Manheim Township Ambulance Association

Manheim Township Ambulance Association Providing MICU, BLS, & Wheel Chair Services to the residents of Manheim Township. The vehicles meet or exceed the state mandates for minimum equipment.

In 1971, a group of 7 men came together to fill a need for quality and competent emergeny medical care for the sick and injured members of Manheim Township, Lancaster county. Our organization maintains a fleet of 3 Mobile Intensive Care Units, one BLS equipped unit, as well as an On-Call Officer's vehicle. WE provide Advanced Life Support coverage 24 hours a day, 7 days per week, and 365 days per

year. Each paramedic level ambulance is staffed with a PA Certified Emergency Medical Technician and a PA certified Paramedic. These crews are supplemented by the regular EMS students, observers, volunteers who often ride with our Paramedics to learn. WE take great pride in equipping all of the emergency vehicles with the best pre-hospital equipment. Each ambulance carries a 12 lead EKG/Defibrillator. It allows transmission of EKG tracings directly to the hospital. Each ambulance also carries additional equipment that assists in the handling of many different emergency situations and has the ability to transport 2 patients if necessary.

12/04/2025

As Township votes to replace EMS provider, process questions linger

Kevin starker | LNP Kevin Stairiker

The EMS landscape of Manheim Township will look very different soon.

At last Monday’s board of commissioners meeting, commissioners voted 4-1 to award a new EMS contract to Penn State Life Lion, the emergency services arm of Penn State Health. The decision to award a new EMS contract also shifts Manheim Township Ambulance Association’s status, which has been as the primary EMS provider in the area since 1971, to being a secondary provider.

Of the four commissioners who approved the change involving Life Lion, only one, Celso Mesias, will still be a commissioner in 2026. The fifth commissioner, Carol Gifford, voted against the move citing transparency issues.

While public discussion of the change has happened at recent board meetings, fire chief Scott Little says that the move has been a topic dating back at least 12 years.

“Our modeling is after the success of other organizations. This isn't something that we thought up in a dream one night,” says Little.

Penn State Life Lion will commence coverage in Township at the start of 2027, or potentially late 2026, according to Little. Under the plan, Manheim Township Fire Rescue will buy ambulances and equipment, and Life Lion will provide personnel who will then be trained alongside MTFR employees.

MTAA chief Shawn Watrous, however, says the board’s decision is a frustrating one. Watrous says that the organization has recently received notice of its termination as a primary provider. Watrous laments that the MTAA – which is a third-party organization not run directly by the Township – will likely not exist after attempts to get more funding for the organization from Township failed.

“We can't generate enough revenue as secondary providers in Manheim Township, so we fully intend to shut down,” Watrous says. “We've never received any money from the Township, it's only from billing and donations. We kind of just get by.”

Watrous says that in July 2024, he approached the commissioners with an ask of $250,000 to support the MTAA’s mission, which he says was ignored. The most recent MTAA annual budget was $2 million.

“They told us at the time that they didn't have $250,000, and a year later, they're paying a million a year for a third-party service,” says Watrous.

The 2026 Township budget, which is set for a vote on Monday, includes $918,396 earmarked for the start-up of ambulance service in Township. That number also includes a salary for a new deputy chief, who will be hired in the new year. According to contract details, Penn State Health will pay $3.8 million to hire employees and get the service up and running. The 2026 budget also details $7.6 million for Manheim Township Fire Rescue.

Watrous, who started at Township in 2022 and has two decades of EMS experience, describes the relationship between ambulance and fire services as initially good. However, it grew contentious, Watrous says, after he shot down an early attempt at merging the two organizations, saying that it wasn’t in the community’s best interest. He says he instead proposed giving board seats on the ambulance association’s own board to commissioners in exchange for Township funding. This idea, Watrous says, was shot down by Township manager Rick Kane.

Kane became the current Township manager in early 2022 after serving as fire chief for 14 years. Despite repeated efforts, Kane did not respond to interview requests for this story.

Little says the Township is resolving a long conversation about services.

