Forum of Pakistan Ombudsman - FPO

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A Networking and Capacity Building Platform for all Fourteen Federal and Provincial Ombudsmen of Pakistan | Headquartered at the Federal Tax Ombudsman Secretariat, Islamabad.

05/06/2026

Are your complaints against Federal Government departments being ignored? Are you facing unnecessary delays, unfair treatment, or administrative maladministration?

The Wafaqi Mohtasib Pakistan provides a free, impartial, and accessible mechanism for addressing complaints against Federal Government agencies and ensuring accountability in public administration.

As part of the Forum of Pakistan Ombudsman's 14-day nationwide awareness campaign, today we highlight the role of the Wafaqi Mohtasib in protecting citizens from maladministration and facilitating timely grievance redressal.

If your concerns relate to a Federal Government department, the Wafaqi Mohtasib may be the right forum for you.

🌐 www.mohtasib.gov.pk
☎️ Helpline: 1055

For guidance regarding the appropriate Ombudsman institution for your complaint:

📞 WhatsApp: 0315-7579782
📧 [email protected]
🌐 www.fpo.org.pk

05/06/2026

آپ کی شکایت، ہماری ذمہ داری

کیا آپ کے مسائل سرکاری اداروں کی بدانتظامی، غیر ضروری تاخیر یا عدم توجہ کا شکار ہیں؟

کیا آپ بینکوں کی غیر منصفانہ کٹوتیوں، انشورنس کلیمز کے مسائل، کام کی جگہ پر ہراسانی، یوٹیلیٹی بلز، جائیداد کے تنازعات، خواتین کے وراثتی حقوق یا دیگر انتظامی ناانصافیوں کا سامنا کر رہے ہیں؟

اگر آپ کی شکایت تاحال حل نہیں ہوئی، تو یاد رکھیں کہ آپ تنہا نہیں ہیں۔

پاکستان بھر میں وفاقی اور صوبائی سطح پر 14 خصوصی محتسب ادارے موجود ہیں جو شہریوں کو بلا معاوضہ، غیر جانبدار اور بروقت داد رسی فراہم کرتے ہیں۔

فورم آف پاکستان محتسب ایک 14 روزہ قومی آگاہی مہم کا آغاز کر رہا ہے، جس کے دوران ہم آپ کو ہر محتسب ادارے کے دائرہ اختیار، اختیارات اور شکایات درج کروانے کے طریقہ کار سے آگاہ کریں گے، تاکہ آپ اپنی شکایت درست فورم تک بغیر کسی الجھن یا تاخیر کے پہنچا سکیں۔

اپنے حقوق کو جانیں۔
درست ادارے تک پہنچیں۔
اور وہ انصاف حاصل کریں جس کے آپ حق دار ہیں۔

📞 واٹس ایپ:03157579782
📧 [[email protected]](mailto:[email protected])
🌐 [www.fpo.org.pk](http://www.fpo.org.pk)

04/06/2026

Are your concerns being met with negligence, undue delays, or administrative indifference?

Has your bank imposed unfair deductions? Has your insurance claim been unjustly rejected? Are you facing workplace harassment, property disputes, utility billing issues, tax maladministration, or denial of legal inheritance rights?

If your grievances remain unresolved, it is time to seek the justice you deserve.

Across Pakistan, a structured network of 14 specialized Ombudsman institutions operates at both Federal and Provincial levels to provide free, impartial, and timely resolution of complaints. These institutions are mandated to hold government departments, public functionaries, and relevant service providers accountable.

The Forum of Pakistan Ombudsman is launching a 14-day nationwide awareness campaign to help citizens understand the mandate of each Ombudsman institution and identify the right forum for their complaints.

Over the next 14 days, we will introduce each Ombudsman institution, explain the types of complaints it handles, and guide you on how to access its services.

Justice should never feel like a privilege.

Follow this campaign. Know your rights. Seek the justice you deserve.

📞 WhatsApp: 0315-7579782
📧 [email protected]
🌐 www.fpo.org.pk

🌍 Representing Pakistan on the global stage.Honourable Federal Ombudsperson Ms. Fauzia Viqar participated in the Interna...
04/06/2026

🌍 Representing Pakistan on the global stage.

