Luminus Insight CIC

Luminus Insight CIC Luminus is a Surrey based independent community interest company which exists to empower people to have their voices heard.

“I want to give up but I just want a magic pill.”There isn’t a magic stop smoking pill but do you know that with the rig...
02/06/2026

“I want to give up but I just want a magic pill.”

There isn’t a magic stop smoking pill but do you know that with the right support, you are 3 times more likely to quit smoking for good?

Do you know there is free help out there to support you to stop?

Please share your thoughts about smoking with us, whether you are considering stopping smoking or not, and the barriers to stopping. We also provide information in the survey about the free support that is available.

Please complete our survey: https://www.smartsurvey.co.uk/s/LumStoppingSmoking2025-26/

[Image description: In the main part of the image is a quote:
“I want to give up but I just want a magic pill.”
And then the questions:
There isn’t a magic pill but do you know that with the right help, you are 3 times more likely to quit smoking for good?
Do you know there is free help out there to support you to stop?
To the right is a photo of a person with thought bubbles above their head one containing a few tablets with a cross through them, the other is a fist crushing a cigarette.
Underneath the photo it says: ‘Whatever your answers - We would like to hear your thoughts about smoking and stop smoking support in Surrey.’
At the top of the image is a logo and at the bottom our strapline: Shining a light on what matters to people.]

“Snacking and smoking are part of my day to day routine, I need to make changes, but I don’t know where to start.”We wou...
29/05/2026

“Snacking and smoking are part of my day to day routine, I need to make changes, but I don’t know where to start.”

We would like to know your thoughts about smoking, whether you are considering stopping smoking or not, and the barriers to stopping. Did you also know there is free support to stop? You can find out about help to quit by doing our survey.

Please complete our survey: https://www.smartsurvey.co.uk/s/LumStoppingSmoking2025-26/

[Image description: In a large speech bubble are the words: “Snacking and smoking are part of my day- to- day routine, I need to make changes, but I don’t know where to start.” Around this quote are various snacks (Cakes, crisps and biscuits).
Underneath are the words: We would like to hear your thoughts about smoking and stop smoking support in Surrey.’
At the top of the image is the Luminus logo and at the bottom our strapline: Shining a light on what matters to people.]

Are you supporting a family member, partner, or friend who couldn't manage withut your help? Then you are an unpaid care...
24/05/2026

Are you supporting a family member, partner, or friend who couldn't manage withut your help? Then you are an unpaid carer and we would like to hear from you.

Please share your experience.

This will help shape future support, services, and decisions—especially as local systems change across Surrey.

💬 We’re interested in:
• Your experience accessing health, social care, and local services
• What support has helped—and what hasn’t
• What would make the biggest difference to you as a carer.

You can let us know your experiences of getting support in the following ways:
Complete our online survey - https://www.smartsurvey.co.uk/s/GCAVcarersurvey/
Or contact us via:
Phone: 01483 301448
SMS: 07592 787533 (text only)
WhatsApp: 07592 787533
Email: [email protected]
Website: https://luminus-cic.uk/services/giving-carers-a-voice-page/



[Image description: In the centre of the image is a circle with the words Caers support family members and friends in many ways including... Around the circle are other circles which have graphics in the middle depicting the words above them, which are grocery shopping, preparing meals, paying bills, personal care, emotional support, administering medicine. At the top and bottom of the image is a purple stripe with a slant at the bottom. In the top stripe are the words – Giving Carers a Voice with the Luminus logo to the right. In the bottom stripe are the words ‘Shining a light on what matters to people’.]

Are you an unpaid carer supporting a family member, partner, or friend who is deaf or has hearing loss? Or are you an un...
05/05/2026

Are you an unpaid carer supporting a family member, partner, or friend who is deaf or has hearing loss? Or are you an unpaid carer who is deaf or has a hearing loss?

Please share your experience.

This will help shape future support, services, and decisions—especially as local systems change across Surrey.

💬 We’re interested in:
• Your experience accessing health, social care, and local services
• Communication challenges (e.g. interpreters, information access)
• What support has helped—and what hasn’t
• What would make the biggest difference to you as a carer

You can let us know your experiences of getting support in the following ways:
Complete our online survey - https://www.smartsurvey.co.uk/s/GCAVcarersurvey/
Or contact us via:
Phone: 01483 301448
SMS: 07592 787533 (text only)
WhatsApp: 07592 787533
Email: [email protected]
Website: https://luminus-cic.uk/services/giving-carers-a-voice-page/

