15/09/2026
Notice a crack in the wall or paint that's starting to peel?
While these defects might not affect the safety or stability of your home, they're still important to address.
Understanding the difference between structural and non-structural defects can help you take the right action within the right timeframe if something isn't up to standard.
Non-structural defective work refers to defects that don't meet the expected standard of finish from a competent licensed contractor, or issues that arise as a new home settles.
These issues may seem minor at the beginning, but documenting and reporting them early can help prevent disputes and ensure concerns are addressed promptly. Home owners have seven months from noticing a non-structural defect from practical completion, during the 6 month cover non-structural cover period from practical completion, to lodge a complaint with the QBCC. If ever in doubt, the precautionary approach is contact the QBCC within three months of noticing a defect after practical completion, even if speaking with your contractor, to minimise the risk of claim timeframes lapsing.
A full break down of defects and timeframes can be found on the QBCC website. Link in comments đź”—