PACT PACT's volunteers are highly skilled and highly trained in providing impartial, empathetic and court approved support for child witnesses.

With over 40 years of experience, PACT is an independent, not-for-profit organisation supporting children, young people and adult victims and witnesses through the Queensland criminal justice system. PACT gives a voice to children and young people going through the criminal justice system as victims or witnesses to crime, supporting their rights to be heard in the legal and court systems. With mor

e than 35 years' experience advocating for child protection, PACT is Queensland's leading non-profit supporting child victims and witnesses, and the only organisation working in the child court arena. Our staff, board, partners and 100+ strong team of volunteer Child Witness Support workers are dedicated to giving vulnerable children and youth the support they need to navigate the stressful and complex legal world where they must testify as victims of, or witnesses to, a crime. If we're lucky, we can only imagine the anxiety, fear and confusion experienced by child witnesses as they are forced to enter the complex adult world of the legal and court systems. It's for these children and young people PACT exists.

Today marks 40 years since PACT made a promise to protect victims and witnesses of crime navigating some of the hardest ...
29/05/2026

Today marks 40 years since PACT made a promise to protect victims and witnesses of crime navigating some of the hardest moments of their lives.

On 29 May 1986, PACT was officially incorporated as an organisation. Our story began at a child abuse seminar where a presenter's challenge to the audience, to "make a pact to protect all children today", sparked something lasting. Two Detectives, David Jefferies and Dugald MacMillan, approached Kay McGrath, a television presenter who had been covering the seminar, and together the three of them signed the paperwork in Kay's own home to bring PACT into existence.

Today, 40 years on, we were honoured to celebrate this milestone at Government House with our Patron, Her Excellency the Honourable Dr Jeannette Young, Governor of Queensland, alongside our founding members, board, staff, and the volunteers who make this work possible every single day.

Most meaningfully, Kay McGrath and Detective David Jefferies were with us today, wonderful people whose vision, forty years ago, started it all.

PACT exists to support, educate and empower people through their court journey. As an independent, not-for-profit organisation, we walk alongside children, young people and adults who are victims and witnesses navigating the Queensland criminal justice system. It is not easy work and sadly, itโ€™s still necessary work 40 year later.

This financial year alone:
4,022 vulnerable children, young people and adults were supported by PACT.
51% of those we supported were adults.
63% of cases involved domestic and sexual violence matters.
12% of our clients identify as First Nations peoples, a figure that reminds us how much further we have to go in ensuring every victim and witness, regardless of background, can access the support they need and deserve.

We are grateful to Her Excellency for her steadfast support of our mission, and to every volunteer, staff member, board director, and founding member who has carried this organisation forward across four decades.

Forty years. Thousands of lives. One purpose, unchanged since the day it was written at Kay's kitchen table.

Here's to the next chapter.

27/05/2026

Tania from PACT chatting with Nick Dametto, Townsville Mayor at 2026 Volunteer Expo

25/05/2026

Great summary from Nick Dametto Mayor of Townsville, about the importance of volunteering. ๐ŸŽ‰ Our very own Tania was interviewed about the important work PACT volunteers do to support victims and witnesses of crime through their court journey.

What a whirlwind few days at VExpo in Townsville! Tania and Paul from PACT headed to Townsville for the Volunteer Expo a...
25/05/2026

What a whirlwind few days at VExpo in Townsville!

Tania and Paul from PACT headed to Townsville for the Volunteer Expo and the response was absolutely incredible. Here's what we came away with:

โœ… A new volunteer application (on the spot)
๐Ÿ‘‹ A volunteer applicant who dropped by our PACT stand to say hello
๐Ÿ’ฌ Promising new prospective volunteers who were still chatting with us, even as we were packing up the stand!
๐Ÿค Fantastic community conversations and connections
๐ŸŒŸ An exciting new connection with Bamara, with early discussions around future collaboration opportunities involving lived experience pathways into volunteering and community support roles. Watch this space! ๐Ÿ˜Š

We were also thrilled to receive a shoutout from Nick Dametto Mayor of Townsville, during the expo ๐ŸŽฅ (stay tuned - we have the video to prove it! ๐Ÿ˜„). We had a fantastic conversation with Adam Baillie MP, State Member for Townsville, about the vital work PACT does and the incredible role our volunteers play in the justice system and the broader community.

The exciting news doesn't stop there, our Townsville volunteers may soon be hitting the local radio airwaves ๐ŸŽ™๏ธ, and we're hopeful of a future opportunity to speak with the Country Women's Association about volunteering with PACT.

A heartfelt thank you to our wonderful Townsville volunteers Audrey, Jill, Helen and David. Your energy, humour and willingness to dive in wherever needed made all the difference. We couldn't have done it without you! ๐Ÿ’™

If you're interested in volunteering with PACT, we'd love to hear from you.

When she retired, Ann didnโ€™t leave the law behind she found a new way to be part of it.A self-described โ€˜lapsed lawyerโ€™,...
22/05/2026

When she retired, Ann didnโ€™t leave the law behind she found a new way to be part of it.