🤝 Support available:
• RNID
🌐 https://www.rnid.org.uk
📞 0808 808 0123
• Action for Carers Surrey
🌐 https://www.actionforcarers.org.uk
📞 0303 040 1234
📧 [email protected]
• Sight for Surrey (Sensory Services incl. deaf and hearing support)
🌐 https://www.sightforsurrey.org.uk
• Surrey Coalition of Disabled People
🌐 https://www.surreycoalition.org.uk
📧 [email protected]
• Surrey County Council (Carers support & assessments)
🌐 https://www.surreycc.gov.uk
📞 0300 200 1005



[Image description: In the centre of the image is a photo of two men. One is holding an i-pad/tablet. They are side by side but making eye contact. At the bottom of the photo it says: Deaf Awareness Week. At the top and bottom of the image is a purple stripe with a slant at the bottom. In the top stripe are the words – Giving Carers a Voice with the Luminus logo to the right. In the bottom stripe are the words ‘Shining a light on what matters to people’.]

We know that many people are worried about stopping smoking as they think smoking helps to relieve stress.But did you kn...
23/04/2026

We know that many people are worried about stopping smoking as they think smoking helps to relieve stress.

But did you know that although smoking may seem to give temporary relief for stress, over time it actually creates mood and emotional imbalance and can cause increased anxiety.

Many people who stop smoking experience mood improvements and feel calmer within weeks (South East Smoke Free Alliance).

We would like to know your thoughts about smoking, whether you are considering stopping smoking or not, and the barriers to stopping.
Did you also know there is free support to stop? You can find out about help to quit by doing our survey.

Please complete our survey: https://www.smartsurvey.co.uk/s/LumStoppingSmoking2025-26/



[Image description: In the main part of the image is a question: Did you know that over time, smoking can make anxiety and depression worse?
Down the left side are the following words: Do you know there is free help out there to support you to stop?
‘Whatever your answers - We would like to hear your thoughts about smoking and stop smoking support in Surrey.’
To the right is a photo of a person with thought bubbles above their head one containing a fist crushing a cigarette, the other with scribbled lines making a circle.
At the top of the image is a logo and at the bottom our strapline: Shining a light on what matters to people.]

💙 April is Autism Acceptance Month 💙If you’re an unpaid parent carer supporting an autistic child in Surrey, please reme...
17/04/2026

💙 April is Autism Acceptance Month 💙
If you’re an unpaid parent carer supporting an autistic child in Surrey, please remember—you don’t have to do this alone. Connecting with other parents who understand can make a huge difference.

Local support is available through groups such as Action for Carers Surrey, Family Voice Surrey, and the National Autistic Society Surrey Branch, where parent carers can share experiences, access advice, and find a supportive community.

Whether you’re looking for practical guidance, emotional support, or simply a space to talk with others who understand the journey, these groups are here to help.

Did you know? Siblings of a child with autism are often young carers. Surrey Young Carers (part of Action for Carers) offers support, advice, and fun, friendly groups to help them feel understood and connected. Support is also available within schools, so young carers can get the help they need in their education.

If you have used any groups that you have found useful, we would love to hear from you.

You can let us know your experiences of getting support in the following ways:
Complete our online survey - https://www.smartsurvey.co.uk/s/GCAVcarersurvey/
Or contact us via:
Phone: 01483 301448
SMS: 07592 787533 (text only)
WhatsApp: 07592 787533
Email: [email protected]
Website: https://luminus-cic.uk/services/giving-carers-a-voice-page/



[Image description: In the centre of the image is a photo of tulips. At the top of the photo is the word April and at the bottom: World Autism Acceptance Month. At the top and bottom of the image is a purple stripe with a slant at the bottom. In the top stripe are the words – Giving Carers a Voice with the Luminus logo to the right. In the bottom stripe are the words ‘Shining a light on what matters to people’.]

Loneliness and community - what are we hearing and why is this important right now? One of the new priority populations ...
13/04/2026

Loneliness and community - what are we hearing and why is this important right now?

One of the new priority populations for the Surrey Health and Wellbeing Strategy in 2026 is those who are lonely and socially isolated.

Our Luminus vision is ‘a society where everyone’s voice is heard, so we all receive the support we need for our wellbeing’ but what does this support look like to the
people of Surrey and what else needs to be done?

Some of our recent work highlights the impact of loneliness and isolation on
people’s wellbeing, the importance of local community support and makes
recommendations based on the voices of local people.

Read more on the news section of our Luminus website: https://luminus-cic.uk/


[Image description: In the centre of the image is a graphic depicting people holding hands together in a circle. They are shown in bright colours. Above the image is the words: Read our latest news about...and below the words: loneliness and community. At the top of the image is a megaphone and the Luminus, home of Healthwatch Surrey logo.]

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GF 21, Astolat
Guildford
GU47HL

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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