Independent Complaints Commission -ICC - Malawi

Independent Complaints Commission -ICC - Malawi The Independent Complaints Commission (ICC) was established under Section 128 of Malawi’s Police Act 2010 to provide civilian oversight to law enforcement.

The Independent Complaints Commission (ICC) was established under Section 128 of Malawi’s Police Act to receive and investigate public complaints against police officers or Malawi Police Service to promote professionalism in the policing functions. The Commission’s functions, as stated in Section 129 of the Act, are:
• to receive and investigate complaints by the public against police officers and

the Malawi Police Service (MPS).
• to investigate death or injury as a result of police action and
• to investigate all deaths and injuries which occur in police custody. The Commission has powers to, among others, investigate any misconduct or offense allegedly committed by a police officer, investigate any death or injury in police custody or as a result of police action and, on its initiative, investigate any complaints against a police officer or the Malawi Police Service. MISSION
To conduct independent, impartial, and quality investigations into public complaints against police officers to ensure the highest standards of accountability, professionalism, and respect for the rule in the Malawi Police Service. VISION
An effective independent oversight institution that promotes public trust and confidence in the Malawi Police Service. VALUES
(1) Independence
(2) Integrity
(3) Impartiality
(4) Transparency
(5) Courage
(6) Accessibility and
(7) courtesy

For Inquiries and complaints, call +265982260095/‎+265884404482

03/08/2026

Tikumbutsaneko zina mwa nkhani zomwe zimafika kuno ku ICC: Wa polisi kugona ndi mtsikana kapena mayi omangidwa ndi cholinga choti amutulutse, kapena wa polisi kuchita za dama ndi mai amene mwamuna wake wamangidwa ndi cholinga choti mwamunayo amutulutse. Akuti kudya pomwe aimangilira. Mhu.

Kutero ndi kulakwira malamulo ndipo ndi mlandu. Ka chisangalalo ka mphindi zochepa ena akuseweza nazo jele ku ndende zaka zochuluka. Zopeweka pewani.

03/08/2026

As you start the week, remember one thing; money is not just chased, it is earned through patience, consistency, and smart work.
Happy New Week! ゚

31/07/2026

It's a Friday. Month end nso pati?? Komabe osaiwala, lamulo silipita nawo ku weekend. Enjoy the weekend responsibly and obey the law. Happy Weekend!

31/07/2026

This week on the , we highlight how we are strengthening our capacity through collaboration with the Malawi Law Commission and a learning visit to the Malawi Judiciary Open Day in Mangochi.

Listen now and discover how continuous learning helps us serve Malawians better. You can also access the episode on YouTube via https://youtu.be/mYUbwnqHsHk

30/07/2026

Learning never stops! Tomorrow on the , we take you behind the scenes of how the Independent Complaints Commission is continuously building its capacity to serve Malawians better.

Join us as we share highlights from our orientation session with the Malawi Law Commission and our learning visit to the Judiciary Open Day in Mangochi; two initiatives that reflect our commitment to continuous learning, collaboration, and improved public service delivery.
Don't miss it!

  They say a home that receives visitors is a welcoming home, and we are delighted to welcome our colleagues from the Ma...
28/07/2026

They say a home that receives visitors is a welcoming home, and we are delighted to welcome our colleagues from the Malawi Law Commission this afternoon. They are here orienting us on Marriage, Divorce, and Family Relations Act and the Deceased Estates (Wills, Inheritance and Protection) Act.

At ICC, we believe that learning and collaboration are essential to building a stronger institution. Such partnerships strengthen our shared commitment to promoting justice, the rule of law, and better public service for the people.

27/07/2026

Monday does not accept excuses. Bills don't care how amazing your weekend was. Deadlines don't disappear because you danced too hard. Forget the weekend, dust yourself off and jump-start the day. Have a productive week!

24/07/2026

😂 Eishhh! 😅😅😅 What exactly did you expect from Mr. Piano Man... especially after that kruuuuu 🤣Well, it's the weekend after all!
As you head into the weekend, enjoy every moment for what it is, not what you imagined it would be. Lower the expectations and reduce the disappointments.
Have a peaceful, enjoyable, expectation-free weekend, and obey the law!🤣 ゚

24/07/2026

Does the ICC exist to conduct a witch-hunt against police officers?
Find out in this week's episode of as ICC Deputy Director of Investigations, Grant Kankhulungo, explains how the Commission ensures its investigations are fair.
Listen now. ゚

  Our legal reform journey progress has found its way into the news.
23/07/2026

Our legal reform journey progress has found its way into the news.

The Independent Complaints Commission (ICC) says the ongoing legal reforms will give the institution greater powers to effectively deliver on its mandate and meet public expectations.

In interview, ICC's Legal Officer, Nicely Msowoya, said the commission has embarked on a comprehensive legal reform process involving members of staff to identify areas that require amendment in order to strengthen the institution's independence.

Msowoya said the Commission aims to conclude the reform process by the end of this year, adding that the proposed changes will enhance the ICC's operational independence and improve its ability to carry out its oversight responsibilities effectively.

By Kenneth Kamphonje

Address

AMA BUILDING/City Center Near ACB P. O. BOX 30245 Lilongwe 3
Lilongwe
265

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30

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