The Independent Complaints Commission (ICC) was established under Section 128 of Malawi’s Police Act to receive and investigate public complaints against police officers or Malawi Police Service to promote professionalism in the policing functions. The Commission’s functions, as stated in Section 129 of the Act, are:
• to receive and investigate complaints by the public against police officers and
the Malawi Police Service (MPS).
• to investigate death or injury as a result of police action and
• to investigate all deaths and injuries which occur in police custody. The Commission has powers to, among others, investigate any misconduct or offense allegedly committed by a police officer, investigate any death or injury in police custody or as a result of police action and, on its initiative, investigate any complaints against a police officer or the Malawi Police Service. MISSION
To conduct independent, impartial, and quality investigations into public complaints against police officers to ensure the highest standards of accountability, professionalism, and respect for the rule in the Malawi Police Service. VISION
An effective independent oversight institution that promotes public trust and confidence in the Malawi Police Service. VALUES
(1) Independence
(2) Integrity
(3) Impartiality
(4) Transparency
(5) Courage
(6) Accessibility and
(7) courtesy
For Inquiries and complaints, call +265982260095/+265884404482