06/08/2026
Today I was honored to tour the West Bend Municipal Utilities. I was invited by Ruth Mueller, the Director of our Utilities, with Travis Thull, the Water Utilities Manager, and then toured the Sanitation Department with Steve Randall, the Sewer Operations Superintendent.
People often asked me why I wanted to become an Alderman, and I often said that I was curious about the inner workings of my community and how it all fits together.
Honestly, I was genuinely impressed not just with quality of the facilities this community enjoys, but the extremely passionate and competent professionals running the machine.
West Bend enjoys a fantastic utility support, with outstanding, (if not best available) water supply system with excellent water well and storage networks. This includes our newest system they just built to remove any chemicals in the ground water, (NPAs?? somebody fill that in if you can). Our sewer system and plant that deals with our waste is incredible. It was designed and built about 1980, and was expected to serve a community of about 50,000 people. West Bend today is still sitting at about 38,000 so the system is not already outdated and is getting great maintenance and replacements without compromising their services. Our costs per customer are the lowest compared to all of our surrounding communities, so that is great credit to our Managers that keep the costs down while keeping the service at A+ levels consistently making top scores with the DNR and EPA evaluations.
We are so lucky to live here. Look at many places in the world where clean water is almost unheard of without buying it. So proud of City of West Bend!
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