“You really cannot be a sustainable third-party EMS agency in the environment that we're in,” Little says. “Instead of just throwing money at the problem, Manheim Township board of commissioners are putting the money behind the fire rescue system.”

In September of this year, Township commissioners made a request for proposals for a new provider of emergency services. Prior to this action, Watrous said he provided monthly updates at commissioners meetings and says no problems about MTAA’s services were ever brought up to him.

According to Watrous, the Township’s decision to seek a new service provider immediately caused full and part-time staff at the ambulance association to flee for job security, bringing his staff down from 50 to 20 in a matter of months. Watrous says he will soon look for work elsewhere, too. Currently, the association has reduced its scheduling to one unit during the day and “maybe” another unit at night, he notes.

“I think the residents will receive, and are already receiving, a gap of coverage,” Watrous says.

Little says that in the event of MTAA shutting down prior to the start of Life Lion’s contract, a contingency is in place to have neighboring ambulance services fill gaps where they may appear.

When Township officials started talking about making this change also has been in debate.

During the public comment period of the Nov. 24 meeting, resident Laura Miller said that she was struggling to understand the process, as there seemingly had been no public discussion about the change.

In an interview that followed, Little says discussions started publicly as early as the fall during budget meetings. “You'll see that September's public board meeting, the RFP was passed 5-0,” he says. “Nobody in the audience stood up and spoke against, so the conversation has been public.”

“I think there just comes a moment in time where not everybody in the community wants to see change,” he continues. “I think the commissioners have been open to the residents, and I think partially that it's kind of the unknown for the residents that aren't always involved; to now see something new on the horizon scares them.

11/25/2025

Last night, the Manheim Township Board of Commissioners approved a motion “Authorizing the Township Solicitor to Provide the Required Ninety Day Written Notice of Termination to the Manheim Township Ambulance Association.”

This action brings to an end more than fifty years of emergency medical service to this community. MTAA is issuing this statement to acknowledge what this decision means, and to address the impact that residents will experience as a result.

It has been the privilege of Manheim Township Ambulance Association to serve the Township since 1971. Our $2 million annual budget relies entirely on community donations and fees for service. We receive no financial support from the Township, despite a continual increase in call volume.

When MTAA was founded, we responded to around 400 calls for service each year. We now respond to nearly 9,000 calls for service annually, staffing a minimum of two ambulances, 24 hours a day. This makes MTAA one of the busiest EMS agencies in Lancaster County relative to population. MTAA faced financial challenges several years ago. We worked hard to correct those issues, and we were succeeding. The last two budget years ended with a surplus, achieved without any Township funding.

In July 2024, MTAA approached the Board and requested financial support in the amount of $250,000 per year to stabilize long term operations. The Board denied that request and cited budgetary constraints. Last night, however, the Board approved an EMS transition plan that will cost residents nearly four times the amount that MTAA requested, and this only reflects the initial phase.

The Board also proposed more than doubling the fire tax to address what it described as a structural deficit. Residents
should be aware that this increase is unlikely to be the last. When Manheim Township Fire Rescue fully assumes all aspects of EMS operations, which appears to be the end goal, additional expenditures will be necessary, resulting in more tax increases.

Communication between MTAA and the Township has been limited for months. The Township Manager required that all communication flow through his office, which
prevented direct discussion and made meaningful collaboration nearly impossible.

Upon issuance of the Request for Proposal, this resulted in confusion, instability, and uncertainty. Staff members who had dedicated years to serving this community began leaving because their employment future was uncertain. This was not a result of poor performance. It was a consequence of how this transition was handled.

MTAA has responded to service complaints when they were brought to our attention. However, we were never informed that the Board was dissatisfied with our service. MTAA,
like all organizations, is not perfect. However, we were not provided an opportunity to work with the Board to address concerns, identify solutions, or discuss performance
improvement. MTAA would have welcomed an open and honest dialogue. Our objective has always been to provide the highest level of emergency medical care to the residents of Manheim Township.

