Consumer and Business Services, South Australia

Consumer and Business Services, South Australia Consumer and Business Services (CBS) is a division of the South Australian Government’s Attorney-General’s Department.

We protect consumers, support and regulate business, and record significant life events for South Australians. CBS is customer-focused and flexible in its activities and provides accessible services and information. For enquiries, advice and complaints, please contact us via https://www.cbs.sa.gov.au/contact-cbs or call 131 882. Complaints and reports regarding trader conduct cannot be lodged via Facebook.

08/09/2026

Consumer and Business Services’ small conciliation team has cracked the $1 million mark in agreed repayments to consumers already this year.

In any given month our team has around 40 compulsory conciliation conferences scheduled between consumers, traders and a conciliator. Their success rate in resolving is 70%.

Read more about what’s involved 🔗 https://ow.ly/n5Ne50ZI1EC

As more South Australians invest in solar energy, it’s important to know your rights and understand the warning signs be...
08/09/2026

As more South Australians invest in solar energy, it’s important to know your rights and understand the warning signs before signing a contract.

Take your time, do your research and don’t be afraid to walk away from a “deal” if something doesn’t feel right.

Watch out for:
⚠️ Door-knocking sales tactics
⚠️ “Limited time only” pressure deals
⚠️ Vague pricing or finance terms
⚠️ Refusal to give quotes in writing
⚠️ Unrealistic promises about savings

Consumer and Business Services continues to monitor complaints and take action where appropriate.

🔗https://ow.ly/6g4S50ZKsfn

Ready for the show! • Tickets ✅ • Money ✅ • Meeting place ✅ • Sunscreen ✅ • Showbag safety? 🔍 Don’t just rely on our...
03/09/2026

Ready for the show!
• Tickets ✅
• Money ✅
• Meeting place ✅
• Sunscreen ✅
• Showbag safety? 🔍

Don’t just rely on our check of 2,100+ items across almost 500 showbags on sale at the Show from this Saturday.

Parents and carers can play a part.

Watch for:
• unsecured battery compartments
• sharp or pointy edges on toys
• damaging force in projectile toys
• small removable choking hazards for under 3-year-olds
• ingredient labels on cosmetics or temporary tattoos – in case of reactions these can help medicos.

Read more about our team’s safety checks 🔗 https://ow.ly/3zgp50ZIwTF

South Australian consumers have received agreements to repay more than $1 million so far this year through conciliation ...
02/09/2026

South Australian consumers have received agreements to repay more than $1 million so far this year through conciliation supported by Consumer and Business Services.

We help consumers and traders find practical solutions to their disputes, without going to court.

Sometimes that’s resolving disagreements about building work, a used car, product or service – showing early intervention can make a real difference.

We’re hiring: Senior Compliance Inspectors (multiple roles available).Looking for a role where you can investigate, get ...
02/09/2026

We’re hiring: Senior Compliance Inspectors (multiple roles available).

Looking for a role where you can investigate, get out into the community and make a real difference? Join CBS.

You’ll conduct targeted inspections, engage with businesses, gather evidence and take action when legislation isn’t being followed. You’ll also work with inspectors, investigators, law enforcement and government partners on serious compliance matters.

Your work will involve:
🔎 Conducting inspections and investigations
🤝 Educating and advising businesses and consumers
📋 Gathering and managing evidence
⚖️ Taking compliance action and representing CBS in court.

We’re looking for people with compliance, inspection or investigation experience who can apply legislation confidently, communicate effectively, and make fair decisions.

👉 Apply now, before Monday September 7.

🔗https://career.agd.sa.gov.au/WCM/C6D7B1CB-2A6E-4AF9-9075-0882FE28B0A9

01/09/2026

Do you have questions on how to do deal with asbestos and silica in the home and in the workplace?

We have launched a new website to provide information on how to stay safe from the harmful substances.

Asbestos and silica dust can cause serious long-term health conditions when inhaled, making clear guidance, coordinated action and accessible information critical to preventing exposure and protecting South Australians at work and at home.

Protect yourself against asbestos and silica here 👉 https://bit.ly/4wTrOZo

Need a locksmith? 🔑 Here are some tips:✅ Get a written quote before they start✅ Check their website – a reputable locksm...
01/09/2026

Need a locksmith? 🔑 Here are some tips:

✅ Get a written quote before they start
✅ Check their website – a reputable locksmith will usually have a detailed “About us” page showing how long they’ve been operating in the industry
✅ Make sure you get an invoice for works done so CBS can help you if something goes wrong.

Doing these simple checks helps you avoid rogue operators.

👉 Visit https://ow.ly/t83350ZBHzo for further information.

CBS is urging consumers to be cautious when dealing with solar panel installers.We’ve received reports relating to:• del...
30/08/2026

CBS is urging consumers to be cautious when dealing with solar panel installers.

We’ve received reports relating to:
• delays and non-delivery
• poor workmanship
• confusing finance deals
• pressure selling

Before signing a contract:
✔️ Compare quotes
✔️ Check licences and credentials
✔️ Read the fine print and understand the rebate requirements
✔️ Ask questions
✔️ Take your time

An honest business won’t pressure you into making a decision.
If you have any issues, please contact us on 131 882.

🔗https://www.cbs.sa.gov.au/sections/CBAdvice/solar-energy

28/08/2026

“Mum, my phone’s broken.”

That’s how it started for Susanne.

Message after message claimed to be from her daughter. Her phone was broken. Her bank account was frozen. She needed money urgently.

By the time Susanne called her daughter to check, nearly $26,000 had been transferred.

🗨️ “Unless you’re 100% sure who it’s coming from, don’t engage.”

Behind every scam report is a real person and a real story. No one’s just a number 👤

See our tips to avoid impersonation scams: https://ow.ly/lm5650ZBGWT

No one’s just a number.Behind every scam statistic is a person. It could be you, a family member, friend or neighbour.Sc...
28/08/2026

No one’s just a number.

Behind every scam statistic is a person. It could be you, a family member, friend or neighbour.

Scammers are taking advantage of new technologies, like AI, to build trust with their target before pressuring them to hand over money or personal info.

⚠️ If you think something is suspicious, ‘Stop. Check. Protect.’

See our tips to avoid scams: More tips: https://ow.ly/OaM250ZBGNC

ACCC

Address

4-6 Chesser Street
Adelaide, SA
5000

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

Telephone

+61131882

Website

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