Llais North Wales

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07/09/2026

Like many of the people affected, we first learned of the pause to gender-affirming surgery referrals when it was publicly announced.

Our focus now is on the people whose care has been disrupted and who are facing uncertainty about what happens next.

People deserve clear information, timely updates and reassurance about their future care. We're seeking urgent discussions with the NHS Wales Joint Commissioning Committee and want to make sure the experiences of those affected are properly heard and taken into account.

If your care has been affected, please get in touch. Your experience can help us represent the views of the people most impacted by this decision.

Please follow the link in the comments to read our full statement, and find out how to share your story.

07/09/2026

Behind every waiting list statistic is a person waiting to get on with their life 📅

We welcome efforts to reduce NHS waiting times and increase access to care, including plans to expand capacity through weekend appointments.

But creating more appointments is only part of the picture. For some people, getting to appointments can be a challenge.

Long journeys, limited public transport, reliance on non-emergency patient transport services, work commitments, childcare and caring responsibilities can all affect whether someone is able to attend when an appointment is offered.

We also know people need support while they wait for treatment. Clear information, access to advice and confidence in what happens next can make a huge difference to people's experience of care.

The proposed changes to follow-up appointments could free up capacity for those waiting to be seen, but any new approach must work for patients as well as for the NHS. Not everyone finds it easy to navigate healthcare services or know when they need further support. People need clear information, straightforward routes back into care and confidence that help will be available when they need it.

As these changes are introduced, we'll continue listening to people's experiences and ensuring their voices are heard in conversations about the future of NHS services in Wales.

🔗 https://ow.ly/75Wi50ZIT7F

📢 In July 2026, your voices made a difference. We engaged with 270 people, supported 250+ advocacy cases, and raised key...
27/08/2026

📢 In July 2026, your voices made a difference.
We engaged with 270 people, supported 250+ advocacy cases, and raised key concerns about waiting times, access to services, communication, and support for carers.
Thank you to everyone who shared their experiences and helped shape improvements in health and social care. 💙

📍 Llais will be at Sioe Sir Meirion tomorrow!After over 20 years, the Merioneth County Show returns to Dolgellau on Wedn...
25/08/2026

📍 Llais will be at Sioe Sir Meirion tomorrow!

After over 20 years, the Merioneth County Show returns to Dolgellau on Wednesday 26th August.

Come and visit the Llais stand to share your experiences of health and social care services where you live. Whether your experience has been positive or whether you think improvements could be made, we'd love to hear from you.

💬 Your voice can help make a difference to services.

We look forward to seeing you there!

👂 You spoke. We listened. We acted.A family contacted Llais with concerns about access to rechargeable hearing aids for ...
21/08/2026

👂 You spoke. We listened. We acted.
A family contacted Llais with concerns about access to rechargeable hearing aids for a disabled adult with complex needs.

After raising the issue with BCUHB and working closely with the Health Board:
✔️ The case was reviewed
✔️ Records were updated
✔️ Reassurance was provided about ongoing access to suitable support

As a result, the family received reassurance that appropriate hearing support is likely to continue and that their concerns had been listened to and acted upon.

💚 Your voice matters. Together, we can help improve health and social care services.

🌞 Llais North Wales are heading to two more summer shows! 🌞You can find us at:📍 DenbighFlint CountyShow – 20 August📍 Sio...
17/08/2026

🌞 Llais North Wales are heading to two more summer shows! 🌞

You can find us at:
📍 DenbighFlint CountyShow – 20 August
📍 Sioe Sir Meirion - Merioneth County Show – 26 August

If you're visiting either show, come and say hello and find us in our gazebo! 👋

We're keen to hear about your experiences of health and social care services in North Wales. Whether you've received care yourself, supported a family member, or have ideas about how services could be improved, we'd love to talk to you.

🗣️ Your voice matters and can help make a difference. By sharing your experiences, you can help shape and improve health and social care services for people across North Wales.

We look forward to meeting you there!

17/08/2026

💬 Turning insight into action

Last week, we shared our report highlighting the experiences of Welsh speakers using health and social care services across Wales.

People told us that being able to speak Welsh helped them feel understood, respected and involved in decisions about their care. Others described the challenges they faced when Welsh language services weren't available.

Today, we're pleased to share that Llais has signed a new Welsh Language Pledge with the Welsh Government as part of Mwy na geiriau.

The pledge sets out how we'll work together to strengthen Welsh language provision across health and social care, support the Active Offer, and ensure the experiences of Welsh speakers continue to inform improvement.

This is an important step forward, but it's also a reminder of why listening matters. The experiences shared in our recent report will help shape the work we do through this partnership.

Everyone should be able to receive care in the language that feels right for them.

Follow the links in the comments to read our pledge and the spotlight report 👇

📊 July 2026 at a GlanceDuring July, we engaged with 270 people, supported 253 advocacy cases, opened 90 new cases, and m...
13/08/2026

📊 July 2026 at a Glance
During July, we engaged with 270 people, supported 253 advocacy cases, opened 90 new cases, and made 3 formal representations.

Thank you to everyone who shared their experiences with us. Your voices help drive improvements in health and care services across our communities. 💙

📍 We’re at Sioe Mon - Anglesey Show over the next two days. Come to see us on our stand to share your experiences of hea...
11/08/2026

📍 We’re at Sioe Mon - Anglesey Show over the next two days.

Come to see us on our stand to share your experiences of health services and social care serices.

🗣️ Your voice can help make a difference

06/08/2026

Preparatory works have begun on the Royal Alexandra Hospital site. This includes installing facilities for the contractors and new arrangements for parking. Accessible parking for Blue Badge holders only is now available outside the main entrance to the hospital.

Those attending outpatient appointments will receive instructions in their appointment letters around how to access free, off-road parking for the duration of their visit.

You can keep up to date with developments, including any potential minor disruptions to roads access around the site, by visiting our development update page here: https://bcuhb.nhs.wales/news/updates-and-developments/developments/royal-alexandra-hospital-development/

Denbighshire County Council

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Unit 11 Chestnut Court, Ffordd Y Parc, Parc Menai
Bangor
LL574FH

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