All faults and leaks must be reported by calling 1300 363 200. We have developed this page for our customers and community members who are interested in learning about Coliban Water. This is a forum for you to find out more about us and for you to provide us with your feedback including questions and comments. We support Facebook’s Community Standards and related terms and policies and request tha
t visitors to our page do the same. All content posted on this page must be in line with Facebook’s Terms of Use. We encourage you to participate, however please make sure that your content is respectful and relevant. To ensure our page is friendly and welcoming for all visitors, we do moderate where needed. You must not make contributions or post content which is:
• Abusive, disrespectful, offensive or obscene
• Bullying, intimidating, abusive or harassing
• Irrelevant
• Trolling or deliberate disruption of discussion
• Sexist, racist, malicious or discriminatory
• Hateful, pornographic, incites violence, or contains nudity or graphic or gratuitous violence or any other content considered unsuitable for a general audience
• Defamatory
• Illegal, fraudulent, misleading or deceptive
• Content that encourages dangerous behaviour
• Spam or advertising material
• Promotes political interests
• An impersonation of another person or organisation
• An unauthorised disclosure of personal or confidential information
• Copyright content or an infringement of intellectual property rights
We reserve the right to moderate and remove content which does not comply with these guidelines and to block anyone who repeatedly breaches these guidelines. Comments posted on this page does not necessarily reflect the opinions or views of Coliban Water and Coliban Water is not responsible for any third party websites or third party content posted to the page or accessed via links which are posted to the page. If you see anything on our page that you feel violates these rules, send us a private message and we'll review as soon as possible. Collection Notice
Coliban Water protects your privacy by collecting and handling your personal information in accordance with the requirements of the Privacy and Data Protection Act 2014. If you post a comment your personal information may be collected to administer and moderate our page. For instance if you post abusive or obscene content we may keep a record of your name and content for the purposes of restricting future access to our page. Additionally, we may collect personal information where you choose to provide it to us for the purposes of contacting you. Disclosure of such information is usually limited to our customer support officers and marketing and communications employees. You may gain access to and correct your personal information under the Freedom of Information Act 1982. For further information please refer to our Privacy Policy at https://coliban.com.au/privacy
