East Gippsland Water

East Gippsland Water Official Page of East Gippsland Water. We supply drinking water and wastewater services to some 24,000 customers around East Gippsland.

This page is monitored weekdays 9am - 5pm. When posting anything on this Page, please adhere to Facebook's posting guidelines and respect your fellow community members. Also understand that we will remove posts from this Page if they are:

- abusive, defamatory, or obscene
- fraudulent, deceptive, or misleading
- in violation of anyone's intellectual property rights
- in violation of any law or regulation (Australian or otherwise)
- racial or inappropriately political or religious in reference or tone, or
- otherwise offensive. East Gippsland Water is not liable for any damage caused by offensive content posted on this Page before we are able to remove it.

Members of our friendly Customer Team will be in Orbost next Thursday.Have a question about your water bill? Want to che...
11/09/2026

Members of our friendly Customer Team will be in Orbost next Thursday.

Have a question about your water bill?

Want to check if you're eligible for a concession or rebate?

Or maybe you'd like to learn more about our services.

We'll be at 6 Clarke St, Orbost on Thursday, 17 September from 9.30am to 3.30pm.

Why not pop by for a chat? We're here to help.

We're at the Omeo Community Hub today!Got a question about your East Gippsland Water bill? Need information about conces...
10/09/2026

We're at the Omeo Community Hub today!

Got a question about your East Gippsland Water bill? Need information about concessions, rebates or payment arrangements? Drop in and have a chat with our friendly team.

We're here to help, whether you want to discuss your account, learn about support options available to you, or simply pick up a free water-efficient showerhead for your home.

Come and see us at the Omeo Community Hub before 3pm today. We look forward to meeting you!

As part of our Customer Connect initiative, members of our friendly Customer Support team will be at the Omeo Community ...
08/09/2026

As part of our Customer Connect initiative, members of our friendly Customer Support team will be at the Omeo Community Hub, 179 Day Avenue this Thursday, 10 September from 10am to 3pm.

Drop by to chat with our staff face-to-face about your bill, flexible payment options, financial hardship, or any general enquiries you might have.

We're here to help. See you there! ๐Ÿ‘‹

As part of our Customer Connect initiative, members of our friendly Customer Support team will be at the Omeo Community ...
03/09/2026

As part of our Customer Connect initiative, members of our friendly Customer Support team will be at the Omeo Community Hub, 179 Day Avenue next Thursday, 10 September from 10am to 3pm.

Drop by to chat with our staff face-to-face about your bill, flexible payment options, financial hardship, or any general enquiries you might have.

We're here to help. See you there! ๐Ÿ‘‹

Do you have children aged from kindergarten to Year 8? Have they entered our 2026 National Water Week Poster Competition...
02/09/2026

Do you have children aged from kindergarten to Year 8? Have they entered our 2026 National Water Week Poster Competition yet?

If not, now is the time for them to activate the superhero power of speed - and get their entry in! Entries close at 5pm on Friday 11 September.

This year's theme, "Water Heroes: Make Every Drop Count", challenges young people from early learning through to Year 8 to show how we can all help protect our most precious resource.

With prizes up for grabs and local winners progressing to the state-wide competition, now is the perfect time to get creative.

Every drop counts. Every Water Hero starts with an idea.

Submit your entry via our website: https://egwater.vic.gov.au/community/national-water-week-poster-competition

Thank you to everyone who has shared their thoughts through our community survey. We've had great feedback about future ...
01/09/2026

Thank you to everyone who has shared their thoughts through our community survey. We've had great feedback about future water needs, drought planning and the priorities that matter most to our communities.
If you haven't had the chance to get involved, our survey remains open until Friday, 4 September.
The feedback we receive will play an important role in guiding future water planning and helping us deliver long-term water security for East Gippsland.
Thank you for being part of the continued conversation. We look forward to sharing the insights soon.
The survey is available here: www.surveymonkey.com/r/FWT53X7

Reminder:Join East Gippsland Water in Buchan this Thursday (3 September) to help us plan water supplies for the next 50 ...
01/09/2026

Reminder:
Join East Gippsland Water in Buchan this Thursday (3 September) to help us plan water supplies for the next 50 years.

๐“๐ก๐ฎ๐ซ๐ฌ๐๐š๐ฒ ๐Ÿ‘ ๐’๐ž๐ฉ๐ญ๐ž๐ฆ๐›๐ž๐ซ: Buchan Recreation Reserve, 4.00 - 6.00 pm

At the session you'll hear about water supply and demand forecasts for the Buchan Water Supply System, factoring in population growth and climate change.

* Are there alternative water sources you want us explore?
* How often are you comfortable to have water restrictions?
* Would you pay more for increased security of water supplies?

Your input will help us inform development of our 2027 Urban Water Strategy.

We look forward to seeing you.
Buchan Neighbourhood House Buchan Gelantipy & District Renewal Buchan Caves Hotel Buchan Football Ground

We're excited to announce that East Gippsland Water has been shortlisted in the Water Minister's Climate Innovation Chal...
01/09/2026

We're excited to announce that East Gippsland Water has been shortlisted in the Water Minister's Climate Innovation Challenge with our project, Small Towns, Big Impact: Climate-Smart Biosolids Management.

The project explores innovative ways to manage biosolids in regional communities, helping reduce emissions and environmental impacts while creating more sustainable outcomes for the future.

For regional areas like East Gippsland, practical climate solutions are essential. Our idea focuses on how smaller communities can play a significant role in tackling climate challenges, supporting a circular economy, and delivering benefits for both customers and the environment.

Being shortlisted reflects East Gippsland Water's ongoing commitment to innovation, sustainability and finding smarter ways to serve our community.

We're now looking forward to presenting our idea at the final pitch stage and sharing how climate-smart biosolids management could help regional water corporations contribute to Victoria's climate goals. If we're successful, winners then get funding for our project.

Congratulations and thank you to everyone involved in developing the submission. Please watch this space for more in the coming months.
Gippsland Agricultural Group Inc

It's time for action, East Gippsland Water Heros!Entries for this year's National Water Week Poster Competition close on...
26/08/2026

It's time for action, East Gippsland Water Heros!

Entries for this year's National Water Week Poster Competition close on Friday 11 September.

Students are invited to get creative and show us how we can all be water heroes by valuing, protecting and saving water every day.

Teachers can also access free classroom activity guides to link the poster activity to learning.

The competition is open to students from kindergarten age through to Year 8, with some great prizes up for grabs.

Don't miss the chance to showcase your creativity and be part of this year's celebration of water.

Enter now: https://egwater.vic.gov.au/community/national-water-week-poster-competition

Thank you to everyone who has attended our Urban Water Strategy workshops so far.So far, we've held five workshops and h...
24/08/2026

Thank you to everyone who has attended our Urban Water Strategy workshops so far.
So far, we've held five workshops and have four to go: Lakes Entrance (25 Aug), Johnsonville (27 Aug), Mallacoota (1 Sept) and Buchan (3 Sept).
Attendees have been interested in water security, our supply systems and options we can consider in the future for their water supply district. We've received some great, well-considered feedback that will inform our 2027 Urban Water Strategy.
East Gippsland Water customers, businesses, community groups, and residents are all welcome to attend any of our sessions - we look forward to meeting you.
https://egwater.vic.gov.au/community/price-submission-and-urban-water-strategy

Address

133 Macleod Street
Bairnsdale, VIC
3875

Opening Hours

Monday 8am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+611800671841

Website

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