WA Education Ombuds

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WA Education Ombuds Use the online intake form: https://services.oeo.wa.gov/oeo, email, phone for K-12 education concerns OEO’s legislative mission is to reduce opportunity gaps.

Informal Conflict Resolution
OEO assists anyone with questions or concerns about Washington’s K-12 public schools. We can provide you with information, referrals, toolkits, and other resources. Our strategic plan priorities concentrate on education justice, especially for communities most affected by COVID-19. We are focusing our limited conflict resolution resources, such as informal mediation an

d coaching, on K-12 students who are:

• Out of school, including students with disabilities receiving partial school days
• People of color, Black, or indigenous
• Experiencing homelessness
• In kinship or foster care
• Involved with the juvenile justice or juvenile rehabilitation systems
• Immigrant, refugee, asylee, or migrant, or students or families whose primary language(s) is not English, or
• Receiving Wraparound with Intensive Services (WISe) or Children’s Long Term Inpatient Programs (CLIP) supports

Outreach
Our outreach priorities reflect the communities prioritized in our conflict resolution. We will also create materials and tools for issues outside our strategic plan to empower families, students, and educators in collaborating. Policy Advocacy
We will identify and create opportunities to promote racial justice, disability and mental health justice, and language access in the school system. We will bring student, family, and community perspectives and concerns to policy discussions and decisions. To ensure that all members of the community can enjoy this page, we will review all postings and remove any that are inappropriate, unlawful or offensive.

In-person event in Spokane.  Coordinated Care Training Series facilitated by Zia Freeman, MA, LMHC - Community Educator ...
04/06/2026

In-person event in Spokane. Coordinated Care Training Series facilitated by Zia Freeman, MA, LMHC - Community Educator with Coordinated Care Su***de Prevention in Youth.
Friday June 5th, TIC - Being an Advocate for Youth; Wednesday, July 7, Back to School We Go; Thursday, August 13, 2026
Location and Time: Magnolia Meeting Room 3754 W. Indian Trail Rd. Spokane, WA 99208 from 11:30 a.m. - 2:00 p.m. on Friday, June 5, Wednesday, July 7 and Thursday, August 13. No RSVPs needed.
Contact Zia for training content questions at [email protected]

OEO will be closed on Monday, May 25th.  OEO will reopen on Tuesday, May 26th.
25/05/2026

OEO will be closed on Monday, May 25th. OEO will reopen on Tuesday, May 26th.

The Office of Education Ombuds appreciates all the educators who teach and care for Washington students.
05/05/2026

The Office of Education Ombuds appreciates all the educators who teach and care for Washington students.

Still time to register for the OEO Special Education Formal Complaints Summit on April 20th!Registration link: https://o...
14/04/2026

Still time to register for the OEO Special Education Formal Complaints Summit on April 20th!
Registration link: https://ofm-wa-gov.zoom.us/webinar/register/WN_Hg3Kb0pGQQK5cnEd0rVIeA?utm_medium=email&utm_source=govdelivery #/registration

While navigating special education, ongoing disagreements with your IEP team can impact your student’s education. Some problems may be resolved informally, but others may require formal dispute resolution options. Please join us with Sound Options, OSPI, and Disability Rights of Washington to discuss the four formal special education dispute resolution options in the K-12 public school system. After their presentations, there will be a panel of community members to share their lived experience.

08/04/2026

OEO welcomes new colleague, Lexine Gomez.
Lexine serves as a Senior Education Ombuds with the OEO, bringing more than three decades of experience in Washington State’s higher education system. Before joining OEO, she spent over 30 years as an educator, counselor, and administrator, championing student success and institutional equity.
Throughout her career, Lexine has been deeply committed to closing opportunity gaps and fostering equitable outcomes for youth and families. Her work centers on elevating learners who have been historically underserved and underrepresented, ensuring they have the support and advocacy needed to thrive.
Outside of her professional life, Lexine is an enthusiastic reader, traveler, and devoted friend and family member. She’s also an avid golfer and a proud fan of the Seattle Mariners, Seahawks, and—forever in her heart—the Sonics.

You're invited to the OEO Special Education Formal Complaints Summit on April 20th!While navigating special education, o...
01/04/2026

You're invited to the OEO Special Education Formal Complaints Summit on April 20th!
While navigating special education, ongoing disagreements with your IEP team can impact your student’s education. Some problems may be resolved informally, but others may require formal dispute resolution options. Please join us with Sound Options, OSPI, and Disability Rights of Washington to discuss the four formal special education dispute resolution options in the K-12 public school system. After their presentations, there will be a panel of community members to share their lived experience. Register with the QR code below or click here: https://ofm-wa-gov.zoom.us/webinar/register/WN_Hg3Kb0pGQQK5cnEd0rVIeA #/registration
Disability Rights Washington

The Institute for Parent Leadership is offering a free, online course that parents can take without leaving their homes ...
18/02/2026

The Institute for Parent Leadership is offering a free, online course that parents can take without leaving their homes - available in English and Spanish. From Saturday, March 14th to Saturday, May 16th. Apply for the Spring 2026 WA Institute for Parent Leadership: https://wafamilyengagement.org/parent-leadership/ipl/
Questions, email [email protected]

OEO is closed February 16th, 2026.  We will reopen February 17th, 2026.
16/02/2026

OEO is closed February 16th, 2026. We will reopen February 17th, 2026.

OEO is closed Monday, January 19th, 2026.  We will reopen on Tuesday, January 20th, 2026.
19/01/2026

OEO is closed Monday, January 19th, 2026. We will reopen on Tuesday, January 20th, 2026.

Address


Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00

Telephone

+18662972597

Website

https://services.oeo.wa.gov/oeo

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