A self-described โ€˜lapsed lawyerโ€™, Ann brings both heart and experience to her role supporting victims and witnesses through the court process.

โ€˜It takes real courage for these victims and witnesses to speak up in court. Seeing this courage first-hand stays with you.โ€™

And when asked what sheโ€™d say to someone considering volunteering?

โ€˜If you want to have a village, you must be a villager.โ€™

We couldnโ€™t have said it better ourselves. Thank you, Ann. ๐Ÿ’™

Learn about Law Week.

National Volunteer Week and Queensland Law Week are both this week. We couldn't think of a better person to celebrate th...
20/05/2026

National Volunteer Week and Queensland Law Week are both this week. We couldn't think of a better person to celebrate than Janet, one of our wonderful Sunshine Coast volunteers. ๐Ÿ’›

For the past two and a half years, Janet has helped clients in so many ways - over cups of tea, a game of UNO on the floor, or driving out to a young person's farm to meet them.

"Being able to be there for somebody at an incredibly vulnerable time is a privilege."

We're privileged to have you as part of the PACT family, Janet. ๐Ÿ’™

Learn about Law Week.

This National Volunteer Week, we want to acknowledge and sincerely thank every single PACT volunteer for the compassion,...
18/05/2026

This National Volunteer Week, we want to acknowledge and sincerely thank every single PACT volunteer for the compassion, care, and support you provide to vulnerable witnesses and victims across our community.

Last week, we were honoured to attend the Volunteering Queensland Awards and celebrate the impact volunteers make across Queensland. It was a meaningful reminder of the power of community, connection, and service, values our volunteers embody every day.

While many moments of volunteering happen quietly and behind the scenes, their impact is deeply felt. Whether itโ€™s offering reassurance during a difficult time, being a calm and supportive presence in court, or simply helping someone feel less alone, our volunteers make a genuine difference in peopleโ€™s lives.

Thank you for the empathy, dedication, and humanity you bring to PACT. Your contribution helps create a more compassionate and supportive community, and we are incredibly grateful for all that you do. ๐Ÿ’™

What a spectacular way to start National Volunteer Week (18 โ€“ 24 May 2026)This morning, a group of PACT volunteers and s...
15/05/2026

What a spectacular way to start National Volunteer Week (18 โ€“ 24 May 2026)

This morning, a group of PACT volunteers and staff attended the Volunteering Queensland Awards at Brisbane City Hall. A wonderful event, shining a light on the extraordinary commitment volunteers make to create a better world for all Queenslanders.

We had much to celebrate.

๐ŸŒŸ Sharon P from Cairns, nominated in the Queensland Volunteer of the Year Award
๐ŸŒŸ Tania T, our Quality and Training Manager - nominated in the Excellence in Volunteer Management Award

Volunteers are the heart of Queensland. They represent the very best of our generosity and kindness. To Sharon, Tania, and every PACT volunteer, we see you, we value you, and we are so grateful for everything you do. ๐Ÿ’›

This yearโ€™s theme is "Your Year to Volunteer."

If you've been thinking about volunteering with an organisation that genuinely makes a difference, this is your sign.

Visit our website for more information: www.pact.org.au ๐Ÿ™Œ

Celebrating the care, strength and impact of mothers and mother figures in our communities today and every day. ๐Ÿ’œ
09/05/2026

Celebrating the care, strength and impact of mothers and mother figures in our communities today and every day. ๐Ÿ’œ

World Day for Safety and Health at Work is a reminder that safety in the workplace extends beyond physical protection, i...
28/04/2026

World Day for Safety and Health at Work is a reminder that safety in the workplace extends beyond physical protection, it also includes psychological wellbeing, emotional safety, and the ability to feel supported in your role.
At PACT, working within the justice system, we understand that environments can carry significant emotional and mental demands. Safety is not only about preventing physical harm, but also about recognising stress, vicarious trauma, and the importance of maintaining mental wellbeing in challenging spaces.

It is essential that workplaces foster cultures where people feel safe to speak up, seek support, and take care of their wellbeing without stigma.

Looking after yourself is not a sign of weakness, it is a vital part of sustaining your ability to support others and continue doing meaningful work.

If you are struggling, it is important to reach out and access support. You are not alone, and help is always available.

On ANZAC Day, we pause to remember the courage, sacrifice and resilience of the Australian and New Zealand Army Corps wh...
24/04/2026

On ANZAC Day, we pause to remember the courage, sacrifice and resilience of the Australian and New Zealand Army Corps who served at Gallipoli and in conflicts that followed.
The Gallipoli campaign, beginning in 1915, became a defining moment in our shared history. It marked the loss of many lives, and the emergence of the ANZAC spirit, characterised by endurance, mateship, courage and sacrifice in the face of hardship.

We honour all those who served, those who returned forever changed, and those who made the ultimate sacrifice in service of their country.
Today, and always, we reflect on their legacy and the history that continues to shape our national identity.

Lest we forget.

Address

415 George Street
Brisbane, QLD
4000

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

Telephone

+61737387827

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