🔹 Spot opportunities to improve how people learn and develop?
🔹 Bring organisation, creativity and a people-focused approach to your work?
🔹 Help our people reach their potential?

If you’ve answered yes, we’d love to hear from you.

Take the next step and find out more about the Learning and Training Officer opportunity with South Gippsland Water https://www.sgwater.com.au/work-for-us/

06/08/2026

💧 Have your say on the future of your water service

We’re heading to the Leongatha Rail Trail Community Market on Sunday 16 August — and we’d love to hear from you!

South Gippsland Water is currently developing our next Price Submission, which sets out what we need to deliver for our customers over the coming years and the prices needed to support those services.

A big part of this is understanding what matters most to our customers.

We’re asking you to help us shape our customer outcomes — the things you expect South Gippsland Water to deliver and the difference you want our services to make.

💧 Is it reliable water and wastewater services?
🌱 Caring for the environment?
🛠️ Investing in and maintaining our infrastructure?
🤝 Providing good customer service and support?
💰 Keeping services affordable and providing value for money?

Come and have a chat with our team, tell us what matters to you and help us make sure our plans reflect the needs of our community.

📍 Leongatha Rail Trail Community Market
📅 Sunday 16 August

Your water. Your community. Your say.

Leongatha Business Association
Leongatha 3953