New England and Western Tenants Advice and Advocacy Service

28/04/2025

No grounds terminations are ending for all tenants in NSW 🚨

From 19 May 2025, landlords who want to end a lease will only be able to do so with a specific reason and supporting documentation if required 🏡

Learn more about the changes on our website: https://www.nsw.gov.au/departments-and-agencies/fair-trading/changes-to-rental-laws

30/03/2025

24/03/2025

As of yesterday (23/03/2025) all toilets in rentals must be dual flush, with a minimum 3-star Water Efficiency Labelling and Standards (WELS) rating, to meet legally prescribed water efficiency measures. If the landlord does not meet the water efficiency standards, they cannot pass on water usage charges to the tenant. To find out how your utilities measure up and for more information check out our updated factsheet on utilities through the link in comments.

18/12/2024

Tenants Advice & Advocacy Services have limited availability over the holiday period - so the Tenants' Union of NSW is coordinating a holiday hotline in order to provide advice to renters that need it. This holiday hotline will run on:
Wednesday 18/12, Thursday 19/12, Friday 20/12/2024
Monday 23/12, Tuesday 24/12, Friday 27/12/2024
Monday 30/12, Tuesday 31/12/2024, Thursday 2/1/2025, Friday 3/1/2025 and
Monday 6/1, Tuesday 7/1, Wednesday 8/1/2025
Between 10am - 1pm, and 2pm - 5pm.

Happy holidays renters!

24/11/2024

Marti will be in attendance tomorrow if you would like to have a chat about any tenancy issues you’re experiencing .

10am until 1pm

Red Chief Local Aboriginal Land Council
26A Chandos Street Gunnedah

20/11/2024

NSW Parliament passed the Residential Tenancies Amendment Bill 2024 (the Bill) at the end of October 2024 – a momentous occasion for NSW renters, and why we haven't stopped celebrating most especially the end to 'no grounds' evictions. However, these eviction rules are not yet in effect. Other parts of the bill came into effect on the 31st of October, 2024.

To find out what is, and isn't yet in effect, we have an incredible resource on our website that we are updating often, as these changes happen... Find it here: https://tinyurl.com/59by6kmk. Make sure to bookmark the page to keep updated!

05/11/2024

Years of advocacy, community organising, and relentless efforts by renters, housing advocates, and the NSW network of local Tenants’ Advice and Advocacy Services paved the way for the passing of the Residential Tenancies Amendment Bill 2024 in Parliament.

The Bill introduces a range of reforms focused on eviction protections, pet-friendly renting, rent increases, and payment rules. These changes begin to address the imbalance of power in the rental market, strengthening renters’ security and stability.

The reforms are a significant step toward a fairer and better balanced rental landscape, and while not perfect - the impact on individuals, families, and communities across NSW will be profound, and even better, this is just the beginning. We will be watching closely for misuse and problems that may emerge as these new laws take effect. What are the reforms?: https://tinyurl.com/5r69b88j