Southend-on-Sea Trading Standards

Southend-on-Sea Trading Standards For all consumer and complaints, enquiries and advice, please call the Citizens Advice Consumer Service on 0808 223 1133.

16/06/2026

🚂 Don’t let a delayed train signal failure for your UK holiday.

Discover how to claim compensation if you got stuck on the tracks.
https://bit.ly/4dySlEO

Product Safety Report for Vestel UK Plugs in Various Televisions presenting a risk of fire. The product presents a risk ...
16/06/2026

Product Safety Report for Vestel UK Plugs in Various Televisions presenting a risk of fire. The product presents a risk of fire as the plug’s fuse does not meet the dimensional requirements of BS 1362. A compliant, correctly rated fuse is required to ensure the safe operation of the product under fault conditions. Should a fault occur, the plug may overheat and catch fire.

Toshiba
Affected model numbers: 32WF2F53DB, 32WV2463DB, 32WV2553DB, 32WV3553DB, 40LF2F53DB, 40LV2553DB, 40LV2553DBM, 40QV3F53DB, 43LV2E63DB, 43QF5D53DB, 43QV1563DB, 43UF3F53DB, 43UV1563DB, 43UV2F53DBU, 50QF5D53DB, 50QV1563DB, 50QV3F63DB, 50UF3F53DB, 50UV1563DB, 50UV2F53DB, 50UV2F53DBU, 55QF5D53DB, 55QV2F63DB, 55UF3F53DB, 55UV1563DB, 55UV2F53DB, 55UV2F53DBU, 65QF5D53DB, 65QV1563DB, 65QV2F63DB, 65UF3F53DB, 65UV1563DB, 65UV2F53DB, 65UV2F53DBU, 70QF5D53DB
Sales period: Televisions supplied between November 2024 – November 2025
Sold by: Amazon, AO.com, ASDA, B&M Stores, , BOX, Buy It Direct, Comet, Currys, EE, EVO Group, HBL, John Gillman & Sons, John Lewis Partnership, JoyBuy, Livewire, Marks Electrical, N Brown, Peter Tyson, RAF, Reliant T.V, Richer Sounds, The Very Group (via Shop Direct), Tesco stores, TVD Ltd, Virgin Media, Morrisons stores

JVC - Manufactured by Vestel Elektronik for Currys Group Ltd under license by JVCKENWOOD, owner of the JVC trademark only.
Affected model numbers: LT-32CT150, LT-50CT650, LT-55CT650, LT-32CF230, LT-40CF330, LT-43CF330, LT-43CF630, LT-65CF630, LT-55CF630, LT-40CT450, LT-43CT450, LT-43CT650, LT-65CT650, LT-32CT150(A), LT-50CT650(A), LT-43CT450(A)
Sales period: Televisions supplied between November 2024 – November 2025
Sold by: Currys Group Ltd

Mitchell & Brown
Affected model numbers: JB-43QLED1811LIN, JB-32DU1811, JB-32Q1811, JB-32T1811, JB-40Q1811, JB-40T1811, JB-40W1811, JB-43BL1811, JB-43DU1811, JB-43T1811, JB-50Q1811, JB-55DU1811, JB-55Q1811, JB-65Q1811, JB-75DU1811
Sales period: Televisions supplied between March 2025 – September 2025
Sold by: TV & Video Direct

Polaroid
Affected model numbers: P50UPF2024A
Sales period: Televisions supplied from May 2025
Sold by: ASDA Stores Ltd

Finlux
Affected model numbers: 50MU25F, 55MU24F
Sales period: Televisions supplied between July 2025 – Nov 2025
Sold by: The Very Group (Shop Direct)

Techwood
Affected model numbers: 32AO11FHDF, 55AO11UHDF
Sales period: Televisions supplied from December 2024
Sold by: AO.com.

