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Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Office Of The Regulator - Samoa

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Office Of The Regulator - Samoa

Official Page for the Office Of The Regulator

29/05/2026

🎓 Your accomplishment reflects so much dedication and heart—and you have earned this moment. 🎉

Huge congratulations to our Principal Complaints Evaluation & Service Improvement Officer, Mr. Aulaganofo Poutasi Sagapolutele, who graduated today from the University of the South Pacific with a Professional Diploma in Public Sector Management! 👏

The knowledge and skills acquired will not only advance the work you do within the OOTR but also open doors to greater opportunities in the future.

Malo le tau, malo le finau. 🇼🇸

We are very proud of your achievement! 🌟

22/05/2026

The Office of the Regulator earlier this week celebrated the International HR Day 2026 to show our deep appreciation to our HR professionals working behind the scenes, supporting people, building culture, solving challenges, enabling growth, and helping teams do their best work every day.

Faafetai tele to all HR professionals across the Samoa Public Service for making workplaces more human, collaborative, and meaningful.

08/05/2026

🌸 Happy Mother’s Day to all the wonderful mothers of Samoa! 🌸

From the Office of the Regulator, we honor and appreciate every mother who gives so selflessly every single day.🇼🇸💐

28/04/2026

🧠⚙️Commemoration of the World Day for Safety and Health at Work 2026 ⚙️🧠

In commemorating this year’s World Day for Safety and Health, the Office of the Regulator (OOTR) conducted a meaningful session with our staff this afternoon under the theme:

🌟“Good psychosocial working environment: A pathway to thriving workers and strong organization”🌟

📝Staff members were asked to identify psychosocial hazards relevant to their work and provide practical suggestions for addressing them. This activity was followed by an open and productive dialogue amongst staff, fostering shared insights and collective commitment. 🗣️🤝

👏Thank you to everyone who participated! Let’s continue building a supportive, respectful, and thriving workplace together!

27/03/2026

Staff Achievement🎉

The Office Of The Regulator (OOTR) congratulates our colleague, Mrs. Toleafoa Alefa Konelio Reupena, on her remarkable achievement of graduating as an Accountant Technician from the Samoa Institute of Accountants.

This accomplishment is a testament to her dedication, professionalism, and commitment to excellence. We are proud of her and look forward to her continued success.

Congratulations, Alefa! 🥳

20/03/2026

📍 Consumer Awareness Roadshow – Day 4

The Office of the Regulator has officially concluded its community awareness program on the beautiful island of Savai'i. Marking the successful completion of our week-long mission in observance of World Consumer Rights Day, our team spent a productive final day engaging with the local community.

We extend our sincere gratitude to the people of Gagaemauga 1 for their exceptional hospitality and significant turnout. Such active engagement is vital in ensuring that consumer protection remains a core priority for all service providers. Furthermore, we offer a profound fa'afetai tele lava to our dedicated partners—Vodafone Samoa Ltd, Digicel Samoa Ltd, and the Electric Power Corporation (EPC)—for their collaborative support in celebrating this essential initiative.

19/03/2026

POLOKALAME FAALAUILOA MO AIĀ TATAU A TAGATA FAAAOGAINA AUAUNAGA
A*O LONA 3 _ ITUMALO PALAULI 1

18/03/2026

📍UPDATE: Consumer Rights Awareness Roadshow – Day 2

The Office of the Regulator is pleased to share highlights from our second day in Savai'i, continuing our mission to celebrate and uphold World Consumer Rights Day.
Today, 18 March 2026, our awareness program reached the Constituency of Salega 1.

OUR VALUED PARTNERS:
🔹 Vodafone Samoa Ltd
🔹 Digicel Samoa Ltd
🔹 Electric Power Corporation (EPC)

Fa’afetai tele lava to the Constituency of Salega 1 for the hospitality and for your active engagement. Together, we are building a more informed and protected community!

17/03/2026

📢 Celebrating World Consumer Rights Day in Savai'i!
The Office of the Regulator is currently conducting its community outreach program in honour of the annual celebration of World Consumer Rights Day on 15 March. Our team is currently in beautiful Savai'i to connect with our communities and ensure your rights are protected.
Today, 17 March 2026, we had a fantastic session with the Constituency of Vaisigano 1. It was an engaging day of sharing information, answering questions, and strengthening the relationship between service providers and the public.

A special fa'afetai tele lava to our partners who joined us today to support this initiative:
i. Vodafone Samoa Ltd
ii. Digicel Samoa Ltd
iii. Electric Power Corporation (EPC)
Thank you to the leaders and residents of Vaisigano 1 for the warm welcome. Stay tuned as we continue our awareness journey across the big island!

24/12/2025

From the Honourable Minister of ICT - Afioga Agaseata Tanuvasa Valelio Peto, the Associate Minister - Afioga Leilua Sagato Karene, the Regulator - Afioga Lematua Gisa Tagaloa-a-Taoa Fuatai Purcell, Management and the Office of the Regulator~ we sincerely thanks all our stakeholders, partners, and the public for your support throughout 2025.

We extend our warmest greetings to you and your families this festive season and wish you all a Merry Christmas and a happy, safe, and prosperous New Year 2026.

Please be advised that our office will be closed from 25 December 2025 to 9 January 2026, and normal operations will resume on Monday, 12 January 2026.

Thank you once again for your continued support, and we look forward to serving you in the coming year.

Address

2nd Floor, MKR Apartments Building
Apia
0000

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Telephone

+68530282

Website

https://regulator.gov.ws/

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