Elizabethtown Area Water Authority

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Elizabethtown Area Water Authority

We do not allow information intended to compromise the safety or security of the public or public systems.

Providing for the water needs of Elizabethtown Borough, Mount Joy Township and West Donegal Township

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27/05/2026

PSA: EAWA staff will be working to bring the Buckingham Tank back online after refurbishment, starting tomorrow, which will entail opening and closing valves. In doing so, pressure MAY fluctuate in various locations throughout the system along with some cloudiness in the water, especially for those closest to the tank. This should only last for a short period of time. Feel free to contact our office if you have any questions!

25/05/2026

Our office will be closed today for Memorial Day 🇺🇲

We will reopen for normal business hours (7:30 AM- 4PM) on Tuesday, May 26, 2026.

For any water emergencies, call 717-286-6475.

23/05/2026

THE BOIL WATER ADVISORY FOR IMPACTED CUSTOMERS ON BROWN STREET HAS BEEN LIFTED

21/05/2026

EAWA crews are currently working on a water main break between 0-200 Blk Brown St. Service will be disrupted during the repair. Map of those affected attached.

**AFFECTED CUSTOMERS ON BROWN ST WILL BE ON A BOIL WATER ADVISORY IMMEDIATELY AND REMAIN ON IT UNTIL TEST RESULTS COME BACK (Typically 48-72 hrs after the repair is complete). WE WILL POST AGAIN WHEN THE BOIL ADVISORY IS LIFTED.**

01/05/2026

Rain Barrels Available for Purchase
If you missed our previous rain barrel sale, we've restocked and have a limited quantity available again! They can be purchased for $95.00 per barrel at our office located at 211 W. Hummelstown St, Elizabethtown by check or cash during office hours (Monday – Friday, 7:30 am – 4:00 pm). A rain barrel is on display in our lobby.

01/04/2026

Water emergencies can be reported to our after hours number: 717-286-6475

We wish everyone a Happy Easter and safe holiday weekend🐣

30/03/2026

**UPDATE!! PHONES ARE BACK IN SERVICE!!**

As many others in the area may be experiencing, our offices do not have phone service due to a national outage. During this time we can not accept calls. We welcome anyone into the office to personally address any issues or answer questions, or you are welcome to send us an email at [email protected].

We apologize for any inconvenience!

02/03/2026

Meter Replacement Project with Kentrel, Inc.

Our installer, Kentrel Inc. has been working in Elizabethtown Borough and West Donegal Township. They will start in Mount Joy Township this week. Kentrel Inc. will contact customers by phone or email to schedule meter replacements. If you received a door hanger from Kentrel Inc., please contact Kentrel at 1-800-437-9200 to schedule your appointment as soon as possible.

If your contact information (phone number or email) has changed, please contact our office by phone at 717-367-7448 or by email at [email protected] to update your account.

If you have any questions, please call our office at 717-367-7448.

26/02/2026

PSA: The GEARS building, off Peace Alley and Poplar St, will be flushing it's newly installed fire line today around 10am. This may cause fluctuation in water pressure or discolored water.

20/02/2026

PSA: In the next week or so (weather dependent), work is scheduled to begin on the refurbishment (sandblast, paint, etc…) of the Buckingham Tank off Buckingham Blvd. Letters were sent earlier in February to residents that live in close proximity of the tower. Prior to work starting, we will be opening and closing valves to take the tank offline. In doing so, pressure MAY fluctuate in various locations throughout the system, especially for those closest to the tank. Work is expected to take place from March until May, weather dependent. We look forward to a successful project!

Address

Opening Hours

Monday	07:30 - 16:00
Tuesday	07:30 - 16:00
Wednesday	07:30 - 16:00
Thursday	07:30 - 16:00
Friday	07:30 - 16:00

Website

http://www.etown-water.com/

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