Willow House - Sexual Assault Referral Centre

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Willow House - Sexual Assault Referral Centre

The official government page for Willow House managed by employees within the service. Please email [email protected] for responses or feedback.

31/03/2026

"What happens if I know one of the staff at Willow House?"

We understand that Guernsey is small and you might know some of our team. We will be very happy to support you even if we know you, but you can choose who to receive support from. We will be led by you.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

10/03/2026

"Do you think I should report to the police?"

Everyone has different experiences which will impact whether they want to report to the police or not. Only you can make that decision and we will support you whatever choice you make. There is no pressure for you to report and we can arrange informal meetings with the police to ensure you understand exactly what would happen if you do.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

17/02/2026

"This happened a really long time ago, are you the right service?"

Willow House can offer you information and support on what services are available to you. We can also talk to you about your options should you wish to report to the police.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

02/02/2026

This week is S*xual Abuse and S*xual Violence Awareness Week.

S*xual violence is a crime, and whether it happens verbally, physically, psychologically, or online, it should never be tolerated.

Our team of Crisis Workers, S*xual Offence Examiners, and Independent S*xual Violence Advisers are here to help whenever you feel ready to reach out. We provide emotional and practical support to victims of sexual assault, whether you decide to report to the police or not.

You can be in control on every step of the way and decide how much of our care you wish to receive, regardless of when the crime was committed.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

27/01/2026

"I'm not sure I want a forensic examination."

Our team will explain to you all your options. You can chose to have a full examination, part of an examination or no examination at all. You are in control and will still be able to access all the emotional and follow up support.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

06/01/2026

"I don't want to involve the police right now."

We know it can feel overwhelming making decisions after an assault. By contacting us, you do not need to report to the police. You will still be able to have a forensic medical examination which means we can capture and store any evidence should you eventually decide to report the crime to the police.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

16/12/2025

"I’m in a relationship with the person who assaulted me, can I still get support?"

We know that sexual violence happens in relationships, marriages and in lots of different settings. We will provide you with exactly the same care and talk to you about what additional support you might chose to access from services like Safer.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

25/11/2025

"Can I bring someone with me for the examination?"
‍
Yes, if you’d like to bring someone with you to Willow House, they can come with you. If you are self-referring, we will ask them to wait downstairs or go for a coffee while the examination takes place. We will call them as soon as you’re done.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

04/11/2025

“I don’t really remember what happened, can you still offer support?”

If you believe something has happened to you, that you did not want, we will support you. S*xual assault is never your fault and if you don’t remember because you had alcohol or substances or because you were asleep, you did not consent.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

17/09/2025

It is S*xual Health Week and this year’s theme is ‘Chronically Online – Love, S*x and Relationships’, exploring how social media can influence our sexual health and how quickly myths can spread online.

S*xual abuse is a crime that can happen online and can happen to anyone.

If you have experienced any behaviour of a sexual nature that is unwanted, takes place without consent or causes distress, whether it be verbal, physical or psychological abuse, then we are here for you.

Please call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

To read more about S*xual Health Week, go to: gov.gg/sexual-health-week-2025

20/08/2025

The Guernsey Police Annual Report for 2024 was published last week, and 232 sexual offences made up part of the 2,197 crimes reported during the year.

This was a significant rise in the number of reported offences, however at Willow House our aim is to give people a safe and private place to come and talk about what might have happened to them, so we are encouraged to see people having the confidence to report an offence.

When someone reports an act of sexual violence to the police, we work closely alongside officers and use our expertise to ensure the best possible care. Willow House provides forensic evidence gathering, medical management such as emergency contraception, and the victim can also have access to ongoing therapeutic support.

For victims who do not wish to report to the police straight away, Willow House can be contacted directly to provide the same care options, however the evidence is stored appropriately until the victim feels they may wish to report.

We understand that reaching out to someone can be one of the most daunting first steps for a victim of sexual assault, but once you do, it can open up a range of recovery options.

Call our 24/7 free, confidential helpline at 01481 227700, visit willowhouse.gg or send us a direct message here on Facebook for more information about the services we can offer to you.

Address

Willow House, 13 North Plantation
St Peter Port
GY12LQ

Website

http://www.willowhouse.gg/

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