Concerns about transparency were raised by residents at last night's meeting, and those concerns are valid. The RFP was approved on September 4, 2025. MTAA was notified only
shortly beforehand. The RFP was released on September 23, 2025, with a proposed contract period beginning as early as February 27, 2026, and with service start dates between January 1, 2027 and July 1, 2027. The entire process was fast tracked, and the timeline has continued to accelerate without opportunities for residents to provide meaningful input.

The decision to terminate MTAA affects far more than an organization. It affects response times, continuity of care, institutional knowledge, and the overall structure and stability of emergency medical services in Manheim Township. Residents will now depend on an untested EMS model that does not yet exist, that increases the cost to a budget already facing a structural deficit, and that lacks the decades of experience and community familiarity that MTAA brought to every emergency call.

No operational safeguards, performance metrics, or transition details have been publicly released. MTAA will comply with the termination order, and we will complete the transition
professionally. However, it is important that residents understand the truth about what happened.

MTAA was not unable to serve this community. MTAA did not collapse. MTAA was set on a course toward collapse by decisions made by the Board and the Township Manager, by a lack of transparency, and by the creation of unnecessary instability, which led directly to staffing shortages and organizational disruption.

To the residents of Manheim Township, we thank you for trusting us for more than fifty years. Our concern today is not for the organization. It is for you. You will feel the loss of a long-established EMS agency. You will bear the cost of rebuilding a system from the ground up and you will rely on an EMS model that is still in transition and has not yet demonstrated its ability to match the standards MTAA upheld for decades.

MTAA takes great pride in the decades of trust placed in us by this community. We hope that future decisions regarding public safety in Manheim Township are made with transparency, clear communication, and a stronger commitment to the community.
The law demands it, and you, the residents, deserve it.

Manheim Township, Pennsylvania LNP + LancasterOnline

11/06/2025

This week, we had the opportunity to reconnect with a former patient who survived a severe accident. He stopped by to say thank you — but the credit goes to everyone involved that day: dispatchers, EMS, fire, police, and hospital team. It takes all of us. 💛
We are grateful to see him doing well.

https://lancasteronline.com/news/local/newsletter-exclusive-motorcyclist-thanks-manheim-township-ambulance-association-crew-for-saving-his-life-photos/collection_d9cfd3e2-05d5-4f3e-a397-472db310487b.html

🇧🇷🥩 Shout Out to GAUCHOS Brazilian Steakhouse! 🥩🇧🇷This Labor Day, GAUCHOS Brazilian Steakhouse generously supplied lunch...
09/04/2025

🇧🇷🥩 Shout Out to GAUCHOS Brazilian Steakhouse! 🥩🇧🇷

This Labor Day, GAUCHOS Brazilian Steakhouse generously supplied lunch for the crews at Manheim Township Ambulance. Your support keeps our team fueled and ready to respond to the community 24/7.

From all of us at MTAA — thank you for thinking of us and helping make our holiday shift a little brighter! 🚑❤️
The Gauchos Way GauchoPark City Center

🚑✨ Manheim Township Ambulance Association at National Night Out 2025! ✨🚑We had a great time connecting with our amazing ...
08/06/2025

🚑✨ Manheim Township Ambulance Association at National Night Out 2025! ✨🚑

We had a great time connecting with our amazing community during this year’s National Night Out! From showing off our life-saving equipment to teaching hands-only CPR, it was a fantastic evening of learning, engagement, and fun.

Thank you to everyone who stopped by to say hello, ask questions, and support your local EMS providers. We’re proud to serve you and honored to be part of such a strong and supportive community. 💙

Officer Bair was a valuable asset to the businesses and residents of Manheim Township.  Sad to read of his passing.  Dee...
07/10/2025

Officer Bair was a valuable asset to the businesses and residents of Manheim Township. Sad to read of his passing. Deepest sympathy to his family from everyone at MTAA.

We are saddened to announce the passing of retired Officer Dave Bair, who faithfully served Manheim Township from 1989 to 2014.Dave was known for his calm presence, steady leadership, humor, and nerves of steel.

