31/03/2026
𝗔𝗗𝗩𝗜𝗦𝗢𝗥𝗬: TO OUR BELOVED VETERANS, DEPENDENTS, AND STAKEHOLDERS,
We would like to inform you that the 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 of the 𝗩𝗲𝘁𝗲𝗿𝗮𝗻𝘀 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗖𝗮𝗿𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 (𝗩𝗛𝗠𝗖𝗣), previously managed by the Veterans Memorial Medical Center (VMMC), have been 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹𝗹𝘆 𝘁𝗿𝗮𝗻𝘀𝗳𝗲𝗿𝗿𝗲𝗱 𝗯𝗮𝗰𝗸 to the 𝗣𝗵𝗶𝗹𝗶𝗽𝗽𝗶𝗻𝗲 𝗩𝗲𝘁𝗲𝗿𝗮𝗻𝘀 𝗔𝗳𝗳𝗮𝗶𝗿𝘀 𝗢𝗳𝗳𝗶𝗰𝗲 (𝗣𝗩𝗔𝗢), pursuant 𝘁𝗼 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗼𝗳 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗗𝗲𝗳𝗲𝗻𝘀𝗲 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗖𝗶𝗿𝗰𝘂𝗹𝗮𝗿 𝗡𝗼. 𝟬𝟱 dated 02 March 2026.
This transition aims to ensure more efficient, responsive, and timely processing and payment of medical assistance for our veterans and their eligible dependents.
In line with this, a 𝗷𝗼𝗶𝗻𝘁 𝗣𝗩𝗔𝗢–𝗩𝗠𝗠𝗖 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 is currently being conducted, alongside other preparatory activities, to facilitate a smooth and orderly transition. PVAO has also been directed 𝘁𝗼 𝗿𝗲𝘃𝗶𝗲𝘄, 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲, 𝗮𝗻𝗱 𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗶𝘇𝗲 𝘁𝗵𝗲 𝗩𝗛𝗠𝗖𝗣 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀, with technical assistance from VMMC, including the identification of partner private hospitals and medical facilities.
We sincerely apologize for the delays and inconveniences experienced by our clients. We respectfully ask for your continued patience and understanding as we complete this transition. Please be assured that the disbursement of pending medical assistance claims is expected to resume as soon as the transition process is finalized.
Thank you for your continued trust and support.