Open Government Products

Open Government Products Build technology for the public good with Open Government Products Find out more at open.gov.sg.

Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. We are always on the lookout for aspiring Software Engineers, Product Designers, Product Managers and interns to join us in building tech for the public good.

We started with a problem: long pharmacy wait times.But after spending time with patients and pharmacists at Tan Tock Se...
14/09/2026

We started with a problem: long pharmacy wait times.

But after spending time with patients and pharmacists at Tan Tock Seng Hospital (TTSH), we realised the length of the wait was only part of what made the experience frustrating. Patients also didn’t know how much longer they would be waiting, or what was happening behind the counter.

That led to Peek, a web app that makes pharmacy waits more predictable and transparent. It went live during this year’s Hack for Public Good and has since expanded to more pharmacy locations.

👉 Swipe through to see how we got from the original problem to Peek, or read the full case study at opengovsg.substack.com

09/09/2026

What if the hardest part of a long pharmacy wait isn’t the wait itself, but not knowing how much longer it’ll take? 🤔

During Hack for Public Good 2026, one of our teams spent time with patients and pharmacy staff at Tan Tock Seng Hospital (TTSH) and found that long waits were only part of the problem. The uncertainty was what made the experience frustrating.

That insight led to Peek, an award-winning web app designed to make pharmacy waits more predictable and transparent. In just three weeks, the team went from exploring the problem to having real patients use it.

🔎 Read the full case study to learn more about Peek at opengovsg.substack.com

01/09/2026

When it comes to public information, a translation needs to fit our context, not just be technically correct.

Polyglot lets citizens read government websites in English, Malay, Mandarin or Tamil with the toggle of a button, all on the same page. It started out at our annual Hack for Public Good, and we’re now testing it with MDDI’s Translations Department and Citizen Translators to see how well it works in practice.

With four official languages in Singapore, Polyglot is one way we’re exploring how government information can be easier to understand in the language you’re most comfortable with. 🌏

🔎 See how we built it: hack.gov.sg/2025/polyglot

28/08/2026

What does it take to process millions of voucher transactions across Singapore? 🇸🇬

RedeemSG is best known as the platform behind CDC Vouchers, but it powers more than 200 government voucher schemes and has processed over $5 billion in redemptions to date.

To make each scan feel simple, our engineers prepare the platform for launch-day traffic surges, while our operations team works with hawkers and merchants across the island. That’s what keeps redemption fast and reliable, so you can claim and use your vouchers whenever you need to.

👉 Find out more about RedeemSG at reports.open.gov.sg/redeem

26/08/2026

Last week, five social service agencies brought real challenges from their day-to-day work to our latest Build for Good (BFG) session, from helping patients make difficult care decisions to reducing administrative burden and supporting greater independence for adults with intellectual disabilities.

With support from our BFG Stewards, hackitrxsg2026, the agencies shaped these challenges into problem statements for builders to tackle at the hackathon.

The final hackathon of the series opens on 30 August. If you build things and want to put your skills towards a real public-good problem, this one’s for you. 🛠️

➡️ Learn more about Build for Good at build.gov.sg

By the time a scam alert reaches you, thousands of people have usually already fallen for it. New scams spread in hours,...
20/08/2026

By the time a scam alert reaches you, thousands of people have usually already fallen for it. New scams spread in hours, and official warnings can take days to catch up.

That’s the gap the team behind Scam Vaccine set out to close at this year’s Hack for Public Good. They send you a safe, realistic version of a scam first, so when the real one shows up, you already know what to do.

Build your scam immunity. Join the waitlist at https://www.scamvaccine.gov.sg

14/08/2026

Rumour has it Parking.sg is on its way out. 👀

It’s not, but we get why the confusion happened and honestly, we’re glad it got people talking, because it means you actually care about how you pay for parking.

Right now, Parking.sg does exactly what drivers need it to. We’re not changing that, but we are giving the app a refresh, so do keep a lookout!

We are always looking for ways to improve so if you’ve got some thoughts, drop them below. We’re listening 👇

Ever wondered what OGP officers get up to outside their usual work? 👀A few weeks back, Care Corner Singapore invited us ...
12/08/2026

Ever wondered what OGP officers get up to outside their usual work? 👀

A few weeks back, Care Corner Singapore invited us to facilitate their Learning Festival & Ideathon. We spent the day alongside people from across the social service sector.
For us, it’s a reminder that public good isn’t only about the products we ship. It’s also about showing up, listening well, and putting the same instincts we use at work somewhere else.

👉 This is part of how OGP supports the community, through the way we think and work. Follow along to see more of what happens behind the scenes.

Finding the right care for a loved one can mean going through multiple providers, forms and follow-ups, all while trying...
06/08/2026

Finding the right care for a loved one can mean going through multiple providers, forms and follow-ups, all while trying to find a service with the right support, location and availability.

Together with AIC Singapore, we set out to make that process easier. Bright brings hospitals, AIC and care providers onto the same referral in one place, with simpler forms and verified information pulled from government and hospital systems.

So less time is spent entering the same details or following up across separate channels, and families can be connected to home-based, centre-based or residential care sooner.

See how we built Bright at reports.open.gov.sg/bright

04/08/2026

At Singapore General Hospital (SGH), a ground-up initiative led by Ms Mun and Mr Gary is transforming how healthcare teams work using OGP’s tools. 👋🏥

What began as a mission to streamline daily workplace inefficiencies has since grown into a 50+ strong monthly interest group with a shared interest in scaling these solutions across SGH. Digitalising repetitive tasks frees up time so healthcare workers can focus on what truly matters such as dedicated patient care.

Explore OGP tools designed to make everyday tasks easier at https://open.gov.sg/products.

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