Panasonic
Affected model numbers: TB-32S45AEY, TB-40S45AEY, TB-40S49AEB, TB-43W61AEY, TB-50W60AEY, TB-50W61AEY, TB-55W61AEY, TB-65W61AEY, TB-65Z60AEB, TV-32S50AEY, TV-32S55AEY, TV-43W80AEY, TV-43W85BEY, TV-48Z80AEY, TV-50W85BEY, TV-55W85BEY, TV-65W80AEY
Sales period: Televisions supplied between December 2024 & September 2025
Sold by: Amazon, Currys Group Ltd

Consumers should check whether their product is affected and request a free replacement accessory (replacement power cable or fuse) by visiting: https://tvcable.pacificawarranty.com/welcome

When registering your TV, enter the first 8 digits of the serial number if it starts with a 2, or the first 7 digits if it starts with a 9.

Product Safety Report for Vestel UK Plugs in Bush TiVo Televisions sold by Argos. The product presents a risk of fire as...
16/06/2026

Product Safety Report for Vestel UK Plugs in Bush TiVo Televisions sold by Argos. The product presents a risk of fire as the plug’s fuse does not meet the dimensional requirements of BS 1362. A compliant, correctly rated fuse is required to ensure the safe operation of the product under fault conditions. Should a fault occur, the plug may overheat and catch fire.

7623916 BUSH 32IN FULL HD TIVO FREELY TV
7615436 BUSH 32IN HD READY TIVO FREELY TV
7623930 BUSH 40IN FULL HD TIVO FREELY TV
5024232 BUSH 43 INCH UHD QLED TIVO
7623057 BUSH 43IN FULL HD TIVO FREELY TV
7140585 BUSH 50 INCH 50UT24SB SMART 4K UHD HDR LED TIVO FREELY TV
6799418 BUSH 50 INCH UHD QLED TIVO
7049662 BUSH 55 INCH 55UT24SB SMART 4K UHD HDR LED TIVO FREELY TV
5816505 BUSH 55 INCH UHD QLED TIVO
4743868 BUSH 65 INCH UHD QLED TIVO
5420001 BUSH 65 INCH UHD TIVO
5024373 BUSH 70 INCH UHD QLED TIVO
6826271 BUSH43 INCH UHD TIVO
4723668 BUSH 58 INCH 58UT24SB SMART 4K UHD HDR LED TIVO FREELY TV
7041251 BUSH 43 INCH 43FT24CA SMART HDR10 LED TIVO FREEVIEW TV
7086388 BUSH 32 INCH 32HT24CA SMART HD HDR10 LED TIVO FREEVIEW TV

Consumers should check whether their product is affected and request a free replacement accessory (replacement power cable or fuse) by visiting the Argos Product Check on their website.

Follow the online steps to arrange for a replacement plug and lead to be provided. Once the replacement plug lead has been received, customers should remove the original plug lead and dispose of it safely via a WEEE recycling facility.

Product Recall for IKEA 365+ VĂ„RDEFULL Garlic Press presenting a risk of injuries. The product presents a risk of injuri...
16/06/2026

Product Recall for IKEA 365+ VĂ„RDEFULL Garlic Press presenting a risk of injuries. The product presents a risk of injuries as small metal fragments may detach during use and contaminate the food. If ingested, these fragments could cause injury.

Brand: IKEA 365+
Article number: 201.521.58
Affected date stamps: 2411 to 2522 (YYWW)

Products with an affected date stamp have been recalled by Ikea. The recall commenced in June 2025.

Consumers who own one an affected garlic press should immediately stop using it and return it to any IKEA store for a full refund. Proof of purchase (receipt) is not required.

Product Recall for Puggle Airlite 3-In-1 Folding Travel Cot and Playpen with Bassinette and Airlite 2-In-1 Folding Trave...
15/06/2026

Product Recall for Puggle Airlite 3-In-1 Folding Travel Cot and Playpen with Bassinette and Airlite 2-In-1 Folding Travel Cot & Playpen presenting a risk of choking.