Manheim Township Ambulance Association would like to congratulate three of Shumaker Public Safety Center’s recent gradua...
06/25/2025

Manheim Township Ambulance Association would like to congratulate three of Shumaker Public Safety Center’s recent graduates who completed their field internships with our organization this year.

Olivia Flores (Paramedic), Ashlyn Eder (A-EMT) and Collin Stritch (A-EMT) have completed their National Registry of Emergency Medical Technicians (NREMT) examinations with passing scores on their first attempts.

In addition to her successful completion of the cognitive examination, Olivia also received an award for clinical excellence during her internship.

Congratulations to all of you!

☀️🔥 EXTREME HEAT ALERT 🔥☀️We’re entering an extended heat wave—and now’s the time to prepare!🌡️ Today: 90°🌡️ Tomorrow: 8...
06/19/2025

☀️🔥 EXTREME HEAT ALERT 🔥☀️

We’re entering an extended heat wave—and now’s the time to prepare!

🌡️ Today: 90°
🌡️ Tomorrow: 85°
🔥 Followed by 6 straight days in the 90s! 🔥 During this stretch, heat index temps will be over 100!!

Don’t wait until the temperatures peak—take action NOW to keep yourself, your family, and neighbors safe:

✅ Stay hydrated—drink water before you feel thirsty, stock up on bottled water NOW, if you need to.
✅ Check on elderly relatives and neighbors
✅ Limit outdoor activity during the hottest hours
✅ Never leave children or pets in vehicles
✅ Keep fans and A/C units in working order
✅ Know the signs of heat exhaustion and heat stroke

Let’s stay cool and safe together! Share this reminder and help spread the word.

As always, remember that we are here anytime of day to help!

06/19/2025

🚨 EMERGENCY PREPAREDNESS PSA 🚨

Emergencies can happen anytime—day or night, at home or on the go. The best time to prepare is before something goes wrong.

One of the most important steps you can take is to create a quick-reference sheet with the following vital information:

✅ Your full name and date of birth
✅ A list of your current medications
✅ Any known allergies
✅ Your medical history (e.g., heart conditions, diabetes, asthma)
✅ At least one emergency contact name and phone number

📌 Post this list on your refrigerator—it’s one of the first places EMS crews look when responding to a call and you're unable to communicate. If you're unable to speak for yourself, this information could help us make critical care decisions quickly and accurately.

It only takes a few minutes to prepare, but it could save your life.

🩺 Be smart. Be safe. Be prepared.

06/18/2025
🚨 School’s Out for Summer! ☀️Manheim Township EMS wants to remind everyone that with the school year behind us, our neig...
06/12/2025

🚨 School’s Out for Summer! ☀️

Manheim Township EMS wants to remind everyone that with the school year behind us, our neighborhoods, parks, and roads will be buzzing with children enjoying their summer break.

Here are a few quick safety reminders to help keep everyone safe:

👀 Slow Down in Neighborhoods: Kids may be playing, biking, or crossing streets unexpectedly. Stay alert and drive cautiously.

🚲 Bike Safety: Make sure your children wear properly fitted helmets and understand the rules of the road.

💧 Hydrate & Beat the Heat: With rising temps, it’s important to drink plenty of water and take breaks in the shade or air conditioning.

🏊 Water Safety: Always supervise kids near pools, lakes, and streams. If you’re boating, wear life jackets!

🔥 Grill & Fire Pit Caution: Keep children away from open flames and never leave grills unattended.

📵 Stay Off Devices While Driving: With more foot and bike traffic out there, distractions can be deadly.

Let’s work together to make this a safe and fun summer for our entire community!

— Your friends at Manheim Township EMS 🚑💙

Last week, we visited Brecht Elementary for the Spring Festival. Students were able to tour the ambulance, ask questions...
06/08/2025

Last week, we visited Brecht Elementary for the Spring Festival. Students were able to tour the ambulance, ask questions and check out our lifesaving equipment.

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1820 Municipal Drive
Lancaster, PA
17601

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