23/10/2026
Over 1,600 Adur and Worthing residents will save hundreds off their water bills, thanks to our continued information sharing partnership with Southern Water.
As part of a data-sharing agreement, our Proactive team has provided Southern Water with the details of residents on low incomes or in receipt of benefits who may be eligible for a discount on their bills.
Southern Water has now begun contacting the 1,680 households we identified to let them know that they will be automatically moved to its cheaper Essentials tariff payment scheme.
The Essentials tariff is designed to help customers who are struggling to pay their water bills, by providing a discount of at least 45% for households with a low income or who are claiming Pension Credit.
To check if you could be eligible for the discount or if you are struggling to pay your water bill, please visit https://www.southernwater.co.uk/help-and-support/what-if-i-cant-pay-my-bill/.
You can find more help and support with the cost of living here: https://www.adur-worthing.gov.uk/cost-of-living-support/.