The product presents a risk of choking as the zip pull may detach from the zip, creating a small part. If detached, this component could be placed in the mouth by a young child and obstruct the airway.

Brand Puggle
Model NP63268 (2-in-1), NP63269 (3-in-1)
Batch Codes 08/2025/O4B8240 OR 09/2025/O4B8241 (2-in-1), 08/2025/O4B8240 OR 09/2025/O4B8241 (3-in-1)
Distribution Dates 07/11/2025 - 13/05/2026

The product has been recalled from end users by The Nursery Store (Online 4 Baby Limited).

Consumers should stop using the products immediately and access Product recall notice via The Nursery Store website for further information and to register for a refund.

Alternatively, contact The Nursery Store at [email protected]

Product Recall for Helly Hansen AS Buoyancy Aids presenting a risk of drowning. The product presents a risk of drowning ...
15/06/2026

Product Recall for Helly Hansen AS Buoyancy Aids presenting a risk of drowning. The product presents a risk of drowning as it may not provide enough buoyancy and turning momentum to bring the user face up in the water.

33818 SPORT II
XXS (30-40 kg)
271011, 271012, 272150, 271612, 275325, 275969, 279873, 281286, 291307

33811 - Comfort Compact 50N
All sizes
All serial numbers

34258 - Rider Kayak Vest
All sizes
All serial numbers

34240 - Rider Foil Race
All sizes
All serial numbers

The product has been recalled from end users by Helly Hansen AS.

Consumers should immediately stop using the recalled items and contact Helly Hansen - [email protected] - for a credit note or refund.

Product Recall for 4 Gang Extension Lead sold via eBay. The product presents a serious risk of electric shock because it...
15/06/2026

Product Recall for 4 Gang Extension Lead sold via eBay. The product presents a serious risk of electric shock because it is not earthed. Under fault conditions, this means accessible parts of the product could become live. If the user touches these parts, they could receive an electric shock.

Model WT604
eBay ID 177657636273
Product Description Extension lead with 4 sockets and black switch. Sold in a plastic bag.

The product has been recalled from end users by A&R Connections.

We recommend you cease use of this product immediately and contact A&R Connections via 07727 094756 for next steps.

The listing has been removed by the online marketplace (eBay).

If you’re thinking about booking your summer holiday, and consider booking a package holiday. You’re more protected if...
15/06/2026

If you’re thinking about booking your summer holiday, and consider booking a package holiday. You’re more protected if something goes wrong or if you need to cancel.

What's classed as a package holiday? 🤔

Whether you planned on staying in the UK or going abroad, it’s probably a package holiday if you’ve booked 2 or more travel services from a travel organiser for the same holiday at the same time.
Check what you may be entitled to based on your reasons for cancelling: https://bit.ly/4eFwAEn

12/06/2026

Holiday fraud is when a criminal impersonates trusted websites or creates fake adverts to trick you into booking a holiday and giving them your money or personal information.
Criminals may even research your social media and call you out of the blue to say one of your friends recommended you to seem legitimate.

Protect yourself from holiday fraud:
🔍 Always research the company you’re booking through and read reviews.
đź”— Avoid clicking on links from social media, emails or messages.
đź‘« If someone calls you out of the blue saying a friend recommended you, hang up.
💳 Always use a secure payment platform from trusted retailers – avoid paying with bank transfer.

Buttermilk Confections is recalling Honeycomb Blast Choc Bar because it contains milk which is not mentioned on the labe...
12/06/2026

Buttermilk Confections is recalling Honeycomb Blast Choc Bar because it contains milk which is not mentioned on the label.

Honeycomb Blast Choc Bar
Pack size 45g
Batch code BM26105
Best before 15 June 2027

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was bought for a full refund.

Address

Civic Centre
Southend-on-Sea
SS26ER

Telephone

+448082231133

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