Honourable Federal Ombudsperson Ms. Fauzia Viqar participated in the International Ombudsman Institute (IOI) Conference in Rome, where she highlighted emerging digital threats, including deepfakes, voice cloning, and online harassment, and emphasized the need for stronger safeguards, accountability, and access to justice in the digital age.

She also showcased Pakistan’s progressive legal reforms and FOSPAH’s efforts to protect workers and citizens in an evolving digital landscape.

🤝 Strengthening taxpayer rights and fostering a business-friendly tax environment.RCCI President Mr. Usman Shaukat and G...
04/06/2026

🤝 Strengthening taxpayer rights and fostering a business-friendly tax environment.

RCCI President Mr. Usman Shaukat and Group Leader Mr. Sohail Altaf met Federal Tax Ombudsman Mr. Zafar-ul-Haq Hijazi to discuss the concerns and expectations of the business community regarding the tax system.

The meeting highlighted the importance of transparency, fairness, and effective grievance redressal in building taxpayer confidence and supporting economic growth.

📍MULTANHonourable Ombudsperson Punjab Dr. Najma Afzal Khan reaffirmed her commitment to ensuring safe workplaces and pro...
18/05/2026

📍MULTAN

Honourable Ombudsperson Punjab Dr. Najma Afzal Khan reaffirmed her commitment to ensuring safe workplaces and protecting women’s rights across Punjab.

Addressing the media in Multan, she highlighted the strict implementation of anti-harassment laws, activation of inquiry committees, and continued efforts to provide speedy and cost-free justice to women.

More than 5,000 women have also been granted relief in property and inheritance cases through the Ombudsperson Office.

🤝 Strengthening institutional collaboration for better public service delivery.Federal Ombudsman Pakistan Mr. Naveed Kam...
18/05/2026

🤝 Strengthening institutional collaboration for better public service delivery.

Federal Ombudsman Pakistan Mr. Naveed Kamran Baloch visited the Secretariat of the Provincial Ombudsman Khyber Pakhtunkhwa in Peshawar and met Provincial Ombudsman KP Mr. Mutahar Zeb.

The meeting focused on improving grievance redressal mechanisms, institutional coordination, transparency, accountability, and access to justice, particularly for citizens in remote areas.

⚖️ Empowering future legal minds through advocacy, awareness, and justice.The National Moot Court Competition, jointly o...
18/05/2026

⚖️ Empowering future legal minds through advocacy, awareness, and justice.

The National Moot Court Competition, jointly organized by FOSPAH and PLSA, concluded successfully after bringing together 44 teams from across Pakistan to debate and deliberate on Gender-Based Discrimination (GBD).

Congratulations to International Islamic University Islamabad (IIUI) for securing victory in the final round.

The event reflected a strong commitment toward promoting gender equality, workplace dignity, and legal awareness among the youth.

🤝 Promoting safe, respectful, and harassment-free workplaces across Punjab.Honourable Ombudsperson Punjab Dr. Najma Afza...
18/05/2026

🤝 Promoting safe, respectful, and harassment-free workplaces across Punjab.

Honourable Ombudsperson Punjab Dr. Najma Afzal Khan met RPO DG Khan Mr. Muhammad Azhar Akram and presented the official Code of Conduct on Workplace Harassment.

The meeting focused on strengthening institutional mechanisms, employee rights awareness, and collaborative efforts to ensure dignified working environments for all.

📍PeshawarHonourable Ombudsperson KP Rubab Mehdi attended an awareness seminar at Islamia College Peshawar on workplace h...
18/05/2026

📍Peshawar

Honourable Ombudsperson KP Rubab Mehdi attended an awareness seminar at Islamia College Peshawar on workplace harassment and women’s property rights.

Addressing students, she emphasized dignity, equality, legal awareness, and accessible justice while encouraging youth to play an active role in building a safer and more equitable society.

The seminar reflected a shared commitment toward empowering communities through awareness and institutional support.

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